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Miguel Mira da Silva is full professor of information systems at the Instituto Superior Técnico (University of Lisbon) and coordinator of the Digital Transformation group at the INOV (INESC Inovação) research institute. Miguel graduated and received his MSc degree in computer engineering from the Instituto Superior Técnico, his PhD in computing science from the University of Glasgow, and later a "Sloan Fellowship" master degree in management from the London Business School. Miguel has supervised 12 PhD and +250 MSc theses, and published +300 research papers in international conferences and journals, as well as four teaching books. Currently Miguel has +5,000 citations and a H-index of 39 on Google Scholar.
Identificação

Identificação pessoal

Nome completo
Miguel Leitão Bignolas Mira da Silva

Nomes de citação

  • Mira da Silva, Miguel

Identificadores de autor

Ciência ID
EC14-8F46-B9CE
ORCID iD
0000-0002-0489-4465

Endereços de correio eletrónico

  • miguel.miradasilva@gmail.com (Profissional)
  • mms@tecnico.ulisboa.pt (Profissional)

Telefones

Telemóvel
  • 919671425 (Profissional)

Moradas

  • Av. Rovisco Pais, 1, 1049-001, Lisboa, Lisboa, Portugal (Profissional)

Websites

Domínios de atuação

  • Ciências da Engenharia e Tecnologias - Engenharia Eletrotécnica, Eletrónica e Informática
  • Ciências da Engenharia e Tecnologias - Engenharia Eletrotécnica, Eletrónica e Informática
  • Ciências da Engenharia e Tecnologias - Engenharia Eletrotécnica, Eletrónica e Informática
  • Ciências da Engenharia e Tecnologias - Engenharia Eletrotécnica, Eletrónica e Informática
  • Ciências da Engenharia e Tecnologias - Engenharia Eletrotécnica, Eletrónica e Informática

Idiomas

Idioma Conversação Leitura Escrita Compreensão Peer-review
Português (Idioma materno)
Inglês Utilizador proficiente (C2) Utilizador proficiente (C2) Utilizador proficiente (C2) Utilizador proficiente (C2) Utilizador proficiente (C2)
Formação
Grau Classificação
2018
Concluído
Sistemas de Informação (Título de Agregado)
Universidade de Lisboa Instituto Superior Técnico, Portugal
2005
Concluído
Sloan Fellowship (master in management) (Master)
London Business School, Reino Unido
1997
Concluído
Computing Science (Doktor (PhD))
University of Glasgow, Reino Unido
1993
Concluído
Engenharia Electrotécnica e de Computadores (Mestrado)
Universidade de Lisboa Instituto Superior Técnico, Portugal
1989
Concluído
Engenharia Electrotécnica e de Computadores (Licenciatura)
Universidade de Lisboa Instituto Superior Técnico, Portugal
Percurso profissional

Ciência

Categoria Profissional
Instituição de acolhimento
Empregador
2007 - Atual Investigador Coordenador (carreira) (Investigação) INOV INESC Inovação, Portugal
Universidade de Lisboa Instituto Superior Técnico, Portugal

Docência no Ensino Superior

Categoria Profissional
Instituição de acolhimento
Empregador
2022/05/01 - Atual Professor Catedrático (Docente Universitário) Universidade de Lisboa Instituto Superior Técnico, Portugal
2016 - 2022/04/30 Professor Associado (Docente Universitário) Universidade de Lisboa Instituto Superior Técnico, Portugal
1998 - 2015 Professor Auxiliar (Docente Universitário) Universidade de Lisboa Instituto Superior Técnico, Portugal
Projetos

Projeto

Designação Financiadores
2022 - 2025 FERMI
Investigador responsável
INOV INESC Inovação, Portugal
Horizon 2020
Em curso
2020 - 2022 ENSURESEC
Investigador responsável
INOV INESC Inovação, Portugal
Horizon 2020
Concluído
2015 - 2018 IMPROVER
Investigador responsável
INOV INESC Inovação, Portugal
Horizon 2020
Concluído
2016 - 2017 XGamify
P2020/SII&DT/11497
Investigador responsável
INOV INESC Inovação, Portugal
Agência para a Competitividade e Inovação IP
Concluído
2012 - 2016 HANDHOLD
Investigador
INOV INESC Inovação, Portugal
European Union's Research and Innovation
Concluído
2013/06 - 2015/05 OSYRISH
PTDC/IVC-COM/5016/2012
Universidade Nova de Lisboa Instituto de Higiene e Medicina Tropical, Portugal
Fundação para a Ciência e a Tecnologia
Concluído
2014 - 2015 FirstSight
P2020/SII&DT/30283
Investigador responsável
INOV INESC Inovação, Portugal
Agência para a Competitividade e Inovação IP
Concluído
2014 - 2015 YoLP
P2020/SII&DT/34048
Investigador responsável
INOV INESC Inovação, Portugal
Agência para a Competitividade e Inovação IP
Concluído
2012/01/01 - 2014/12/31 e-PharmaCare
PTDC/CCI-CIN/122690/2010
Associação do Instituto Superior Técnico para a Investigação e Desenvolvimento, Portugal

Universidade Nova de Lisboa Instituto de Higiene e Medicina Tropical, Portugal

Universidade de Lisboa Faculdade de Farmácia, Portugal
Fundação para a Ciência e a Tecnologia
Concluído
2011 - 2012 SPOCS
CIP-ICT PSP-2008-2 no 238935
Investigador responsável
INOV INESC Inovação, Portugal
European Commission
Concluído
Produções

