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Jorge Carrola Rodrigues is Invited Assistant Professor at NOVA IMS, Information Management School, in several information systems chairs and coordinates postgraduation and executive programs in digital innovation and transformation. At NOVA IMS Jorge implemented the 1st Full Member of SAP University Alliances (UA) universities in Portugal, joining 3.200+ universities worldwide with access to curricula, software and co-innovation programs with Clients and partners ecosystem. In 2017 he was nominated Visionary Award which is a distinction reserved for less than 1% of all professors members of UA worldwide. Since December 2020 he is also one of the professor's members of SAP Academic Board IberoAmerica, and is a Member of the NOVA IMS Faculty Council for the period 2024-2028. Jorge also has 25+ years of professional career and management in companies such as Microsoft, Unicre, Payment Systems Europe, Philips Business Communications, and Olivetti Solutions, in Portugal, UK and Italy. He was responsible for business reengineering projects (BPR); implementation of new management processes for return of investment of marketing activities with multi-million dollar budgets; business development advisory; benchmarking projects, etc. His research interests are in the areas of information management, new technologies impact, value and performance, business strategy, marketing and benchmarking, and has several scientific articles in the area of value and firm performance created through the usage of software in the cloud, and also authored CRM for Dummies from Microsoft/Wiley. Jorge holds a Ph.D. in Information Management from Universidade NOVA de Lisboa, a bachelor in Mechanical Engineering from Instituto Superior Técnico of Universidade de Lisboa, and certifications in digital and business transformation methodology BTM2 ¿ from Business Transformation Academy (DE); BenchmarkIndex (UK), and in the simulator ERPsim from HEC Montreal and Baton Simulations (CA).
Identification

Personal identification

Full name
Jorge Manuel Carrola Rodrigues

Citation names

  • Rodrigues, Jorge

Author identifiers

Ciência ID
0712-11A5-12FE
ORCID iD
0000-0003-0253-6768
Scopus Author Id
57188753845

Email addresses

  • jcarrola@novaims.unl.pt (Professional)

Telephones

Telephone
  • 213828610 (Professional)

Addresses

  • Campus de Campolide, 1070-312, Lisboa, Lisboa, Portugal (Professional)

Websites

Knowledge fields

  • Exact Sciences - Computer and Information Sciences
  • Social Sciences - Economics and Business - Business and Management

Languages

Language Speaking Reading Writing Listening Peer-review
English Proficiency (C2) Proficiency (C2) Proficiency (C2) Proficiency (C2) Advanced (C1)
Spanish; Castilian Upper intermediate (B2) Proficiency (C2) Upper intermediate (B2) Proficiency (C2) Intermediate (B1)
Italian Upper intermediate (B2) Proficiency (C2) Upper intermediate (B2) Advanced (C1) Intermediate (B1)
French Intermediate (B1) Proficiency (C2) Intermediate (B1) Advanced (C1) Intermediate (B1)
Portuguese (Mother tongue)
Education
Degree Classification
2020/11/23
Concluded
Gestão da Informação (Doutoramento)
Major in Sem especialidade
Universidade NOVA de Lisboa NOVA Information Management School, Portugal
"Software-as-a-service enterprise applications impact in firm performance" (THESIS/DISSERTATION)
Summa Cum Laude
1979/10/01 - 1984/09/22
Concluded
Engenharia Mecânica (Licenciatura)
Universidade de Lisboa Instituto Superior Técnico, Portugal
Affiliation

Teaching in Higher Education

Category
Host institution
Employer
2020/12/01 - Current Invited Assistant Professor (University Teacher) Universidade Nova de Lisboa MagIC, Portugal
Universidade NOVA de Lisboa NOVA Information Management School, Portugal
2016 - 2019 Invited Assistant Professor (University Teacher) Universidade NOVA de Lisboa, Portugal
2015/09/01 - 2016/08/31 Invited Assistant (University Teacher) Universidade NOVA de Lisboa NOVA Information Management School, Portugal

Positions / Appointments

Category
Host institution
Employer
2024/01/01 - Current Faculty Council Member Universidade NOVA de Lisboa NOVA Information Management School, Portugal
Universidade NOVA de Lisboa NOVA Information Management School, Portugal
2016 - 2019 Coordenação ou direção de centro de investigação, departamento ou equivalente Universidade NOVA de Lisboa, Portugal
Projects

Grant

Designation Funders
2020/09/01 - 2023/08/31 MANAGING DIGITAL TRANSFORMATION - MDT
Technical development
European Union

Contract

Designation Funders
2019/01/01 - 2019/12/31 Information Management Research Center
UID/Multi/04152/2019
Universidade NOVA de Lisboa, Portugal

Universidade Nova de Lisboa MagIC, Portugal

Universidade NOVA de Lisboa NOVA Information Management School, Portugal
Fundação para a Ciência e a Tecnologia
Concluded
Outputs

