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English Version In recent years, I have focused on scientific research in two domains – industrial engineering and political-military affairs. Specifically, I have developed research in technological subdomains such as Artificial Intelligence and Systems Engineering, applied to public-private services and the defense industry. Currently, I collaborate with the Research Center for Asset Management and Systems Engineering (RCM2+) and with the Research Unit on Governance, Competitiveness, and Public Policy (GOVCOPP). At these centers, my main interests include the Common Security and Defense Policy (CSDP) and the Production/Services Industry. In addition to scientific research, I teach at Lusófona University and the Military Academy in the aforementioned domains.
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Identification

Personal identification

Full name
João Carlos Gonçalves dos Reis

Citation names

  • Reis, João

Author identifiers

Ciência ID
4A1F-8ACA-192B
ORCID iD
0000-0002-8504-0065
Google Scholar ID
https://scholar.google.com/citations?user=gCkL6jUAAAAJ&hl=en
Researcher Id
L-6686-2017
Scopus Author Id
57204698523

Email addresses

  • reis.joao@ua.pt (Professional)
  • joao.reis@ulusofona.pt (Professional)

Addresses

  • Departamento de Economia, Gestão, Engenharia Industrial e Turismo, Universidade de Aveiro, Campus Universitário de Santiago, 3810-193, Aveiro, Aveiro, Portugal (Professional)
  • Universidade Lusófona, Campo Grande, 376, 1749-024 , Lisboa, Lisboa, Portugal (Professional)

Websites

Knowledge fields

  • Engineering and Technology

Languages

Language Speaking Reading Writing Listening Peer-review
English Advanced (C1) Advanced (C1) Advanced (C1) Advanced (C1) Advanced (C1)
Portuguese Proficiency (C2) Proficiency (C2) Proficiency (C2) Proficiency (C2) Proficiency (C2)
Education
Degree Classification
2020 - 2023
Concluded
 Ciências Militares (Doutoramento)
Instituto Universitário Militar, Portugal
"Development of an N-helix Innovation Model for the Portuguese Defense Industry" (THESIS/DISSERTATION)
 Aprovado com Distinção
2023
Concluded
 Ciência Política (Doutoramento)
Universidade de Aveiro, Portugal
"Da investigação em inteligência artificial à e-democracia: contribuições para a governação política e modernização do Estado" (THESIS/DISSERTATION)
 Aprovado
2017
Concluded
 Ciências Militares (Mestrado)
Major in Especialidade: Infantaria
Academia Militar, Portugal
"O uso das operações especiais portuguesas como instrumento de política externa: O estudo de caso do Afeganistão (2015)" (THESIS/DISSERTATION)
2015
Concluded
 Gestão (Licenciatura)
Major in Finanças Empresariais
Universidade Aberta, Portugal
 13
2015
Concluded
 Operações Militares (subárea Logística Militar) e Técnicas e Tecnologias Militares (Título de especialista)
Academia Militar, Portugal
2013
Concluded
 Engenharia e Gestão Industrial (Doutoramento)
Universidade de Aveiro, Portugal
"Omni-channel services in the banking industry: qualitative multi-method research" (THESIS/DISSERTATION)
 Aprovado
2011
Concluded
 Gestão (Mestrado)
Universidade Católica Portuguesa, Portugal
2005
Concluded
 Ciências Militares (Licenciatura)
Major in Infantaria
Academia Militar, Portugal
 13
Affiliation

Science

Category
Host institution 		Employer
2023/06/01 - Current Researcher (Research) Universidade Lusófona, Portugal
RCM2+ Centro de Investigação em Gestão de Ativos e Engenharia de Sistemas, Portugal

Teaching in Higher Education

Category
Host institution 		Employer
2020 - Current Assistant Professor (University Teacher) Universidade Lusófona, Portugal
2018 - Current Invited Adjunct Teacher (Polytechnic Teacher) Instituto Superior de Gestão e Administração de Santarém, Portugal
2015 - 2023 Assistant Professor (University Teacher) Academia Militar, Portugal
2019/02 - 2020 Invited Assistant Professor (University Teacher) Universidade de Aveiro, Portugal

Others

Category
Host institution 		Employer
2005/09/01 - Current Senior Officer - Lieutenant colonel (OF4) Estado-Maior-General das Forças Armadas, Portugal
Academia Militar - Campus da Amadora, Portugal
Projects