Publicações

Artigo em conferência
  1. Elcelina Carvalho Silva; Mira da Silva, Miguel. "Motivation to Regulate Central Bank Digital Currency: A Conceptual Model". Trabalho apresentado em 13th International Workshop on Enterprise Modeling and Information Systems Architectures (EMISA), Stockholm, 2023.
  2. Fernandes, André; Daniel Ramalho; Mira da Silva, Miguel; Rúben Pereira. Autor correspondente: Fernandes, André. "Enterprise Risk Management and Information Systems: a Systematic Literature Review". 2022.
  3. Fernandes, André; Rafael Almeida; Mira da Silva, Miguel. Autor correspondente: Fernandes, André. "A Flexible Method for COBIT 2019 Process Selection". 2020.
  4. Marques, Rita; Mira da Silva, Miguel; Gonçalves, Daniel. "Game O'Clock: Improving Time Tracking with Gamification". Trabalho apresentado em 28th International Conference on Information Systems Development, Toulon, 2019.
    Publicado
  5. Mira da Silva, Miguel. "LM2F: a Life-Cycle Model Maintenance Framework for Co-Evolving Enterprise Architecture Meta-Models and Models". 2019.
  6. "Digital Transformation Capability Maturity Model Framework". 2019.
    10.1109/EDOC.2019.00016
  7. "A Reference Model for Digital Transformation and Innovation". 2019.
    10.1109/EDOC.2019.00013
  8. Marques, Rita; Costa, Gonçalo; Mira da Silva, Miguel; Gonçalves, Daniel; Gonçalves, Pedro. "Using Gamification for Adopting Scrum in Practice". Trabalho apresentado em 27th International Conference on Information Systems Development, Lund, 2018.
    Publicado
  9. Mira da Silva, Miguel. "A Viewpoint for Integrating Costs in Enterprise Architecture". 2018.
    10.1007/978-3-030-02610-3_27
  10. Mira da Silva, Miguel. "CMMI-DEV v1. 3 Reference Model in ArchiMate". 2018.
    10.1007/978-3-030-02671-4_11
  11. Mira da Silva, Miguel. "Using Scrum for Implementing IT Governance with COBIT 5". 2018.
    10.1109/EDOC.2018.00033
  12. Mira da Silva, Miguel. "Using Gamification for Adopting Scrum". 2018.
  13. Mira da Silva, Miguel. "A Tool for Supporting the Co-Evolution of Enterprise Architecture Meta-models and Models". 2018.
    10.1007/978-3-319-65930-5_6
  14. Mira da Silva, Miguel. "An Ontology-Based Model for ITIL Process Assessment Using TIPA for ITIL". 2018.
    10.1007/978-3-030-00623-5_8
  15. Mira da Silva, Miguel. "Assessing Agile Software Development Processes with Process Mining: A Case Study". 2018.
    10.1109/CBI.2018.00021
  16. Mira da Silva, Miguel. "GDPR in SMEs". 2018.
    10.23919/CISTI.2018.8399272
  17. Mira da Silva, Miguel. "Baseline Mechanisms for Enterprise Governance of IT in SMEs". 2018.
    10.1109/CBI.2018.10044
  18. Mira da Silva, Miguel. "A Model for Assessing COBIT 5 and ISO 27001 Simultaneously". 2018.
    10.1109/CBI.2018.00016
  19. Silva, N.; Sousa, P.; Da Silva, M.M.. "CO-EVOC: An enterprise architecture model co-evolution operations catalog". 2018.
  20. Cadete, G.; Rød, B.; da Silva, M.M.. "Implementation guidance for resilience management of critical infrastructure". 2018.
  21. Cadete, G.; da Silva, M.M.. "Using an enterprise architecture model for assessing the resilience of critical infrastructure". 2018.
  22. Marques, R.; Costa, G.; Da Silva, M.M.; Gonçalves, D.; Gonçalves, P.. "Improving scrum adoption with gamification". 2018.
  23. Mira da Silva, Miguel. "A Viewpoint for Representing Costs in Enterprise Architectures". 2018.
    10.1109/cbi.2018.00011
  24. Mira da Silva, Miguel. "CO-EVOC: An Enterprise Architecture Model Co-Evolution Operations Catalog". 2018.
  25. Kryvinska, N.; Da Silva, M.M.. "Foreword of the thematic track quality aspects in service management". 2017.
    10.1109/QUATIC.2016.052
  26. Mira da Silva, Miguel. "Enabling distributed SME". 2017.
    10.23919/CISTI.2017.7975880
  27. Mira da Silva, Miguel. "Towards Conceptual Meta-modeling of ITIL and COBIT 5". 2017.
    10.1007/978-3-319-65930-5_38
  28. Mira da Silva, Miguel. "Using Enterprise Architecture to Assist Business Continuity Planning in Large Public Organizations". 2017.
    10.1109/CBI.2017.30
  29. Mira da Silva, Miguel. "A Viewpoint for Analyzing Enterprise Architecture Evolution". 2017.
    10.1109/EDOC.2017.13
  30. Mira da Silva, Miguel. "Automation Process for Co-Evolution of Enterprise Architecture Meta-Models and Models". 2017.
    10.1007/978-3-319-65930-5_51
  31. Mira da Silva, Miguel. "Modelling the Evolution of Enterprise Architectures using Ontologies". 2017.
    10.1109/CBI.2017.17
  32. Mira da Silva, Miguel. "Mapping of Enterprise Governance of IT Practices Metamodels". 2017.
    10.1007/978-3-319-65930-5_39
  33. Mira da Silva, Miguel. "Gamifying Software Development Scrum Projects". 2017.
    10.1109/VS-GAMES.2017.8056584
  34. Mira da Silva, Miguel. "Evaluation of Resilience Assessment Methodologies". 2017.
    10.1201/9781315210469-133
  35. Mira da Silva, Miguel. "Assessing IT Governance Processes Using a COBIT5 Model". 2017.
    10.1007/978-3-319-65930-5_36
  36. Mira da Silva, Miguel. "A Conceptual Framework for Assessing the Resilience of Critical Infrastructure". 2017.
    10.1201/9781315210469-147
  37. Marques, R.; Costa, G.; Mira da Silva, M.; Gonçalves, P.. "A survey of failures in the software development process". 2017.
  38. Mira da Silva, Miguel. "A Survey of Failures in the Software Development Process". 2017.
  39. Marques, Rita; Gregório, João; Pinheiro, Fernando; Póvoa, Pedro; Mira da Silva, Miguel; Lapão, Luís Velez. "An innovative approach to improve nurses' hand hygiene compliance: combining indoor location with gamification". Trabalho apresentado em 16th Congress of the International Federation of Infection Control, Vienna, 2016.
    Publicado
  40. Marques, R.; Gregório, J.; Pinheiro, F.; Póvoa, P.; Da Silva, M.M.; Lapão, L.V.. "Improving nurses' hand hygiene compliance using gamification". 2016.
  41. Almeida, R.; Pinto, P.L.; Da Silva, M.M.. "Using archimate to assess COBIT 5 and ITIL implementations". 2016.
  42. Catarino, T.; Fragoso, B.; Da Silva, M.M.; Vasconcelos, A.. "Inconsistencies in information security roles". 2016.
  43. Pinto, P.; Gii, M.; Simões, A.S.; Da Silva, M.M.; Lapão, L.V.. "Using design science research methodology to implement a surveillance and decision support system to manage healthcare-associated infections and antibiotic use in hospitals". 2016.
  44. Almeida, R.; Pinto, P.L.; Da Silva, M.M.. "Using archimate to integrate CoBIT 5 and COSO metamodels". 2016.
  45. Pergl, R.; Silva, M.M.D.; Proper, H.A.. "Transformation & Engineering of Enterprises (TEE 2016) Preface". 2016.
    10.1109/CBI.2016.68
  46. Marques, R.; Gregório, J.; Mira Da Silva, M.; Lapão, L.V.. "Using gamification for improving nurses' productivity in a hospital ward". 2015.
  47. Gregório, J.; Pizarro, A.; Cavaco, A.; Wipfli, R.; Lovis, C.; Mira Da Silva, M.; Lapão, L.V.. "Online Pharmaceutical Care Provision: Full-Implementation of an eHealth Service Using Design Science Research". 2015.
    10.3233/978-1-61499-512-8-261
  48. Silva, N.; Tribolet, J.; Da Silva, M.M.; Mendes, C.. "Using DEMO to objectify metamodel evolution". 2015.