Publications

Conference paper
  1. Ruivo, P.; Robrigues, J.; Johansson, B.; Oliveira, T.; Rebelo, J.. "Differences in ERP Value between Iberian Manufacturing and Services SMEs". 2017.
    10.1016/j.procs.2017.11.092
  2. Ruivo, P.; Rodrigues, J.; Johansson, B.; Oliveira, T.; Rebelo, J.. "Using TOE and RBV Theories to Define a Theoretical Model to Assess ERP Value Across Iberian MANUFACTURING and Services SMEs". 2016.
    10.1016/j.procs.2016.09.184
  3. Ruivo, P.; Rodrigues, J.; Neto, M.; Oliveira, T.; Johansson, B.. "Defining a Framework for the Development of ICT Services "nearshoring" in Portugal". 2015.
    10.1016/j.procs.2015.08.474
  4. Ruivo, P.; Rodrigues, J.; Oliveira, T.. "The ERP Surge of Hybrid Models - An Exploratory Research into Five and Ten Years Forecast". 2015.
    10.1016/j.procs.2015.08.572
  5. Johansson, B.; Ruivo, P.; Rodrigues, J.. "Adoption Reasons for Enterprise Systems as a Service - A Recap of Provider Perspectives". 2015.
    10.1016/j.procs.2015.08.473
Journal article
  1. "Mediation role of business value and strategy in firm performance of organizations using software-as-a-service enterprise applications". Information & Management (2020): http://dx.doi.org/10.1016/j.im.2020.103289.
    10.1016/j.im.2020.103289
  2. Rodrigues, J.; Ruivo, P.; Johansson, B.; Oliveira, T.. "Factors for adopting ERP as SaaS amongst SMEs: The customers vs. Vendor point of view". Information Resources Management Journal 29 4 (2016): 1-16. http://www.scopus.com/inward/record.url?eid=2-s2.0-84987892557&partnerID=MN8TOARS.
    10.4018/IRMJ.2016100101
  3. Jorge Rodrigues; Pedro Ruivo; Tiago Oliveira. "Software as a Service Value and Firm Performance - A literature Review Synthesis in Small and Medium Enterprises". Procedia Technology 16 (2014): 206-211. https://doi.org/10.1016%2Fj.protcy.2014.10.085.
    10.1016/j.protcy.2014.10.085
Activities

Supervision

Thesis Title
Role
Degree Subject (Type)
Institution / Organization
2021/08/03 - 2023/04/11 Building a Framework To Measure Employee Experience: A Study Of Portuguese Organisations
Supervisor
Gestão de Informação (Master)
Universidade NOVA de Lisboa NOVA Information Management School, Portugal
2022/08/17 - 2023/01/25 Serverless Application for price compasion
Supervisor
Ciência de Dados e Métodos Analíticos Avançados (Master)
Universidade NOVA de Lisboa NOVA Information Management School, Portugal
2021/08/30 - 2023/01/24 Evaluating six dimensions that influence the success of digital transformation
Supervisor
Gestão de Informação (Master)
Universidade NOVA de Lisboa NOVA Information Management School, Portugal
2021/07/21 - 2023/01/24 Identifying the Key Dimensions of Employer Attractiveness: in the context of a Portuguese job market
Co-supervisor
Gestão de Informação (Master)
Universidade NOVA de Lisboa NOVA Information Management School, Portugal
2021/06/30 - 2023/01/24 Critical success factors in ERP implementations and the impact of the covid-19 pandemic
Supervisor
Gestão de Informação (Master)
Universidade NOVA de Lisboa NOVA Information Management School, Portugal
2019/01/01 - 2022/01/12 Influencing factors for the motivation of consuming digital media and traditional media in pandemic times
Supervisor
Estatística e Gestão de Informação (Master)
Universidade NOVA de Lisboa NOVA Information Management School, Portugal
2020/01/02 - 2021/01/19 A critical assessment of the business value impact of digital transformation among the Purchase-to-Pay process of multinational companies using digital exponential technologies in addition to core technologies
Supervisor
Universidade NOVA de Lisboa NOVA School of Business and Economics, Portugal
2018/10/01 - 2020/10/19 Consumidores millennials e os pressupostos da lealdade digital
Supervisor
Gestão de Informação (Master)
Universidade NOVA de Lisboa NOVA Information Management School, Portugal
2018/09/19 - 2020/01/31 A influência das fontes digitais no recrutamento: o estudo da estratégia do El Corte Inglês
Supervisor
Estatística e Gestão de Informação (Master)
Universidade NOVA de Lisboa NOVA Information Management School, Portugal

Event organisation

Event name
Type of event (Role)
Institution / Organization
2017/02/03 - 2017/02/03 "Women in Data Science" (WiDS) Conference. In partnership with Stanford University (2017/02/03 - 2017/02/03)
Conference (President of the Organising Committee)
Universidade NOVA de Lisboa NOVA Information Management School, Portugal

Jury of academic degree

Topic
Role
Candidate name (Type of degree)
Institution / Organization
2023/05/04 Digital Transformation Empowerment Dimensions leading to Sustainability: Evidence from Iranian Companies
(Thesis) Arguer
Reihaneh Hajishirzi (PhD)
ISEG Lisbon School of Economics and Management, Portugal

Course / Discipline taught

Academic session Degree Subject (Type) Institution / Organization
2016/02/01 - Current Digital transformation methodologies; Digital Enterprise Management Capstone Project; Postgraduation coordination Digital Enterprise Management (Especialização pós-licenciatura) Universidade NOVA de Lisboa NOVA Information Management School, Portugal