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I am Full Professor with Aggregation at the Faculty of Economics of the University of Algarve and full member of the Center for Advanced Studies in Management and Economics (CEFAGE), belonging to the University of Algarve branch of this research center. I have a PhD in Industrial and Business Studies from the University of Warwick and a Master of Arts in Economics and Econometrics from the University of Manchester. My main research interests include performance assessment and improvement of organizations and systems; Development of composite indicators; The use of the non-parametric technique known as Data Envelopment Analysis; The measurement of Quality of Life; Capable ageing. I have supervised a large number of doctoral and master dissertations and have published several articles in journals indexed in the Web of Science, such as the European Journal of Operational Research; Omega - The International Journal of Management Science; The Annals of Operations Research and the Journal of Business Research.
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Identification

Personal identification

Full name
CARLA ALEXANDRA DA ENCARNAÇÃO FILIPE AMADO

Citation names

  • Amado, Carla

Author identifiers

Ciência ID
2919-AB70-B8D8
ORCID iD
0000-0001-6944-5129

Email addresses

  • camado@ualg.pt (Professional)

Telephones

Telephone
  • 289800100 Ext.: 7797 (Professional)

Addresses

  • Universidade Do Algarve. Faculdade de Economia, Gampus de Gambelas, 8005 119, Faro, Faro, Portugal (Professional)

Websites

Knowledge fields

  • Social Sciences - Economics and Business - Business and Management

Languages

Language Speaking Reading Writing Listening Peer-review
English Advanced (C1) Advanced (C1) Advanced (C1) Advanced (C1)
Portuguese (Mother tongue)
Education
Degree Classification
2003/12
Concluded
 PhD in Industrial and Business Studies (Doutoramento)
University of Warwick, United Kingdom
"Exploring the Use of Data Envelopment Analysis for Evaluation in Primary Care" (THESIS/DISSERTATION)
 Degree of PhD awarded forthwith, without correctio
1995 - 1996
Concluded
 MA in Economics and Econometrics (Master)
The University of Manchester Economics, United Kingdom
"Philosophical Assumptions of Microeconomics: Flexibility and Consistency" (THESIS/DISSERTATION)
 Pass
1995
Concluded
 Licenciatura em Gestão de Empresas (Licenciatura)
Universidade do Algarve Faculdade de Economia, Portugal
 Final average of 16 out of 20 values
Affiliation

Science

Category
Host institution 		Employer
2011 - Current Researcher (Research) Centro de Estudos e Formação Avançada em Gestão e Economia da Universidade do Algarve, Portugal

Teaching in Higher Education

Category
Host institution 		Employer
2024/04/01 - Current Full Professor (University Teacher) Universidade do Algarve, Portugal
2022/12/02 - Current Associate Professor (University Teacher) Universidade do Algarve, Portugal
2004 - 2022/12/01 Assistant Professor (University Teacher) Universidade do Algarve Faculdade de Economia, Portugal
1997/06/01 - 2004/03/01 Assistant (University Teacher) Universidade do Algarve Faculdade de Economia, Portugal

Others

Category
Host institution 		Employer
1996/02/01 - 1997/05/01 Assistant Lecturer (on probation) Universidade do Algarve, Portugal
1994/10/01 - 1996/01/01 Tutor Universidade do Algarve, Portugal
Projects

Contract

Designation Funders
2018/10/01 - 2021/10/01 GRAMPCITY - Moving Smartly Towards Accessible and Inclusive Urban Environments for our Elders
PTDC/GES-TRA/32121/2017
Researcher
Universidade de Coimbra, Portugal

Universidade do Algarve, Portugal

Centro de Estudos e Formação Avançada em Gestão e Economia da Universidade do Algarve, Portugal

Universidade de Aveiro, Portugal

Universidade de Lisboa Instituto de Geografia e Ordenamento do Território, Portugal
Fundação para a Ciência e a Tecnologia
Ongoing
2018/10/01 - 2020/10/01 Field study in Portugal and Spain - Project 3, Programme SECURHOME
SECURHOME
Researcher
Universidade Nova de Lisboa Centro Interdisciplinar de Ciências Sociais, Portugal