  49. Machado, A.; Mendes, C.; Da Silva, M.M.; Almeida, J.. "Costing as a service". 2015.
  50. Caetano, A.; Antunes, G.; Bakhshandeh, M.; Borbinha, J.; Da Silva, M.M.. "Analysis of Federated Business Models: An Application to the Business Model Canvas, ArchiMate, and e3value". 2015.
    10.1109/CBI.2015.48
  51. Silva, N.; Da Silva, M.M.; Barafort, B.; Vicente, M.; Sousa, P.. "Using ArchiMate to model a process assessment framework". 2015.
    10.1145/2695664.2699486
  52. Da Rosa, I.; Da Silva, M.M.. "A Maturity Model for Business Transformation Management". 2015.
    10.1109/CBI.2015.30
  53. Pinto, P.L.; Mendes, C.; Caetano, A.; Da Silva, M.M.. "Using event logs and the ¿-theory to analyse business processes". 2015.
    10.1145/2695664.2699487
  54. Da Rosa, I.; Tribolet, J.; Da Silva, M.M.. "Portuguese public procurement governance model". 2015.
    10.18803/capsi.v15.529-554
  55. Silva, N.; Silva, M.; Mendes, C.; Da Silva, M.M.. "A public organization career progression analysis using process mining". 2015.
    10.18803/capsi.v15.270-290
  56. Granjo, J.; Bakhshandeh, M.; Pombinho, J.; Da Silva, M.M.; Caetano, A.. "Validating value network business models by ontologies". 2014.
  57. Mira da Silva, Miguel. "Validating Value Network Busines Models by Ontologies". 2014.
    10.5220/0005425201420147
  58. Mira da Silva, Miguel. "IT Governance Patterns for Portuguese Financial Industry". 2014.
    10.1109/HICSS.2014.541
  59. Mira da Silva, Miguel. "Ontological Modeling Applied to Engineering and Governance Processes of Customer Complaints". 2014.
    10.1007/978-3-319-05951-8_32
  60. Proença, D.; Vieira, R.; Antunes, G.; Da Silva, M.M.; Borbinha, J.; Becker, C.; Kulovits, H.. "Evaluating a process for developing a capability maturity model". 2013.
    10.1145/2480362.2480637
  61. Pereira, R.; Da Silva, M.M.. "IT compliance management process modeling based on best practices reference models and qualitative data". 2013.
    10.1109/EDOCW.2013.27
  62. Mira da Silva, Miguel. "DEMO Engine". 2013.
    10.5220/0004649604450452
  63. Mira da Silva, Miguel. "Community Pharmacies and eHealth Services: Barriers and Opportunities for Real Primary Healthcare Integration". 2013.
    10.1109/CBMS.2013.6627824
  64. Mira da Silva, Miguel. "Cloud Maturity Model". 2013.
    10.1109/CLOUD.2013.46
  65. Mira da Silva, Miguel. "Requirements Elicitation with Web-Based Focus Groups". 2013.
    10.1007/978-1-4614-4951-5_36
  66. Mira da Silva, Miguel. "Evaluation Criteria for Cloud Services". 2013.
    10.1109/CLOUD.2013.70
  67. Mira da Silva, Miguel. "The Value of ITIL in Enterprise Architecture". 2013.
    10.1109/EDOC.2013.24
  68. Mira da Silva, Miguel. "Evaluating Cloud Services using a Multiple Criteria Decision Analysis Approach". 2013.
    10.1007/978-3-642-45005-1_34
  69. Mira da Silva, Miguel. "Using ArchiMate to Represent ITIL Metamodel". 2013.
    10.1109/CBI.2013.45
  70. Mira da Silva, Miguel. "Improving IT Strategic Plan for the Portuguese Public Administration". 2013.
    10.1109/CBI.2013.26
  71. Mira da Silva, Miguel. "eHealth services for enhanced pharmaceutical care provision: From counseling to patient education". 2013.
    10.1109/SeGAH.2013.6665308
  72. Mira da Silva, Miguel. "A Cloud-Based Service for Affordable Cost Analysis". 2013.
  73. Mira da Silva, Miguel. "Requirements Elicitation with Focus Groups: Lessons Learnt". 2013.
  74. Lourenço, A.; da Silva, M.M.. "A cloud-based service for affordable cost analysis". 2013.
  75. Gregório, J.; Ferreira, T.L.; Cavaco, A.; Da Silva, M.M.; Lovis, C.; Lapao, L.V.. "Community pharmacies and eHealth services: Barriers and opportunities for real Primary Healthcare integration". 2013.
  76. De Carvalho, P.M.; Mendes, C.; Da Silva, M.M.. "DEMO engine". 2013.
  77. Arede, M.; Mendes, C.; Da Silva, M.M.. "Demo-based cost model". 2013.
  78. Pereira, R.; Silva, M.M.D.. "Towards an integrated IT governance and IT management framework". 2012.
    10.1109/EDOC.2012.30
  79. Vieira, A.; Figueiredo, S.; Da Silva, M.M.. "Using a CRM approach for implementing an information system to support ITIL". 2012.
    10.1109/QUATIC.2012.65
  80. Rosa, M.D.M.; Gama, N.; Da Silva, M.M.. "A method for identifying IT services using incidents". 2012.
    10.1109/QUATIC.2012.13
  81. Mendes, C.; Ferreira, J.; Da Silva, M.M.. "Using DEMO to identify IT services". 2012.
    10.1109/QUATIC.2012.67
  82. Rosário, T.; Pereira, R.; Da Silva, M.M.. "Formalization of the IT audit management process". 2012.
    10.1109/EDOCW.2012.11
  83. Dias, D.G.; Lapão, L.V.; Da Silva, M.M.. "Using enterprise ontology for improving emergency management in hospitals". 2012.
    10.3233/978-1-61499-101-4-58
  84. Pereira, R.; Da Silva, M.M.. "A literature review: IT governance guidelines and areas". 2012.
    10.1145/2463728.2463789
  85. Pereira, R.; da Silva, M.M.. "Contingency factors in IT governance implementation". 2012.
  86. Pereira, R.; Da Silva, M.M.. "A literature review: Guidelines and contingency factors for it governance". 2012.
  87. Vieira, T.; Vasconcelos, A.; Da Silva, M.M.. "Evaluating enterprise architectures for integrating European public administrations". 2012.
  88. Duarte, D.; Farinha, C.; Da Silva, M.M.; Da Silva, A.R.. "Collaborative requirements elicitation with visualization techniques". 2012.
    10.1109/WETICE.2012.14
  89. Fernandes, J.; Duarte, D.; Ribeiro, C.; Farinha, C.; Pereira, J.M.; Da Silva, M.M.. "IThink : A game-based approach towards improving collaboration and participation in requirement elicitation". 2012.
    10.1016/j.procs.2012.10.059
  90. Mira da Silva, Miguel. "Integrating Enterprise Architecture and IT Service Management". 2012.
    10.1007/978-1-4614-7540-8_12
  91. Santos, J.C.D.; Silva, M.M.D.. "Cost management in IT outsourcing contracts: The path to standardization". 2012.
  92. Jesus, D.; da Silva, M.M.. "Financial projections based on business model canvas". 2012.
  93. Pereira, R.; Da Silva, M.M.. "A maturity model for implementing ITIL V3 in practice". 2011.
    10.1109/EDOCW.2011.30
  94. Vicente, P.; Da Silva, M.M.. "A business viewpoint for integrated IT Governance, Risk and Compliance". 2011.
    10.1109/SERVICES.2011.62
  95. Mendes, C.; Da Silva, M.M.. "Implementing the Service Catalogue management". 2010.
    10.1109/QUATIC.2010.31
  96. De Sousa Pereira, R.F.; Da Silva, M.M.. "A maturity model for implementing ITIL v3". 2010.
    10.1109/SERVICES.2010.80
  97. Xerez, Romana; Figueiredo, Pedro; Mira da Silva, Miguel. "Social Networks and Computer Mediated Communication - The Emerging of a Social Structure in a Portuguese Company". Trabalho apresentado em Workshop Complex Social Systems, Lisbon, 2009.
  98. Figueiredo, S.; Da Silva, M.M.. "Change management in ITIL implementation | Gestão da mudança na implementação itil". 2009.
  99. Oliveira, H.; Da Silva, M.M.. "It strategic implementation". 2009.
  100. Mendes, C.; Da Silva, M.M.. "Computer operating cost control,Controlo de custos operacionais de informática". 2009.
  101. Gama, N.; Mira da Silva, M.; Ataíde, J.. "Innovation Scorecard: A Balanced Scorecard for Measuring the Value Added by Innovation". 2007.