Contract

Designation Funders
2020 - 2023 Military Gender Studies
2020-1-PT01-KA203-078544
 Erasmus Plus
2020 - 2022 O´Bias Overcomming Gender Bias in Career Opportunities
2020-1-PT01-KA204-078826
 Erasmus Plus
Outputs

Publications

Book
  1. Driving Quality Management and Sustainability in VUCA Environments. 2024.
    10.1007/978-3-031-52723-4
  2. Paulo Machado; Sofia Menezes; Reis, João; Ana Romão; Ramona-Elena Herman; Stefania Bumbuc; Isabela-Anda Dragomir; et al. Military Gender Studies (MGS) Army Handbook. Porto: 5 Livros. 2023.
    Published
  3. João Carlos Gonçalves dos Reis. Industrial Engineering and Operations Management. Springer International Publishing. 2022.
    10.1007/978-3-031-14763-0
  4. João Carlos Gonçalves dos Reis. NATO Mission Iraq-Advisor Handbook. 2022.
  5. Antônio Márcio Tavares Thomé; Rafael Garcia Barbastefano; Luiz Felipe Scavarda; João Carlos Gonçalves dos Reis; Marlene Paula Castro Amorim. Industrial Engineering and Operations Management. Springer International Publishing. 2021.
    10.1007/978-3-030-78570-3
  6. Reis, João. Industrial Engineering and Operations Management. Springer International Publishing. 2020.
    10.1007/978-3-030-56920-4
  7. João Reis; Sandra Pinelas; Nuno Melão. Industrial Engineering and Operations Management I. Springer International Publishing. 2019.
    10.1007/978-3-030-14969-7
  8. João Reis; Sandra Pinelas; Nuno Melão. Industrial Engineering and Operations Management II. Springer International Publishing. 2019.
    10.1007/978-3-030-14973-4
  9. Reis, J.; Amorim, M.; Melão, N.. New ways to deal with omni-channel services: Opening the door to synergies, or problems in the horizon?. 2017.
    10.1007/978-3-319-56925-3_5
  10. Reis, J.; Amorim, M.; Melão, N.. Disclosing paths for multi-channel service research: A contemporaneous phenomenon and guidelines for future investigations. 2015.
    10.1007/978-3-319-14980-6_23
Book chapter
  1. João Reis; Joana Costa; Pedro Marques; Francisco Silva Pinto; Ricardo J. G. Mateus. "Sustainable Transport: A Systematic Literature Review". 2024.
    10.1007/978-3-031-38241-3_98
  2. Ricardo J. G. Mateus; Francisco Silva Pinto; Judith Fauth; Miguel Azenha; José Granja; Ricardo Veludo; Bruno Muniz; João Reis; Pedro Marques. "Improving Regulations for Automated Design Checking Through Decision Analysis Good Practices: A Conceptual Application to the Construction Sector". 2024.
    10.1007/978-3-031-38241-3_19
  3. Nuno Rosário; Nuno Melão; João Reis. "Sustainable Crowdfunding: Value-Adding or Greenwashing?". 2024.
    10.1007/978-3-031-60221-4_28
  4. João Barros; João Henriques; João Reis; David Pascoal Rosado; Nuno Melão. "Unmanned Aerial Systems: A Systematic Literature Review". 2024.
    10.1007/978-3-031-54235-0_8
  5. Marisa Lopes; João Reis; Nuno Melão; Joana Costa. "Towards Digital Transformation: A Case Study to Identify and Mitigate COVID-19 in the Retail Industry". 2023.
    10.1007/978-3-031-12914-8_29
  6. Bárbara Ferreira; João Reis. "Artificial Intelligence in Supply Chain Management: A Systematic Literature Review and Guidelines for Future Research". 2023.
    10.1007/978-3-031-47058-5_27
  7. Adriane Cavalieri; João Reis; Marlene Amorim. "Socioenvironmental Effectiveness of IoT: Structure and Elements of a Proposal Assessment Tool". 2023.
    10.1007/978-3-031-47058-5_12
  8. Marta Nowakowska; Kornel Kantoch; João Reis; Aneta Kazanecka. "Chosen Aspects of Cultural Awareness Training in the Military. Case Study of Polish Troops’ Training in the years 2003–2020". 2022.
    10.1007/978-981-16-4884-7_27
  9. RIVERA, RMF; Marlene Amorim; João Carlos Gonçalves dos Reis. "Technological Disruption in Grocery Retail: An Overview of the Last Decade (2012–2021)". 313-331. Springer International Publishing, 2022.
    10.1007/978-3-031-14763-0_25
  10. Henrricco Nieves Pujol Tucci; Geraldo Cardoso de Oliveira Neto; Flavio Luiz Rodrigues; Marlene Amorim; João Reis. "Cleaner Production with Economic and Environmental Assessment: A Case Study in an Aeronautical Workshop". 2021.