Centro de Estudos e Formação Avançada em Gestão e Economia da Universidade do Algarve, Portugal
Fundación General de la Universidad de Salamanca
Ongoing
Outputs

Publications

Book
  1. Santos, S.P.; Amado, C.A.F.. Using data envelopment analysis for formative evaluation of radiotherapy services: An exploratory study. 2012.
    10.1007/978-88-470-2321-5_11
Journal article
  1. Garrido, Susana; Rodríguez-Antón, José; Amado, Carla A.F.; Santos, Sérgio; Dias, Luís C.. "Development and application of a composite circularity index". Journal of Environmental Management 337 (2023): 117752. http://dx.doi.org/10.1016/j.jenvman.2023.117752.
    Published • 10.1016/j.jenvman.2023.117752
  2. Manoel, Márcia N. F.; Santos, Sérgio P.; Amado, Carla A. F.. "Assessing the impact of COVID-19 on the performance of organ transplant services using data envelopment analysis". Health Care Management Science 26 2 (2023): 217-237. http://dx.doi.org/10.1007/s10729-023-09637-4.
    10.1007/s10729-023-09637-4
  3. Nuno M. Capeletti; Carla A. F. Amado; Sérgio P. Santos. "Performance assessment of primary health care services using data envelopment analysis and the quality-adjusted malmquist index". Journal of the Operational Research Society (2023): https://doi.org/10.1080/01605682.2023.2197928.
    10.1080/01605682.2023.2197928
  4. Tran, Nguyen Hai Ngan; Amado, Carla Alexandra da Encarnação Filipe; Santos, Sérgio Pereira dos. "Challenges and success factors of transnational higher education: a systematic review". Studies in Higher Education 48 1 (2022): 113-136. http://dx.doi.org/10.1080/03075079.2022.2121813.
    10.1080/03075079.2022.2121813
  5. Kalinichenko, Olena; Amado, Carla A.F.; Santos, Sérgio P.. "Exploring the potential of Data Envelopment Analysis for enhancing pay-for-performance programme design in primary health care". European Journal of Operational Research 298 3 (2022): 1084-1100. http://dx.doi.org/10.1016/j.ejor.2021.07.037.
    Published • 10.1016/j.ejor.2021.07.037
  6. Amado, Carla. "Neighborhood Attributes and Well-Being Among Older Adults in Urban Areas: A Mixed-Methods Systematic Review". Research on Aging (2021): 016402752199998-016402752199998. http://dx.doi.org/10.1177/0164027521999980.
    10.1177/0164027521999980
  7. Barreira, Ana Paula; Amado, Carla; Santos, Sérgio; Andraz, Jorge; Guimarães, Maria Helena. "Assessment and Determinants of the Quality of Life in Portuguese Cities". International Regional Science Review (2020): 016001762097961. http://dx.doi.org/10.1177/0160017620979611.
    In press • 10.1177/0160017620979611
  8. Carla Alexandra Filipe Amado; Ana Paula Barreira; Sérgio Pereira Santos; Maria Helena Guimarães. "Comparing the quality of life of cities that gained and lost population: An assessment with DEA and the Malmquist index". Papers in Regional Science (2019): https://doi.org/10.1111/pirs.12448.
    10.1111/pirs.12448
  9. Santos, A.J.R.; Santos, S.P.; Amado, C.A.F.; Rebelo, E.L.; Mendes, J.C.. "Labor inspectorates’ efficiency and effectiveness assessment as a learning path to improve work-related accident prevention". Annals of Operations Research (2019): http://www.scopus.com/inward/record.url?eid=2-s2.0-85067254616&partnerID=MN8TOARS.
    10.1007/s10479-019-03287-y
  10. Carla A.F. Amado; Sérgio P. Santos; José M.S. São José. "Measuring and decomposing the gender pay gap: A new frontier approach". European Journal of Operational Research 271 1 (2018): 357-373. https://doi.org/10.1016/j.ejor.2018.05.023.
    10.1016/j.ejor.2018.05.023
  11. José Manuel Sousa São José; Carla Alexandra Filipe Amado; Stefania Ilinca; Sandra Catherine Buttigieg; Annika Taghizadeh Larsson. "Ageism in Health Care: A Systematic Review of Operational Definitions and Inductive Conceptualizations". The Gerontologist (2017): https://doi.org/10.1093%2Fgeront%2Fgnx020.