    10.1007/978-0-387-49864-5_49
  102. Tribolet, J.; Winter, R.; Ferreira, D.; Caetano, A.; Schaad, A.; Silva, A.R.; List, B.; et al. "W19 - WEISE '07: 1st International Workshop on Enterprise Information Systems Engineering". 2007.
    10.1109/DEXA.2007.4313009
  103. Martins, A.; Carrilho, P.; Da Silva, M.M.; Alves, C.. "Using a SOA paradigm to integrate with ERP systems". 2007.
  104. Da Gama, N.P.; Da Silva, M.M.. "Intangible assets of information systems,Activos intangíveis dos sistemas de informação". 2006.
  105. Pestana, G.; Da Silva, M.M.. "Data modulation for a spatial dashboard". 2005.
  106. Pestana, G.; Da Silva, M.M.; Bédard, Y.. "Spatial OLAP modeling: An overview base on spatial objects changing over time". 2005.
    10.1109/ICCCYB.2005.1511565
  107. Nunes, R.C.; Da Silva, M.M.; Davies, R.. "A comparison of database systems for storing XML documents". 2003.
  108. Da Silva, A.R.; Da Silva, M.M.; Romão, A.. "User interfaces with Java mobile agents: The agent space case study". 1999.
    10.1109/ASAMA.1999.805413
Artigo em jornal
  1. Joao Catarino; ROSA, ISABEL; Mira da Silva, Miguel. "Defining the Chief Digital Officer Using COBIT 5", ISACA Journal, 2018, 2018, https://www.isaca.org/resources/isaca-journal/issues/2018/volume-6/defining-the-chief-digital-officer-using-cobit-5.
Artigo em revista
  1. COSTA, JOÃO; Bogea Gomes, Silvia; Mira da Silva, Miguel. Autor correspondente: COSTA, JOÃO. "Fake News: a conceptual model for risk management". Hummanities and Social Sciences Communication 11 625 (2024): https://rdcu.be/dHTp5.
    Publicado
  2. Silvia Bogea Gomes; Flavia Maria Santoro; Miguel Mira da Silva; Maria-Eugenia Iacob. "Visualization of Digital Transformation Initiatives Elements through ArchiMate Viewpoints". Information Systems Frontiers (2024): https://doi.org/10.1007/s10796-023-10469-4.
    10.1007/s10796-023-10469-4
  3. Ricardo Martins Gonçalves; Miguel Mira da Silva; Paulo Rupino da Cunha. "Olympus: a GDPR compliant blockchain system". International Journal of Information Security (2023): https://doi.org/10.1007/s10207-023-00782-z.
    10.1007/s10207-023-00782-z
  4. Ricardo Amaro; Rúben Pereira; Miguel Mira da Silva. "Capabilities and metrics in DevOps: A design science study". Information & Management (2023): https://doi.org/10.1016/j.im.2023.103809.
    10.1016/j.im.2023.103809
  5. Henrique S. Mamede; Carina Maria Gonçalves Martins; Miguel Mira da Silva. "A lean approach to robotic process automation in banking". Heliyon (2023): https://doi.org/10.1016/j.heliyon.2023.e18041.
    10.1016/j.heliyon.2023.e18041
  6. Marques, Rita; Mira da Silva, Miguel; Daniel Gonçalves. Autor correspondente: Marques, Rita. "Gamification for agile: a systematic literature review". International Journal of Agile Systems and Management 16 2 (2023): 226. http://dx.doi.org/10.1504/ijasm.2023.130838.
    Publicado • 10.1504/ijasm.2023.130838
  7. Ricardo Martins Gonçalves; Miguel Mira da Silva; Paulo Rupino da Cunha. "Implementing GDPR-Compliant Surveys Using Blockchain". Future Internet (2023): https://doi.org/10.3390/fi15040143.
    10.3390/fi15040143
  8. Ricardo Amaro; Ruben Pereira; Miguel Mira da Silva. "Capabilities and Practices in DevOps: A Multivocal Literature Review". IEEE Transactions on Software Engineering (2023): https://doi.org/10.1109/TSE.2022.3166626.
    10.1109/TSE.2022.3166626
  9. Cristina Vargas; Miguel Mira da Silva. "Case studies about smart contracts in healthcare". DIGITAL HEALTH (2023): https://doi.org/10.1177/20552076231203571.
    10.1177/20552076231203571
  10. Faustino, João; Pereira, Rúben; Mira da Silva, Miguel. Autor correspondente: Faustino, João. "The influence of DevOps practices in ITSM processes". International Journal of Services and Operations Management 44 3 (2023): 390. http://dx.doi.org/10.1504/ijsom.2023.129464.
    10.1504/ijsom.2023.129464
  11. João Faustino; Daniel Adriano; Ricardo Amaro; Rubén Pereira; Miguel Mira da Silva. "DevOps benefits: A systematic literature review". Software: Practice and Experience (2022): https://doi.org/10.1002/spe.3096.
    10.1002/spe.3096
  12. Diogo António da Silva Costa; Henrique São Mamede; Miguel Mira da Silva. "Robotic Process Automation (RPA) Adoption: A Systematic Literature Review". Engineering Management in Production and Services (2022): https://doi.org/10.2478/emj-2022-0012.
    10.2478/emj-2022-0012
  13. Elcelina Carvalho Silva; Miguel Mira da Silva. "Research contributions and challenges in DLT-based cryptocurrency regulation: a systematic mapping study". Journal of Banking and Financial Technology (2022): https://doi.org/10.1007/s42786-021-00037-2.
    10.1007/s42786-021-00037-2
  14. João Gregório; Lígia Reis; Mariana Peyroteo; Melanie Maia; Miguel Mira da Silva; Luís Velez Lapão. "The role of Design Science Research Methodology in developing pharmacy eHealth services". Research in Social and Administrative Pharmacy (2021): https://doi.org/10.1016/j.sapharm.2021.05.016.
    10.1016/j.sapharm.2021.05.016
  15. Luís Velez Lapão; Mariana Peyroteo; Melanie Maia; Jorge Seixas; João Gregório; Miguel Mira da Silva; Bruno Heleno; Jorge César Correia. "Implementation of Digital Monitoring Services During the COVID-19 Pandemic for Patients With Chronic Diseases: Design Science Approach". Journal of Medical Internet Research (2021): https://doi.org/10.2196/24181.
    10.2196/24181
  16. João Serrano; João Faustino; Daniel Adriano; Rúben Pereira; Miguel Mira da Silva. "An IT Service Management Literature Review: Challenges, Benefits, Opportunities and Implementation Practices". Information (2021): https://doi.org/10.3390/info12030111.
    10.3390/info12030111
  17. Rafael Ferreira; Ruben Pereira; Isaías Scalabrin Bianchi; Miguel Mira da Silva. "Decision Factors for Remote Work Adoption: Advantages, Disadvantages, Driving Forces and Challenges". Journal of Open Innovation: Technology, Market, and Complexity (2021): https://doi.org/10.3390/joitmc7010070.
    10.3390/joitmc7010070
  18. Gonçalo Tomás; Miguel Mira da Silva; José Bidarra. "Supervision of master theses based on Scrum: A case study". Education and Information Technologies (2021): https://doi.org/10.1007/s10639-021-10433-2.
    10.1007/s10639-021-10433-2
  19. Rita Marques; Gonçalo Costa; Miguel Mira da Silva; Daniel Gonçalves; Pedro Gonçalves. "A gamification solution for improving Scrum adoption". Empirical Software Engineering (2020): https://doi.org/10.1007/s10664-020-09816-9.
    10.1007/s10664-020-09816-9
  20. Mira da Silva, Miguel. "An Ontology for BPM in Digital Transformation and Innovation". International Journal of Information System Modeling and Design (IJISMD) 11 (2020): https://www.igi-global.com/article/an-ontology-for-bpm-in-digital-transformation-and-innovation/255112.
    10.4018/IJISMD.2020040103
  21. Mira da Silva, Miguel. "Maintenance of Enterprise Architecture Models". Business & Information Systems Engineering (2020): 1-24. https://link.springer.com/article/10.1007/s12599-020-00636-1.
    10.1007/s12599-020-00636-1