    10.1007/978-3-030-78570-3_30
  11. Adriane Cavalieri; Marlene Amorim; João Reis. "Eco-Innovation and Digital Transformation Relationship: Circular Economy as a Focal Point". 2021.
    10.1007/978-3-030-78570-3_4
  12. Roberto Rivera; Marlene Amorim; João Reis. "Public Transport Systems and its Impact on Sustainable Smart Cities: A Systematic Review". 2021.
    10.1007/978-3-030-78570-3_3
  13. Joana Costa; Pedro Freire; João Reis. "Open Innovation and User-Community as Enhancers of Sustainable Innovation Ecosystems". 2021.
    10.1007/978-3-030-78570-3_5
  14. Reis, João. "Service Robots in the Hospitality Industry: An Exploratory Literature Review". 2020.
    10.1007/978-3-030-38724-2_13
  15. Reis, João. "Digitalization: A Literature Review and Research Agenda". 2020.
    10.1007/978-3-030-43616-2_47
  16. Reis, João; João Reis; Paula Espírito Santo; Nuno Melão. "Artificial Intelligence in Service Delivery Systems: A Systematic Literature Review". 2020.
    10.1007/978-3-030-45688-7_23
  17. Aneta Kazanecka; Wojciech Kazanecki; Joao Reis; Marta Nowakowska. "Geopolitical Perspective on the Sea: Key Highlights from the Past and for the Future". 497-506. Springer Singapore, 2020.
    10.1007/978-981-15-4875-8_43
  18. Marta Nowakowska; João Reis; Aneta Kazanecka. "Cultural Awareness for Civilian-Military Cooperation in Sub-Saharan Africa". 293-303. Springer Singapore, 2020.
    10.1007/978-981-15-4875-8_26
Conference paper
  1. Marlene Amorim; Mário Rodrigues; João Reis; Yuval Cohen. "EXPLORING THE IMPORTANCE OF ADDRESSING E-PROFESSIONALISM COMPETENCIES IN THE EDUCATION OF YOUNG PROFESSIONALS". 2021.
    10.21125/iceri.2021.1700
  2. Thomé, A.M.T.; Barbastefano, R.G.; Scavarda, L.F.; Dos Reis, J.C.G.; Amorim, M.P.C.. "Preface". 2021.
  3. Thomé, A.M.T.; Barbastefano, R.G.; Scavarda, L.F.; Dos Reis, J.C.G.; Amorim, M.P.C.. "Preface". 2020.
  4. Reis, J.; Pinelas, S.; Melão, N.. "Preface". 2019.
  5. Reis, J.; Pinelas, S.; Melão, N.. "Preface". 2019.
  6. Joao Reis; Marlene Amorim; Nuno Melao. "Omni-channel service operations: Building technology-based business networks". 2017.
    10.1109/soli.2017.8120977
Journal article
  1. João Reis. "European union defense and security strategy for space and ground-based systems against hybrid threats". Acta Astronautica (2024): https://doi.org/10.1016/j.actaastro.2024.09.003.
    10.1016/j.actaastro.2024.09.003
  2. Diogo Leocádio; Luís Malheiro; João Reis. "Artificial Intelligence in Auditing: A Conceptual Framework for Auditing Practices". Administrative Sciences (2024): https://doi.org/10.3390/admsci14100238.
    10.3390/admsci14100238
  3. Alexandre Martins; Inácio Fonseca; José Torres Farinha; João Reis; António J. Marques Cardoso. "Prediction maintenance based on vibration analysis and deep learning — A case study of a drying press supported on a Hidden Markov Model". Applied Soft Computing (2024): https://doi.org/10.1016/j.asoc.2024.111885.
    10.1016/j.asoc.2024.111885
  4. João Reis; Paulo Machado; Isabela-Anda Dragomir; Luís Malheiro; David Pascoal Rosado. "Enhancing equity, diversity and inclusion in the European Union military schools and academies through collaborative initiatives and gender policy reform". European Journal of Education (2024): https://doi.org/10.1111/ejed.12728.
    10.1111/ejed.12728
  5. João Reis; Michal Ptaszynski. "EU space security–An 8-Step online discourse analysis to decode hybrid threats". PLOS ONE (2024): https://doi.org/10.1371/journal.pone.0303524.
    10.1371/journal.pone.0303524
  6. Diogo Leocádio; Luís Malheiro; João Carlos Gonçalves dos Reis. "Auditors in the digital age: a systematic literature review". Digital Transformation and Society (2024): https://doi.org/10.1108/DTS-02-2024-0014.
    10.1108/DTS-02-2024-0014