    10.1093/geront/gnx020
  12. Carla A.F. Amado; Sérgio P. Santos; Jaime M.M. Serra. "Does partial privatisation improve performance? Evidence from a chain of hotels in Portugal". Journal of Business Research 73 (2017): 9-19. https://doi.org/10.1016%2Fj.jbusres.2016.12.001.
    10.1016/j.jbusres.2016.12.001
  13. São José, J.M.S.D.; Amado, C.A.F.. "On studying ageism in long-term care: A systematic review of the literature". International Psychogeriatrics 29 3 (2017): 373-387. http://www.scopus.com/inward/record.url?eid=2-s2.0-84995502170&partnerID=MN8TOARS.
    10.1017/S1041610216001915
  14. São José, J.M.D.; Timonen, V.; Amado, C.A.F.; Santos, S.P.. "A critique of the Active Ageing Index". Journal of Aging Studies 40 (2017): 49-56. http://www.scopus.com/inward/record.url?eid=2-s2.0-85011878864&partnerID=MN8TOARS.
    10.1016/j.jaging.2017.01.001
  15. Carla A.F. Amado; José M.S. São José; Sérgio P. Santos. "Measuring active ageing: A Data Envelopment Analysis approach". European Journal of Operational Research 255 1 (2016): 207-223. https://doi.org/10.1016/j.ejor.2016.04.048.
    10.1016/j.ejor.2016.04.048
  16. Santos, S.P.; Amado, C.A.F.. "On the need for reform of the Portuguese judicial system - Does Data Envelopment Analysis assessment support it?". Omega (United Kingdom) 47 (2014): 1-16. http://www.scopus.com/inward/record.url?eid=2-s2.0-84897106398&partnerID=MN8TOARS.
    10.1016/j.omega.2014.02.007
  17. Amado, C.A.F.; Santos, S.P.; Sequeira, J.F.C.. "Using Data Envelopment Analysis to support the design of process improvement interventions in electricity distribution". European Journal of Operational Research 228 1 (2013): 226-235. http://www.scopus.com/inward/record.url?eid=2-s2.0-84875214859&partnerID=MN8TOARS.
    10.1016/j.ejor.2013.01.015
  18. Amado, C.A.F.; Santos, S.P.; Marques, P.M.. "Integrating the Data Envelopment Analysis and the Balanced Scorecard approaches for enhanced performance assessment". Omega 40 3 (2012): 390-403. http://www.scopus.com/inward/record.url?eid=2-s2.0-80053131521&partnerID=MN8TOARS.
    10.1016/j.omega.2011.06.006
  19. Santos, S.P.; Amado, C.A.E.; Santos, M.F.. "Assessing the efficiency of mother-to-child HIV prevention in low- and middle-income countries using data envelopment analysis". Health Care Management Science 15 3 (2012): 206-222. http://www.scopus.com/inward/record.url?eid=2-s2.0-84864532446&partnerID=MN8TOARS.
    10.1007/s10729-012-9196-9
  20. Santos, S.P.; Amado, C.A.F.; Rosado, J.R.. "Formative evaluation of electricity distribution utilities using data envelopment analysis". Journal of the Operational Research Society 62 7 (2011): 1298-1319. http://www.scopus.com/inward/record.url?eid=2-s2.0-79955635911&partnerID=MN8TOARS.
    10.1057/jors.2010.66
  21. Amado, C.A.d.E.F.; Santos, S.P.d.. "Challenges for performance assessment and improvement in primary health care: The case of the Portuguese health centres". Health Policy 91 1 (2009): 43-56. http://www.scopus.com/inward/record.url?eid=2-s2.0-65449151919&partnerID=MN8TOARS.
    10.1016/j.healthpol.2008.11.008
  22. Amado, C.A.F.; Dyson, R.G.. "Exploring the use of DEA for formative evaluation in primary diabetes care: An application to compare English practices". Journal of the Operational Research Society 60 11 (2009): 1469-1482. http://www.scopus.com/inward/record.url?eid=2-s2.0-70349495254&partnerID=MN8TOARS.
    10.1057/jors.2008.160
  23. Filipe Amado, C.A.; Dyson, R.G.. "On comparing the performance of primary care providers". European Journal of Operational Research 185 3 (2008): 915-932. http://www.scopus.com/inward/record.url?eid=2-s2.0-34948909188&partnerID=MN8TOARS.
    10.1016/j.ejor.2006.02.052
Activities