  22. Mira da Silva, Miguel. "Integrating COBIT 5 PAM and TIPA for ITIL using an Ontology Matching System". International Journal of Human Capital and Information Technology Professionals (IJHCITP) 11 3 (2020): https://www.igi-global.com/article/integrating-cobit-5-pam-and-tipa-for-itil-using-an-ontology-matching-system/252848.
    10.4018/IJHCITP.2020070105
  23. Mira da Silva, Miguel. "Using Agile Methodologies for Adopting COBIT". Information Systems (2020): https://www.sciencedirect.com/science/article/abs/pii/S0306437920300077.
    10.1016/j.is.2020.101496
  24. "Information Security Frameworks Assisting GDPR Compliance in Bank Industry". Digital Policy, Regulation and Governance (2020):
    10.1108/DPRG-02-2020-0019
  25. "Systematic Literature Review about Gamification in MOOCs". Open Learning (2020): https://www.tandfonline.com/doi/abs/10.1080/02680513.2020.1798221.
    10.1080/02680513.2020.1798221
  26. Mira da Silva, Miguel. "A Conceptual Model for Enterprise Risk Management". Journal of Enterprise Information Management (2019):
    10.1108/JEIM-05-2018-0097
  27. Mira da Silva, Miguel. "The Critical Success Factors of GDPR Implementation: a Systematic Literature Review". Digital Policy, Regulation and Governance (2019):
    10.1108/DPRG-01-2019-0007
  28. Henriques, D.; Pereira, R.F.; Almeida, R.; Mira da Silva, M.. "IT governance enablers in relation to IoT implementation: a systematic literature review". Digital Policy, Regulation and Governance (2019): http://www.scopus.com/inward/record.url?eid=2-s2.0-85077610894&partnerID=MN8TOARS.
    10.1108/DPRG-02-2019-0013
  29. Mira da Silva, Miguel. "GDPR Compliance in SMEs: There is much to be done". Journal of Information Systems Engineering & Management 3 4 (2018): 30-30.
    10.20897/jisem/3941
  30. Lapão, L.V.; Da Silva, M.M.; Gregório, J.. "Implementing an online pharmaceutical service using design science research". BMC Medical Informatics and Decision Making 17 1 (2017): http://www.scopus.com/inward/record.url?eid=2-s2.0-85016289250&partnerID=MN8TOARS.
    10.1186/s12911-017-0428-2
  31. da Cunha, P.R.; Soja, P.; Themistocleous, M.; da Silva, M.M.. "Enterprise system lifecycles in transition and less developed economies within the European Union". Information Technology for Development (2017): 1-31. http://www.scopus.com/inward/record.url?eid=2-s2.0-85008655878&partnerID=MN8TOARS.
    10.1080/02681102.2016.1233857
  32. Marques, R.; Gregório, J.; Pinheiro, F.; Póvoa, P.; Da Silva, M.M.; Lapão, L.V.. "How can information systems provide support to nurses’ hand hygiene performance? Using gamification and indoor location to improve hand hygiene awareness and reduce hospital infections". BMC Medical Informatics and Decision Making 17 1 (2017): 1-16. http://www.scopus.com/inward/record.url?eid=2-s2.0-85011396285&partnerID=MN8TOARS.
    10.1186/s12911-017-0410-z
  33. Caetano, A.; Antunes, G.; Pombinho, J.; Bakhshandeh, M.; Granjo, J.; Borbinha, J.; da Silva, M.M.. "Representation and analysis of enterprise models with semantic techniques: an application to ArchiMate, e3value and business model canvas". Knowledge and Information Systems 50 1 (2017): 315-346. http://www.scopus.com/inward/record.url?eid=2-s2.0-84961208745&partnerID=MN8TOARS.
    10.1007/s10115-016-0933-0
  34. Gil, M.; Pinto, P.; Simões, A.S.; Póvoa, P.; Da Silva, M.M.; Lapão, L.V.. "Co-Design of a Computer-Assisted Medical Decision Support System to Manage Antibiotic Prescription in an ICU Ward". Studies in health technology and informatics 228 (2016): 499-503. http://www.scopus.com/inward/record.url?eid=2-s2.0-85021308536&partnerID=MN8TOARS.
    10.3233/978-1-61499-678-1-499
  35. Mendes, C.; Da Silva, M.M.. "Closing service quality gaps using dynamic service level agreements". International Journal of Information System Modeling and Design 7 2 (2016): 48-71. http://www.scopus.com/inward/record.url?eid=2-s2.0-84983372519&partnerID=MN8TOARS.
    10.4018/IJISMD.2016040103
  36. Silva, N.; Ferreira, F.; Sousa, P.; Da Silva, M.M.. "Automating the migration of enterprise architecture models". International Journal of Information System Modeling and Design 7 2 (2016): 72-90. http://www.scopus.com/inward/record.url?eid=2-s2.0-84983315380&partnerID=MN8TOARS.
    10.4018/IJISMD.2016040104
  37. Dos Santos, J.C.; Da Silva, M.M.. "Measuring and evaluating efficiency on IT outsourcing operations through data envelopment analysis". International Journal of Enterprise Information Systems 12 1 (2016): 1-20. http://www.scopus.com/inward/record.url?eid=2-s2.0-84964643043&partnerID=MN8TOARS.
    10.4018/ijeis.2016010101
  38. Soja, P.; Themistocleous, M.; Cunha, P.R.; Mira da Silva, M.. "Determinants of Enterprise System Adoption Across the System Lifecycle: Exploring the Role of Economic Development". Information Systems Management 32 4 (2015): 341-363. http://www.scopus.com/inward/record.url?eid=2-s2.0-84944054400&partnerID=MN8TOARS.
    10.1080/10580530.2015.1080005
  39. Dos Santos, J.C.; Da Silva, M.M.. "Mapping critical success factors for IT outsourcing: The providers' perspective". International Journal of Enterprise Information Systems 11 1 (2015): 62-84. http://www.scopus.com/inward/record.url?eid=2-s2.0-84924368797&partnerID=MN8TOARS.
    10.4018/ijeis.2015010105
  40. Dos Santos, J.C.; Da Silva, M.M.. "Price management in IT outsourcing contracts. The path to flexibility". Journal of Revenue and Pricing Management 14 5 (2015): 342-364. http://www.scopus.com/inward/record.url?eid=2-s2.0-84946747179&partnerID=MN8TOARS.
    10.1057/rpm.2014.41
  41. Mira da Silva, Miguel. "Nurses’ self-improvement hand-hygiene compliance in a hospital ward: combining indoor location with gamification data presentation". Antimicrobial Resistance and Infection Control 4 Suppl 1 (2015): I11-I11.
    10.1186/2047-2994-4-S1-I11
  42. Antunes, P.; Carreira, P.; Mira da Silva, M.. "Towards an energy management maturity model". Energy Policy 73 (2014): 803-814. http://www.scopus.com/inward/record.url?eid=2-s2.0-84905367930&partnerID=MN8TOARS.
    10.1016/j.enpol.2014.06.011
  43. Ribeiro, C.; Farinha, C.; Pereira, J.; Mira da Silva, M.. "Gamifying requirement elicitation: Practical implications and outcomes in improving stakeholders collaboration". Entertainment Computing 5 4 (2014): 335-345. http://www.scopus.com/inward/record.url?eid=2-s2.0-84912524226&partnerID=MN8TOARS.
    10.1016/j.entcom.2014.04.002
  44. Vicente, M.; Gama, N.; Da Silva, M.M.. "A business motivation model for it service management". International Journal of Information System Modeling and Design 5 1 (2014): 83-107. http://www.scopus.com/inward/record.url?eid=2-s2.0-84928007725&partnerID=MN8TOARS.
    10.4018/ijismd.2014010104
  45. Mira da Silva, Miguel. "Business/IT Alignment through IT Governance Patterns in Portuguese Healthcare". International Journal of IT/Business Alignment and Governance (IJITBAG) 2014 1 (2014):
    10.4018/ijitbag.2014010101
  46. Mira da Silva, Miguel. "Metodologias TIC e Gestão da Informática na Administração Pública e Sector Empresarial Portugu^es". Atas da Confer^encia da Associação Portuguesa de Sistemas de Informação 11 (2014):
    10.18803/capsi.v11.%p