  7. João Reis. "Customer service through AI-Powered human-robot relationships: Where are we now? The case of Henn na cafe, Japan". Technology in Society (2024): https://doi.org/10.1016/j.techsoc.2024.102570.
    10.1016/j.techsoc.2024.102570
  8. Adriane Cavalieri; João Reis; Marlene Amorim. "Socioenvironmental assessment and application process for IOT: A comprehensive approach". Journal of Cleaner Production (2024): https://doi.org/10.1016/j.jclepro.2023.140348.
    10.1016/j.jclepro.2023.140348
  9. Diogo Leocádio; Leonel Guedes; José Oliveira; João Reis; Nuno Melão. "Customer Service with AI-Powered Human-Robot Collaboration (HRC): A Literature Review". Procedia Computer Science (2024): http://dx.doi.org/10.1016/j.procs.2024.01.120.
    10.1016/j.procs.2024.01.120
  10. Diogo Leocádio; Leonel Guedes; José Oliveira; João Reis; Nuno Melão. "Servitization in Digital Age: A Systematic Literature Review". Procedia Computer Science (2024): http://dx.doi.org/10.1016/j.procs.2024.02.071.
    10.1016/j.procs.2024.02.071
  11. João Reis. "Exploring Applications and Practical Examples by Streamlining Material Requirements Planning (MRP) with Python". Logistics (2023): https://doi.org/10.3390/logistics7040091.
    10.3390/logistics7040091
  12. Bárbara Ferreira; João Carlos Gonçalves dos Reis. "A Systematic Literature Review on the Application of Automation in Logistics". Logistics (2023): https://www.mdpi.com/2305-6290/7/4/80.
    10.3390/logistics7040080
  13. Luís Malheiro; Fernando Bessa; João Reis. "Exploring Gender Perspectives Among Gendarmerie and Army Cadets at the Portuguese Military Academy: A Comprehensive Analysis". Sexuality & Culture (2023): https://doi.org/10.1007/s12119-023-10137-4.
    10.1007/s12119-023-10137-4
  14. Luís Malheiro; Fernando Bessa; João Reis; Luís Saraiva; Sofia Menezes; Paulo Machado; Paulo Gomes; Diogo Silva. "The implementation of the Women, Peace and Security (WPS) agenda in the European Gendarmerie Forces". International Journal of Police Science & Management (2023): https://doi.org/10.1177/14613557231199329.
    10.1177/14613557231199329
  15. P. Carmona Marques; Joao Reis; Ricardo Santos. "Artificial Intelligence and disruptive technologies in Service Systems: a bibliometric analysis". International Journal of Innovation and Technology Management (2023): http://dx.doi.org/10.1142/s0219877023300033.
    10.1142/s0219877023300033
  16. Joana Costa; Inês Amorim; João Reis; Nuno Melão. "User communities: from nice-to-have to must-have". Journal of Innovation and Entrepreneurship (2023): https://doi.org/10.1186/s13731-023-00292-1.
    10.1186/s13731-023-00292-1
  17. Alexandre Martins; Inácio Fonseca; José Torres Farinha; João Reis; António J. Marques Cardoso. "Online Monitoring of Sensor Calibration Status to Support Condition-Based Maintenance". Sensors (2023): https://doi.org/10.3390/s23052402.
    10.3390/s23052402
  18. João Carlos Gonçalves dos Reis; Nuno Melão. "Digital transformation: A meta-review and guidelines for future research". Heliyon (2023): e12834-e12834. http://dx.doi.org/10.1016/j.heliyon.2023.e12834.
    10.1016/j.heliyon.2023.e12834
  19. Yuval Cohen; Marlene Amorim; João Carlos Gonçalves dos Reis. "Artificial Intelligence Trends and Applications in Service Systems". Applied Sciences 12 24 (2022): 13032-13032. http://dx.doi.org/10.3390/app122413032.
    10.3390/app122413032
  20. João Carlos Gonçalves dos Reis; David Pascoal Rosado; Diogo Freitas Ribeiro; Nuno Melão. "Quintuple Helix Innovation Model for the European Union Defense Industry—An Empirical Research". Sustainability 14 24 (2022): 16499-16499. http://dx.doi.org/10.3390/su142416499.
    10.3390/su142416499
  21. João Carlos Gonçalves dos Reis; David Pascoal Rosado; Yuval Cohen; César Pousa; Adriane Cavalieri. "Green Defense Industries in the European Union: The Case of the Battle Dress Uniform for Circular Economy". Sustainability (2022): https://www.mdpi.com/2071-1050/14/20/13018.
    https://doi.org/10.3390/su142013018