Supervision

Thesis Title
Role 		Degree Subject (Type)
Institution / Organization
2023 - 2023 Avaliação do Desempenho dos Serviços de Cirurgia Geral dos Hospitais Públicos Portugueses
Co-supervisor of Gilda Oliveira Câmara
 Gestão de Unidades de Saúde (Master)
2023 - 2023 Measuring the effect of deprivation on primary health care performance in the NHS using Data Envelopment Analysis and Malmquist Indices
Co-supervisor of Holly Bea Merelie
 Gestão de Unidades de Saúde (Master)
2022 - 2022 Análise da performance da citricultura europeia através do Data Envelopemnt Analysis e do Índice de Malmquist: Comparação de empresas portuguesas, espanholas e italianas.
Co-supervisor of Laurens Zeilfelder
 Gestão Empresarial (Master)
2022 - 2022 Performance Assessment of Primary Health Services in Brazil using Data Envelopment Analysis and the Quality-Adjusted Malmquist Index
Co-supervisor of Nuno de Matos Capeletti
 Gestão de Unidades de Saúde (Master)
2022 - 2022 Evaluation of Technical Efficiency and Productivity of Brazilian States in the Delivery of Transplant Services Using DEA and MPI
Co-supervisor of Márcia da Silva Manoel
 Gestão de Unidades de Saúde (Master)
2022 - 2022 Avaliação da eficiência dos serviços de radiologia da União Europeia através da técnica Data Envelopment Analysis
Co-supervisor
 Gestão de Unidades de Saúde (Master)
2021 - 2021 Avaliação a nível nacional da Eficiência obtida pelas Unidades de Cuidados na Comunidade, com recurso da Data Envelopment Analysis
Co-supervisor of Ana Conceição Lopes Heleno
 Gestão de Unidades de Saúde (Master)
2021 - 2021 Qualidade Organizacional em Cuidados de Saúde Primários – Estudo de caso de uma Unidade de Saúde Familiar
Co-supervisor of Domingos António Dionísio Rico Limpo Prata
 Gestão de Unidades de Saúde (Master)
2015 - 2018 As Desigualdades entre Mulheres e Homens no Mercado de Trabalho e a sua Medição: Contributos de um novo Indicador Composto para os Países da UE-28
Co-supervisor of Carina R. M. Jordão
 Labour Relations, Social Inequalities and Trade Unionism (PhD)
2017 - 2017 Effectiveness in the prevention and control of tuberculosis - a comparative analysis of countries using data envelopment analysis
Co-supervisor of Ana Rita Salvé-Rainha Gaspar
 Gestão de Unidades de Saúde (Master)
2013 - 2016 Exploring performance assessment and incentive regulation in the context of primary health care
Co-supervisor of Olena Kalinichenko
 Ciências Económicas e Empresariais (PhD)
2008 - 2011 Simbiose entre DEA e BSC na melhoria do desempenho dos bancos: O caso dos gabinetes de empresas do Banco Alfa
Co-supervisor
 Gestão Empresrial Aplicada (PhD)
ISCTE-Instituto Universitário de Lisboa, Portugal

Conference scientific committee

Conference name Conference host
2023 - 2024 European Workshop in Efficiency and Productivity Analysis Universidade do Algarve
2022 - 2022 European Workshop in Efficiency and Productivity Analysis Universidade Católica do Porto
Distinctions

Award

2021 Prémio António Dornelas 2021 – Menção Honrosa. Ministério do Trabalho, Solidariedade e Segurança Social (Gabinete de Estratégia e Planeamento), Portugal
2020 Prémio António Dornelas 2020. Menção Honrosa. Ministério do Trabalho, Solidariedade e Segurança Social (Gabinete de Estratégia e Planeamento), Portugal