  47. Gama, N.; Do Mar Rosa, M.; Da Silva, M.M.. "IT services reference catalog". Proceedings of the 2013 IFIP/IEEE International Symposium on Integrated Network Management, IM 2013 (2013): 764-767. http://www.scopus.com/inward/record.url?eid=2-s2.0-84883476292&partnerID=MN8TOARS.
  48. Mira da Silva, Miguel. "Applying DEMO-based SLAs to Cloud Services". Journal of Service Science Research 5 2 (2013):
    10.1007/s12927-013-0003-z
  49. Dias, D.; Mendes, C.; Da Silva, M.M.. "Using enterprise ontology for improving the national health system: Demonstrated in the case of a pharmacy and an emergency department". KEOD 2012 - Proceedings of the International Conference on Knowledge Engineering and Ontology Development (2012): 441-451. http://www.scopus.com/inward/record.url?eid=2-s2.0-84881471695&partnerID=MN8TOARS.
  50. Dias, D.G.; Xie, S.; da Silva, M.M.; Helfert, M.. "Using Enterprise Ontology methodology to assess the quality of information exchange: Demonstrated in the case of emergency medical service". 18th Americas Conference on Information Systems 2012, AMCIS 2012 3 (2012): 1766-1776. http://www.scopus.com/inward/record.url?eid=2-s2.0-84877915374&partnerID=MN8TOARS.
  51. Gama, N.; Ostrowski, L.; Da Silva, M.M.. "Developing a conceptual framework to structure an IT organization using an ontology engineering methodology". DCNET 2012, ICE-B 2012, OPTICS 2012 - Proceedings of the International Conference on Data Communication Networking, e-Business and Optical Communication Systems, ICETE (2012): 174-179. http://www.scopus.com/inward/record.url?eid=2-s2.0-84867628854&partnerID=MN8TOARS.
  52. Mendes, C.; Almeida, M.; Salvador, N.; Da Silva, M.M.. "Using DEMO-based SLAs for improving City Council services". KEOD 2012 - Proceedings of the International Conference on Knowledge Engineering and Ontology Development (2012): 431-440. http://www.scopus.com/inward/record.url?eid=2-s2.0-84881460084&partnerID=MN8TOARS.
  53. Pereira, R.; Mira Da Silva, M.. "Designing a new integrated IT Governance and IT Management framework based on both scientific and practitioner viewpoint". International Journal of Enterprise Information Systems 8 4 (2012): 1-43. http://www.scopus.com/inward/record.url?eid=2-s2.0-84873486526&partnerID=MN8TOARS.
    10.4018/jeis.2012100101
  54. Mira da Silva, Miguel. "IT Governance Implementation: The Determinant Factors". Communications of the IBIMA 2012 (2012):
    10.5171/2012.970363
  55. Mira da Silva, Miguel. "Cost Management in IT Outsourcing Contracts: The Path to Standardization". Journal of Outsourcing & Organizational Information Management 2012 (2012):
    10.5171/2012.948731
  56. Mendes, C.; Ferreira, J.; Da Silva, M.M.. "Comparing services using demo". KEOD 2011 - Proceedings of the International Conference on Knowledge Engineering and Ontology Development (2011): 528-537. http://www.scopus.com/inward/record.url?eid=2-s2.0-84862210468&partnerID=MN8TOARS.
  57. Santos, T.M.P.; Da Silva, M.M.. "IT monitoring and cost control". Proceedings of the 6th Iberian Conference on Information Systems and Technologies, CISTI 2011 (2011): http://www.scopus.com/inward/record.url?eid=2-s2.0-80052453670&partnerID=MN8TOARS.
  58. Gama, N.; Da Silva, R.N.; Da Silva, M.M.. "Using people-CMM for diminishing resistance to ITIL". International Journal of Human Capital and Information Technology Professionals 2 3 (2011): 29-43. http://www.scopus.com/inward/record.url?eid=2-s2.0-84870542084&partnerID=MN8TOARS.
    10.4018/jhcitp.2011070103
  59. Pereira, R.; Da Silva, M.M.. "ITIL maturity model". Proceedings of the 5th Iberian Conference on Information Systems and Technologies, CISTI 2010 (2010): http://www.scopus.com/inward/record.url?eid=2-s2.0-77957839145&partnerID=MN8TOARS.
  60. Martins, A.; Carrilho, P.; Silva, M.; Alves, C.. "Using a SOA Paradigm to Integrate with ERP Systems". Advances in Information Systems Development (2008): 179-190.
    10.1007/978-0-387-70761-7_15
  61. Correia, A.; Silva, M.. "Modeling Services in Information Systems Architectures". Digital Enterprise Technology (2007): 157-164.
    10.1007/978-0-387-49864-5_18
  62. Castelo, R.; Almeida, P.; Silva, M.. "Towards an Out-Of-The-Box Integrated Services Environment". Digital Enterprise Technology (2007): 483-491.
    10.1007/978-0-387-49864-5_57
  63. Pestana, G.; Da Silva, M.M.; Casaca, A.; Nunes, J.. "An airport decision support for mobiles surveillance & alerting". MobiDE 2005: Proceedings of the 4th ACM International Workshop on Data Engineering for Wireless and Mobile Access (2005): 33-40. http://www.scopus.com/inward/record.url?eid=2-s2.0-29244482258&partnerID=MN8TOARS.
  64. Vasconcelos, A.; Da Silva, M.M.; Fernandes, A.; Tribolet, J.. "An information system architectural framework for enterprise application integration". Proceedings of the Hawaii International Conference on System Sciences 37 (2004): 3541-3549. http://www.scopus.com/inward/record.url?eid=2-s2.0-12344295312&partnerID=MN8TOARS.
  65. Silva, A.R.; Romao, A.; Deugo, D.; Da Silva, M.M.. "Towards a Reference Model for Surveying Mobile Agent Systems". Autonomous Agents and Multi-Agent Systems 4 3 (2001): 187-231. http://www.scopus.com/inward/record.url?eid=2-s2.0-0035599367&partnerID=MN8TOARS.
    10.1023/A:1011443827037
  66. Romão, A.; Mira Da Silva, M.; Silva, A.. "Secure electronic payments based on mobile agents". Distributed and Parallel Databases 8 4 (2000): 447-470. http://www.scopus.com/inward/record.url?eid=2-s2.0-0343391160&partnerID=MN8TOARS.
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  68. Griffel, Frank; Tuan Tu, M.; Muenke, Malte; Merz, Michael; Lamersdorf, Winfried; da Silva, Miguel Mira. "Electronic contract negotiation as an application niche for mobile agents". Proceedings of the International Enterprise Distributed Object Computing Workshop, EDOC (1997): 354-365. http://www.scopus.com/inward/record.url?eid=2-s2.0-0031341249&partnerID=MN8TOARS.
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  70. da Silva, M.Mira. "Automating type-safe RPC". Proceedings of the International Workshop on Research Issues in Data Engineering - Distributed Object Management -RIDE-DOM (1995): 100-107. http://www.scopus.com/inward/record.url?eid=2-s2.0-0029232188&partnerID=MN8TOARS.
Capítulo de livro
  1. Elcelina Carvalho Silva; Miguel Mira da Silva. "DLT-Based Central Bank Digital Currency Key Concepts". 2024.
    10.1007/978-3-031-45651-0_30
  2. Nuno Silva; Pedro Sousa; Miguel Mira da Silva. "A Conceptual Model for Expressing the Evolution of Enterprise Architecture Models". 2023.
    10.1007/978-3-031-30214-5_20
  3. Tatianna Rosal; Henrique São Mamede; Miguel Mira da Silva. "A Personalized Narrative Method to Improve Serious Games". 573-580. Springer International Publishing, 2022.
    10.1007/978-3-031-04819-7_55
  4. Silvia Bogea Gomes; Flavia Maria Santoro; Miguel Mira da Silva. "An Ontological Analysis of Digital Technology". 2022.
    10.1007/978-3-031-17995-2_7
  5. Pedro de Sousa Boieiro; Miguel Mira da Silva; Flavia Maria Santoro; António Reis Pereira. "Shared Autonomous Vehicles Ontology". 2022.
    10.1007/978-3-031-07626-8_3
