Sónia Rafael holds a PhD in Communication Design from the Faculty of Fine Arts, University of Lisbon (FBA-ULisboa), a Master’s degree in Communication, Culture and Information Technologies – Sociology from ISCTE – University Institute of Lisbon, and a Bachelor’s degree in Communication Design from FBA-ULisboa. She is an Assistant Professor in Communication Design at FBA-ULisboa and an Instructor in the Advanced Training Program in User Experience and Service Design at the Carnegie Mellon Portugal Academy. She also collaborates in the PhD Programme in Sustainability Science and the Master’s in Interaction Design at the Faculty of Architecture, University of Lisbon (FA-ULisboa). Sónia Rafael is a researcher at ITI — Interactive Technologies Institute / LARSyS, Instituto Superior Técnico (IST), and a fellow of FCT (Foundation for Science and Technology). She co-supervised the Pedagogical Innovation Project Senior CapstOne Project at IST, as well as research projects in Communication Design, Interaction Design, UX/UI, and New Media. She has been an Invited Assistant Professor and Lecturer at Lusófona University (ECATI) and Lusíada University of Lisbon. She is also a designer and has developed professional work as a designer, interaction designer, and creative director in national and international companies and studios.