  22. João Carlos Gonçalves dos Reis; Pedro Alexandre Marques; P. Carmona Marques. "Where Are Smart Cities Heading? A Meta-Review and Guidelines for Future Research". Applied Sciences (2022): https://www.mdpi.com/2076-3417/12/16/8328.
    10.3390/app12168328
  23. Adriane Monteiro Cavalieri Barbosa; João Carlos Gonçalves dos Reis; Marlene Amorim. "A Conceptual Model Proposal to Assess the Effectiveness of IoT in Sustainability Orientation in Manufacturing Industry: An Environmental and Social Focus". Applied Sciences (2022): https://www.mdpi.com/2076-3417/12/11/5661.
    10.3390/app12115661
  24. Pedro Alexandre Marques; Diana Jorge; João Carlos Gonçalves dos Reis. "Using Lean to Improve Operational Performance in a Retail Store and E-Commerce Service: A Portuguese Case Study". Sustainability (2022): https://www.mdpi.com/2071-1050/14/10/5913.
    10.3390/su14105913
  25. Jorge Tello-Gamarra; Diogo Marcelino Teixeira; ANDRÉ ANDRADE LONGARAY; João Carlos Gonçalves dos Reis; Martin Hernani-Merino. "Fintechs and Institutions: A Systematic Literature Review and Future Research Agenda". Journal of Theoretical and Applied Electronic Commerce Research (2022): https://www.mdpi.com/0718-1876/17/2/38.
    10.3390/jtaer17020038
  26. Luís Malheiro; Sofia Menezes; Reis, João; Paulo Machado; Ana Romão; Fernando Bessa. "A Igualdade de Género na União Europeia: a implementação da agenda mulheres, paz e segurança". RISTI - Revista Ibérica de Sistemas e Tecnologias de Informação Iberian Journal of Information Systems and Technologies 49 4 (2022): 28-50.
    Published
  27. Bruno Lopes Martinho; João Carlos Gonçalves dos Reis. "United Nations (UN) Disaster Risk Reduction Framework: Case Study of the Portuguese Army on UN Challenges in the Context of Sustainable Risk Mitigation". Sustainability (2022): https://www.mdpi.com/2071-1050/14/3/1834.
    10.3390/su14031834
  28. João Reis; Nuno Melão; Joana Costa; Bohuslav Pernica. "Defence industries and open innovation: ways to increase military capabilities of the Portuguese ground forces". Defence Studies (2022): 1-24. https://doi.org/10.1080/14702436.2022.2033117.
    10.1080/14702436.2022.2033117
  29. Malheiro, L.; Menezes, S.; Reis, J.; Machado, P.; Romão, A.; Bessa, F.. "Gender Equality in the European Union: the implementation of the women, peace, and security agenda,A Igualdade de Género na União Europeia: a implementação da agenda mulheres, paz e segurança". RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao 2022 E49 (2022): 28-50. http://www.scopus.com/inward/record.url?eid=2-s2.0-85136307328&partnerID=MN8TOARS.
  30. Joana Costa; Diana Cancela; João Reis. "Neverland or Tomorrowland? Addressing (In)compatibility among the SDG Pillars in Europe". International Journal of Environmental Research and Public Health (2021): https://doi.org/10.3390/ijerph182211858.
    10.3390/ijerph182211858
  31. João Carlos Gonçalves dos Reis. "Civil-Military Cooperation: Integrated Logistics in Response to the COVID-19 Crisis". Logistics (2021): https://www.mdpi.com/2305-6290/5/4/79.
    10.3390/logistics5040079
  32. Alexandre Martins; Inácio Fonseca; José Torres Farinha; João Carlos Gonçalves dos Reis; Cardoso, A. J. M.. "Maintenance Prediction through Sensing Using Hidden Markov Models—A Case Study". Applied Sciences (2021): https://www.mdpi.com/2076-3417/11/16/7685.
    10.3390/app11167685
  33. Sérgio Abílio Sabonete; Helga Santa Comba Lopes; David Pascoal Rosado; João Carlos Gonçalves dos Reis. "Quality of Work Life According to Walton’s Model: Case Study of the Higher Institute of Defense Studies of Mozambique". Social Sciences 10 7 (2021): 244-244. https://doi.org/10.3390/socsci10070244.
    10.3390/socsci10070244
  34. João Carlos Gonçalves dos Reis; Yuval Cohen; Nuno Melão; Joana Costa; Diana Jorge. "High-Tech Defense Industries: Developing Autonomous Intelligent Systems". Applied Sciences (2021): https://www.mdpi.com/2076-3417/11/11/4920.