  6. Sílvia Bogéa Gomes; Paulo Pinto; Flavia Maria Santoro; Miguel Mira da Silva. "Digital Transformation and Business Process Innovation: A Car Rental Company Case Study". 246-262. Springer International Publishing, 2020.
    10.1007/978-3-030-58638-6_15
  7. Mira da Silva, Miguel. "Evolution of ArchiMate and ArchiMate Models: An Operations Catalogue for Automating the Migration of ArchiMate Models". 1-19. IGI Global, 2019.
    10.4018/978-1-5225-7271-8.ch001
  8. Mira da Silva, Miguel. "Addressing Continuous Auditing Challenges in the Digital Age: A Literature Review". 19-19. IGI, 2019.
    10.4018/978-1-5225-7356-2.ch008
  9. Mira da Silva, Miguel. "Implementation guidance for resilience management of critical infrastructure". 1923-1931. CRC Press, 2018.
    10.1201/9781351174664-241
  10. Mira da Silva, Miguel. "Using an enterprise architecture model for assessing the resilience of critical infrastructure". 1459-1466. CRC Press, 2018.
    10.1201/9781351174664
  11. ROSA, ISABEL; CATARINO, JOÃO; Mira da Silva, Miguel. "Isabel Rosa Uma Arquitetura de Referência para Implementar a Governança da Transformação Digital no Sector Público". In Transformação Digital, Oportunidades e Ameaças para uma Competitividade mais Inteligente, 51. Sílabas & Desafios - Unipessoal LDA., 2018.
    Publicado
  12. Mira da Silva, Miguel. "Data Envelopment Analysis for Measuring and Evaluating Efficiency on IT Outsourcing Operations". 321-353. IGI, 2017.
    10.4018/978-1-5225-2382-6.ch015
  13. Mira da Silva, Miguel. "Modelling Services with DEMO". 228-242. Springer Berlin Heidelberg, 2013.
    10.1007/978-3-642-54105-6_15
  14. Mira da Silva, Miguel. "A Method for Reengineering Healthcare Using Enterprise Ontology and Lean". 243-259. Springer Berlin Heidelberg, 2013.
    10.1007/978-3-642-54105-6_16
  15. Xerez, Romana; Figueiredo, Paulo; Mira da Silva, Miguel. "Social Networks and Computer Mediated Communication". In Handbook of Research on Business Social Networking, 727-737. IGI Global, 2012.
    10.4018/978-1-61350-168-9.ch038
  16. Xerez, R.; Figueiredo, P.; da Silva, M.M.. "Social networks and computer mediated communication: The emerging of a social structure in a Portuguese bank". 727-737. 2011.
  17. Castelo, R.; da Silva, M.M.. "The value of flexibility". 141-163. 2009.
Livro
  1. Marques, R.; Gregório, J.; Da Silva, M.M.; Lapão, L.V.. The promise of the internet of things in healthcare: How hard is it to keep?. 2017.
    10.3233/978-1-61499-678-1-665
  2. Pereira, R.; Da Silva, M.M.; Lapão, L.V.. IT governance maturity patterns in Portuguese healthcare. 2016.
    10.4018/978-1-5225-0861-8.ch002
  3. Lapão, L.V.; Marques, R.; Gregório, J.; Pinheiro, F.; Póvoa, P.; Mira Da Silva, M.. Using gamification combined with indoor location to improve nurses' hand hygiene compliance in an ICU ward. 2016.
    10.3233/978-1-61499-633-0-3
  4. Mendes, C.; Silva, N.; Silva, M.; da Silva, M.M.. Automated business process management. 2016.
    10.1007/978-3-319-32689-4_22
  5. Machado, A.; Mendes, C.; Mira da Silva, M.; Almeida, J.. Time-driven activity based costing as a service. 2015.
    10.1007/978-3-319-29133-8_31
  6. Caetano, A.; Pinto, P.; Mendes, C.; da Silva, M.M.; Borbinha, J.. Analysis of business processes with enterprise ontology and process mining. 2015.
    10.1007/978-3-319-19297-0_6
  7. Vicente, M.; Gama, N.; Da Silva, M.M.. A business motivation model for IT service management. 2015.
    10.4018/978-1-4666-8619-9.ch074
  8. Lapaõ, L.V.; Gregorio, J.; Mello, D.; Cavaco, A.; Mira Da Silva, M.; Lovis, C.. Using Design Science Research to develop Online Enhanced Pharmaceutical Care Services. 2014.
    10.3233/978-1-61499-432-9-266
  9. Gama, N.; Vicente, M.; da Silva, M.M.. ITIL metamodel. 2014.
  10. Vicente, M.; Gama, N.; Da Silva, M.M.. Using ArchiMate and TOGAF to understand the enterprise architecture and ITIL relationship. 2013.
    10.1007/978-3-642-38490-5_11
  11. Pereira, R.; Almeida, R.; Da Silva, M.M.. How to generalize an information technology case study. 2013.
    10.1007/978-3-642-38827-9_11
  12. Lapão, L.V.; Gregório, J.; Cavaco, A.; Da Silva, M.M.; Lovis, C.. Implementing ehealth services for enhanced pharmaceutical care provision: Opportunities and challenges. 2013.
    10.1007/978-3-642-36981-0_40
  13. Mendes, C.; Ferreira, J.; da Silva, M.M.. Identifying Services from a Service Provider and Customer Perspectives. 2013.
    10.1007/978-3-642-37186-8_20
  14. Almeida, R.; Pereira, R.; Da Silva, M.M.. IT governance mechanisms patterns. 2013.
    10.1007/978-3-642-38490-5_13
  15. Rosário, T.; Pereira, R.; Mira Da Silva, M.. It audit management architecture and process model. 2013.
  16. Nunes, D.; Rosa, I.; Mira Da Silva, M.. Evaluating the IT strategic plan for the public administration in Portugal. 2013.
    10.1007/978-3-642-36356-6_10
  17. Vicente, M.; Gama, N.; Mira Da Silva, M.. Modeling ITIL business motivation model in ArchiMate. 2013.
    10.1007/978-3-642-36356-6_7
  18. Almeida, M.; Mendes, C.; Mira Da Silva, M.. Extended DEMO-based SLAs to specify customers' expectations. 2013.
    10.1007/978-3-642-36356-6_22
  19. Almeida, R.; Pereira, R.; Mira Da Silva, M.. IT governance mechanisms: A literature review. 2013.
    10.1007/978-3-642-36356-6_14
  20. Farinha, C.; Mira da Silva, M.. Identifying requirements for healthcare information systems with focus groups. 2013.
    10.4018/978-1-4666-3986-7.ch026
  21. Vilarinho, S.; da Silva, M.M.. Risk management model in ITIL. 2013.
    10.4018/978-1-4666-3664-4.ch013
  22. Mendes, C.; Mira Da Silva, M.. DEMO-based service level agreements. 2012.
    10.1007/978-3-642-28227-0-17
  23. Henriques, J.G.; Oliveira, P.C.; Da Silva, M.M.. Modelling languages restrictions: A comparative study of ArchiMate and SOMF. 2012.
    10.1007/978-3-642-31800-9_28
  24. Vilarinho, S.; Da Silva, M.M.. Risk management model in ITIL. 2011.
    10.1007/978-3-642-24355-4_31
  25. Mendes, C.; Mira Da Silva, M.. Implementing a request fulfillment process. 2011.
    10.1007/978-3-642-21547-6_9
  26. Vicente, P.; Mira Da Silva, M.. A conceptual model for integrated governance, risk and compliance. 2011.
    10.1007/978-3-642-21640-4_16
  27. Da Silva, R.N.; Da Silva, M.M.; Gama, N.. Using people CMM for dealing with resistance on implementing ITIL. 2010.
    10.1007/978-3-642-16419-4_26
  28. Lapão, L.V.; Rebuge, Á.; Silva, M.M.; Gomes, R.. ITIL assessment in a healthcare environment: The role of IT Governance at Hospital São Sebastião. 2009.
    10.3233/978-1-60750-044-5-76
  29. da Silva, A.R.; da Silva, M.M.; Romão, A.. Web-based agent applications: User interfaces and mobile agents. 2000.
    10.1007/3-540-46525-1_10
  30. da Silva, M.M.. Comércio electrónico na internet. 1999.
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  32. Silva, A.; da Silva, M.M.; Delgado, J.. Motivation and requirements for the AgentSpace: A framework for developing agent programming systems. 1997.
  33. da Silva, M.M.; da Silva, A.R.. Insisting on persistent mobile agent systems. 1997.
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Outros