    10.3390/app11114920
  35. Jorge Fernandes; João Carlos Gonçalves dos Reis; Nuno Melão; Leonor Teixeira; Marlene Amorim. "The Role of Industry 4.0 and BPMN in the Arise of Condition-Based and Predictive Maintenance: A Case Study in the Automotive Industry". Applied Sciences (2021): https://www.mdpi.com/2076-3417/11/8/3438.
    10.3390/app11083438
  36. João Carlos Gonçalves dos Reis; Marlene Amorim; Nuno Melão; Yuval Cohen; Joana Costa. "Counterintelligence Technologies: An Exploratory Case Study of Preliminary Credibility Assessment Screening System in the Afghan National Defense and Security Forces". Information (2021): https://www.mdpi.com/2078-2489/12/3/122.
    10.3390/info12030122
  37. Joana Costa; Ana Rita Neves; João Carlos Gonçalves dos Reis. "Two Sides of the Same Coin. University-Industry Collaboration and Open Innovation as Enhancers of Firm Performance". Sustainability (2021): https://www.mdpi.com/2071-1050/13/7/3866.
    10.3390/su13073866
  38. Adriane Cavalieri; João Carlos Gonçalves dos Reis; Marlene Amorim. "Circular Economy and Internet of Things: Mapping Science of Case Studies in Manufacturing Industry". Sustainability (2021): https://www.mdpi.com/2071-1050/13/6/3299.
    10.3390/su13063299
  39. João Carlos Gonçalves dos Reis. "Politics, Power, and Influence: Defense Industries in the Post-Cold War". Social Sciences 10 1 (2021): 10-10. https://doi.org/10.3390/socsci10010010.
    10.3390/socsci10010010
  40. João Reis; Paula Espírito Santo; Nuno Melão. "Influence of artificial intelligence on public employment and its impact on politics: a systematic literature review". Brazilian Journal of Operations & Production Management 18 3 (2021): https://doi.org/10.14488%2Fbjopm.2021.010.
    10.14488/bjopm.2021.010
  41. Nuno Melão; João Reis. "Social networks in personnel selection: profile features analyzed and issues faced by hiring professionals". Procedia Computer Science 181 (2021): 42-50. https://doi.org/10.1016%2Fj.procs.2021.01.097.
    10.1016/j.procs.2021.01.097
  42. Antonio Márcio Tavares Thomé; Rafael Barbastefano; João Carlos Gonçalves dos Reis; Luiz Felipe Scavarda; Francisco Gaudêncio Mendonça Freires. "Industrial Engineering and Operations Management a view from IJCIEOM 2020-2021". Brazilian Journal of Operations & Production Management 18 3 (2021): e20211221-e20211221. https://doi.org/10.14488%2Fbjopm.2021.033.
    10.14488/bjopm.2021.033
  43. Ana Rita Neves; Joana Costa; João Reis. "Using a Systematic Literature Review to Build a Framework for University-Industry Linkages using Open Innovation". Procedia Computer Science 181 (2021): 23-33. https://doi.org/10.1016%2Fj.procs.2021.01.095.
    10.1016/j.procs.2021.01.095
  44. Reis, J.. "Democracy and the challenges of globalisation: a theoretical framework". Sri Lanka Journal of Social Sciences 42 2 (2021): 123-132. http://www.scopus.com/inward/record.url?eid=2-s2.0-85133957429&partnerID=MN8TOARS.
    10.4038/sljss.v44i2.7985
  45. Reis, J.; Melão, N.. "The path to digital transformation: Overcoming prejudice in the digital era with service operations". International Journal of Services and Operations Management 39 1 (2021): 81-97. http://www.scopus.com/inward/record.url?eid=2-s2.0-85106703556&partnerID=MN8TOARS.
    10.1504/IJSOM.2021.115188
  46. Santos, R.; Reis, J.; Kazanecka, A.; Nowakowska, M.. "Exploratory Theoretical Model for the Implementation of Electric Vehicles: The Case Study of the Portuguese Army,Desenvolvimento de um Modelo Teórico–Conceptual para Implementação de Veículos Elétricos: Estudo de Caso do Exército Português". RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao 2021 E43 (2021): 1-14. http://www.scopus.com/inward/record.url?eid=2-s2.0-85124386880&partnerID=MN8TOARS.
  47. João Reis; Paula Santo; Nuno Melão. "Artificial Intelligence Research and Its Contributions to the European Union’s Political Governance: Comparative Study between Member States". Social Sciences (2020): https://doi.org/10.3390/socsci9110207.