Outra produção
  1. PrimaryCare@COVID-19: the implementation of digital monitoring services for patients with chronic diseases during the Covid-19 pandemic (Preprint). 2020. Luis Velez Lapão; Mariana Santos; Melanie Maia; Vasco Pedrosa; Jorge Seixas; João Gregório; Miguel Mira da Silva; Bruno Heleno; Jorge César Correia. https://doi.org/10.2196/preprints.24181.
    10.2196/preprints.24181
Atividades

Orientação

Título / Tema
Papel desempenhado
Curso (Tipo)
Instituição / Organização
2019 - 2023/11 (PhD) Digital Transformation Ontology
Orientador
Doutoramento em Engenharia Informática e de Computadores (Doutoramento)
Universidade de Lisboa Instituto Superior Técnico, Portugal
2019 - 2021 (PhD) DIGITAL TRANSFORMATION: AN OVERVIEW OF THE PHENOMENON BASED ON A DYNAMIC CAPABILITIES FRAMEWORK
Coorientador
2016 - 2020 (PhD) Using Gamification for Improving the Adoption of Scrum Practices
Orientador
PhD Degree in Information Systems and Computer Engineering (Doutoramento)
Universidade de Lisboa Instituto Superior Técnico, Portugal
2015 - 2019 (PhD) Assessing Multiple Frameworks for IT Governance
Orientador
PhD Degree in Information Systems and Computer Engineering (Doutoramento)
Universidade de Lisboa Instituto Superior Técnico, Portugal
2014 - 2019 (PhD) LM2F: A Life-Cycle Model Maintenance Framework for Co-Evolving Enterprise Architecture Meta-Models and Models
Orientador
PhD Degree in Information Systems and Computer Engineering (Doutoramento)
Universidade de Lisboa Instituto Superior Técnico, Portugal
2012 - 2018 (PhD) Governance of Digital Transformation in the Public Sector
Orientador
Programa Doutoral em Engenharia e Gestão (Doutoramento)
Universidade de Lisboa Instituto Superior Técnico, Portugal
2011 - 2018 (PhD) Pricing Strategies in IT Outsourcing
Orientador
PhD Program in Engineering and Management (Doutoramento)
Universidade de Lisboa Instituto Superior Técnico, Portugal
2010 - 2014 (PhD) A Framework for Implementing IT Governance
Orientador
PhD Degree in Information Systems and Computer Engineering (Doutoramento)
Universidade de Lisboa Instituto Superior Técnico, Portugal
2007 - 2014 (PhD) Integrating Enterprise Architecture and IT Service Management
Orientador
PhD Degree in Information Systems and Computer Engineering (Doutoramento)
Universidade de Lisboa Instituto Superior Técnico, Portugal
2009 - 2013 (PhD) A Method Based on DEMO for Managing Service Quality
Orientador
PhD Degree in Information Systems and Computer Engineering (Doutoramento)
Universidade de Lisboa Instituto Superior Técnico, Portugal
2006 - 2013 (PhD) Requirements Elicitation with Focus Groups
Orientador
PhD Degree in Information Systems and Computer Engineering (Doutoramento)
Universidade de Lisboa Instituto Superior Técnico, Portugal
2001 - 2008 (PhD) Spatial Dashboard: Using the Spatial-temporal Context to Analyze Business Performance
Orientador
PhD Degree in Information Systems and Computer Engineering (Doutoramento)
Universidade de Lisboa Instituto Superior Técnico, Portugal