    10.3390/socsci9110207
  48. João Reis; Nuno Melão; Juliana Salvadorinho; Bárbara Soares; Ana Rosete. "Service robots in the hospitality industry: The case of Henn-na hotel, Japan". Technology in Society 63 (2020): 101423-101423. https://doi.org/10.1016/j.techsoc.2020.101423.
    10.1016/j.techsoc.2020.101423
  49. João Reis; Paula Santo; Nuno Melão. "Impact of Artificial Intelligence Research on Politics of the European Union Member States: The Case Study of Portugal". Sustainability 12 17 (2020): 6708-6708. https://doi.org/10.3390%2Fsu12176708.
    10.3390/su12176708
  50. Reis, João. "Selecting talent using social networks: A mixed-methods study". Heliyon (2020): http://dx.doi.org/10.1016/j.heliyon.2020.e03723.
    10.1016/j.heliyon.2020.e03723
  51. Reis, João. "Sustainable economies: Using a macro-economic model to predict how the default rate is affected under economic stress scenarios". Sustainable Futures (2020): http://dx.doi.org/10.1016/j.sftr.2020.100011.
    10.1016/j.sftr.2020.100011
  52. Reis, João. "The path to digital transformation: overcoming prejudice in the digital era with service operations". International Journal of Services and Operations Management (2020): http://dx.doi.org/10.1504/ijsom.2020.10023943.
    10.1504/ijsom.2020.10023943
  53. Reis, J.C.G.. "Counterintelligence in Afghanistan: Preliminary credibility assessment screening system". Advances in Military Technology 15 1 (2020): 43-53. http://www.scopus.com/inward/record.url?eid=2-s2.0-85090711825&partnerID=MN8TOARS.
    10.3849/aimt.01343
  54. Reis, João. "Gender Inequalities in the Military Service: A Systematic Literature Review". Sexuality & Culture (2019): http://dx.doi.org/10.1007/s12119-019-09662-y.
    10.1007/s12119-019-09662-y
  55. Marlene Amorim; Yuval Cohen; João Reis; Mário Rodrigues. "Exploring Opportunities for Artificial Emotional Intelligence in Service Production Systems". IFAC-PapersOnLine 52 13 (2019): 1145-1149. https://doi.org/10.1016%2Fj.ifacol.2019.11.350.
    10.1016/j.ifacol.2019.11.350
  56. Joao Reis. "Implementing electric vehicles in public services: a case study research". International Journal of Electric and Hybrid Vehicles 11 3 (2019): 205-205. https://doi.org/10.1504%2Fijehv.2019.101297.
    10.1504/ijehv.2019.101297
  57. João Reis; Vasco Ribeiro Santos; Marlene Amorim; Nuno Melão. "Addressing Service Failure and Recovery in Digital Service Systems: Opportunities and Challenges". Journal of Reviews on Global Economics 8 (2019): 1654-1661. https://doi.org/10.6000%2F1929-7092.2019.08.149.
    10.6000/1929-7092.2019.08.149
  58. João Reis; Marlene Amorim; Nuno Melão; Reis, J.; Amorim, M.; Melão, N.. "Service failure and recovery in technology-based business networks". International Journal of Quality and Service Sciences (2018): https://doi.org/10.1108%2Fijqss-10-2017-0094.
    10.1108/ijqss-10-2017-0094
  59. João Reis; Marlene Amorim; Nuno Melão. "Multichannel service failure and recovery in a O2O era: A qualitative multi-method research in the banking services industry". International Journal of Production Economics (2018): https://doi.org/10.1016%2Fj.ijpe.2018.07.001.
    10.1016/j.ijpe.2018.07.001
  60. João Carlos Gonçalves dos Reis. "Omni-channel Service Architectures in a Technology-based Business Network: An Empirical Insight". (2018): https://publons.com/publon/17534464/.
    10.1007/978-3-030-00713-3_3
  61. Reis, Joao; Amorim, Marlene; Melao, Nuno. "Omni-channel Service Operations: Building Technology-based Business Networks". IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI) (2017): https://publons.com/publon/1707121/.
    10.1109/SOLI.2017.8120977
  62. João Carlos Gonçalves dos Reis. "Desenho e controlo de serviços multicanal: Um estudo de caso de um banco português". Revista Portuguesa E Brasileira de Gestão (2012): https://publons.com/publon/1707120/.

Other

Other output
  1. Impacts of COVID-19 in Retail: A Case Study Research. 2021. Marisa Lopes; Joao Reis. https://doi.org/10.23919%2Fcisti52073.2021.9476594.
    10.23919/cisti52073.2021.9476594
  2. Technological Evolution in Grocery Retail: A Systematic Literature Review. 2021. Roberto Rivera; Marlene Amorim; Joao Reis. https://doi.org/10.23919%2Fcisti52073.2021.9476598.
    10.23919/cisti52073.2021.9476598
  3. The Influence of COVID-19 in Retail: A Systematic Literature Review. 2021. Marisa Lopes; João Reis. https://doi.org/10.1007%2F978-3-030-72651-5_17.
    10.1007/978-3-030-72651-5_17
  4. Robotic Services in Smart Cities: An Exploratory Literature Review. 2020. Roberto Rivera; Marlene Amorim; Joao Reis. https://doi.org/10.23919%2Fcisti49556.2020.9141099.
    10.23919/cisti49556.2020.9141099
  5. Using Social Networks in Personnel Selection: A Survey of Human Resource Professionals. 2020. Nuno Melao; Joao Reis. https://doi.org/10.23919%2Fcisti49556.2020.9140854.
    10.23919/cisti49556.2020.9140854
  6. Military Training Mission in Iraq: An Exploratory Case Study Research. 2020. João Reis; Bruno Reis; Marta Nowakowska; Aneta Kazanecka. https://doi.org/10.1007%2F978-981-15-4875-8_25.
    10.1007/978-981-15-4875-8_25
  7. Empirical Analysis of Call Center Load & Service Level for Shift Planning. 2020. Yuval Cohen; Joao Reis; Marlene Amorim. https://doi.org/10.1007%2F978-3-030-38724-2_6.
    10.1007/978-3-030-38724-2_6
  8. Artificial Intelligence Theory in Service Management. 2020. João Reis; Paula Espírito Santo; Nuno Melão. https://doi.org/10.1007%2F978-3-030-38724-2_10.
    10.1007/978-3-030-38724-2_10
  9. Impacts of Artificial Intelligence on Public Administration: A Systematic Literature Review. 2019. Joao Reis; Paula Espirito Santo; Nuno Melao. https://doi.org/10.23919%2Fcisti.2019.8760893.
    10.23919/cisti.2019.8760893
  10. The Obstacles Women Face in Gaining Access to Special Operations Forces. 2019. João Reis; Rafael Gonçalves; Sofia Menezes; Manuela Kaczynska. https://doi.org/10.1007%2F978-981-13-9155-2_23.
    10.1007/978-981-13-9155-2_23
  11. The Portuguese Special Operations Forces as Instrument of Foreign Policy: The Case Study of Afghanistan. 2019. João Reis; Sofia Menezes. https://doi.org/10.1007%2F978-981-13-9155-2_20.
    10.1007/978-981-13-9155-2_20
  12. Digital Transformation: A Literature Review and Guidelines for Future Research. 2018. João Reis; Marlene Amorim; Nuno Melão; Patrícia Matos. https://doi.org/10.1007%2F978-3-319-77703-0_41.
    10.1007/978-3-319-77703-0_41
Distinctions

Award

2022 Investigação em Ciências Militares
Instituto Universitário Militar, Portugal
2021 Investigação em Ciências Militares
Instituto Universitário Militar, Portugal