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Sandra Neves, Research Fellow at the Laboratório de Investigação em Design e Artes (LiDA) at the Escola Superior de Artes e Design (ESAD.CR) of the Politécnico de Leiria, holds a Phd in Design healthcare-related research by the Glasgow School of Art. Over the last thirteen years, Sandra has been focused on developing and delivering design healthcare-related research to contribute to new forms of good care and living well. She has worked in demanding and challenging healthcare contexts, which include emergency department, stroke rehabilitation, end-of-life care in dementia and mental health, with NHS organisations in UK, Portugal and large charities in Scotland, managing multiple stakeholders. Using a participatory co-design process, she engaged patients and people who are living with a chronic condition in designing, she illustrated complex issues and identified opportunities to support change and promotes people's wellbeing in the future.
Identification

Personal identification

Full name
Sandra Neves

Citation names

  • Neves, S
  • Neves, Sandra

Author identifiers

Ciência ID
5B11-280A-E9BD
ORCID iD
0000-0002-1679-6002

Email addresses

  • sandra.neves@ipleiria.pt (Professional)
  • snevesp@gmail.com (Personal)

Websites

Knowledge fields

  • Humanities - Other Humanities

Languages

Language Speaking Reading Writing Listening Peer-review
English Advanced (C1) Advanced (C1) Advanced (C1) Advanced (C1)
Portuguese Advanced (C1) Advanced (C1) Advanced (C1) Advanced (C1)
Education
Degree Classification
2016/09/01 - 2017/05/30
Attended
Postgraduate Certificate in Learning and Teaching (Creative Practices)(PG Cert L&T) (Postgraduate Certificate)
The Glasgow School of Art, United Kingdom
Associated Fellow of the Higher Education, UK
2015
Concluded
Design (Doutoramento)
The Glasgow School of Art, United Kingdom
"Enhancing the post-stroke patient experience at mealtime through participatory design: Eliciting, connecting and supporting multi-voicedness" (THESIS/DISSERTATION)
Passed viva examination unconditionally
2008
Concluded
Especialização em Design para a Diversidade (Pós-Graduação)
Universidade de Lisboa Instituto Superior Técnico, Portugal
"Gostar de Comer: conjunto de estratégias para preparar e apresentar pratos da cozinha tradicional portuguesa" (THESIS/DISSERTATION)
16
2005
Concluded
Design do Equipamento e do Espaço (Licenciatura)
Universidade Lusófona de Humanidades e Tecnologias, Portugal
"N/A" (THESIS/DISSERTATION)
16
Affiliation

Science

Category
Host institution
Employer
2019/09/01 - Current Auxiliary Researcher (Research) Instituto Politécnico de Leiria Escola Superior de Artes e Design das Caldas da Rainha, Portugal
Laboratório de Investigação em Design e Artes, Portugal
2017/07/26 - 2018/02/28 Visiting Researcher (Research) The Glasgow School of Art, United Kingdom
2015/10/01 - 2017/07/21 Auxiliary Researcher (Research) The Glasgow School of Art, United Kingdom

Teaching in Higher Education

Category
Host institution
Employer
2021/03/05 - Current Invited Adjunct Teacher (Polytechnic Teacher) Instituto Politécnico de Leiria Escola Superior de Artes e Design das Caldas da Rainha, Portugal

Positions / Appointments

Category
Host institution
Employer
2020/01/01 - Current Vice-Director Instituto Politécnico de Leiria Escola Superior de Artes e Design das Caldas da Rainha, Portugal
Laboratório de Investigação em Design e Artes, Portugal

Others

Category
Host institution
Employer
2010/04/13 - 2015/06/19 PhD Student The Glasgow School of Art, United Kingdom
2006/06/01 - 2009/07/31 Product Designer Importuz Lda; Ceramirupe Lda; Modo design Lda, Portugal
Projects

Grant

Designation Funders
2015/10/01 - 2017/06/20 SEED - Supporting Excellence in End of life care in Dementia
Research Fellow
Glasgow School of Art Library, United Kingdom
National Institute for Health Research
Concluded
2010/04 - 2014/03 Enhancing the post-stroke patient experience at mealtime through participatory design: Eliciting, connecting and supporting multivoicedness.
PhD Student Fellow
The Glasgow School of Art, United Kingdom
Fundação para a Ciência e a Tecnologia
Concluded

Contract

Designation Funders
2023/01/01 - 2025/12/31 Inov.AM - Additive Manufacturing
Researcher
Instituto Politécnico de Leiria Escola Superior de Artes e Design das Caldas da Rainha, Portugal

Laboratório de Investigação em Design e Artes, Portugal

Amberfragment Lda, Portugal

Dream for it Lda, Portugal

PTScience Lda, Portugal

Gameiros, Portugal
Agência para a Competitividade e Inovação IP
Ongoing
2020/12/01 - 2023/06/30 SafeTrack - Miniaturized wireless devices for continuous monitoring of patients in emergency settings
Researcher
Laboratório de Investigação em Design e Artes, Portugal

Instituto Politécnico de Leiria, Portugal

Instituto Politécnico de Leiria Escola Superior de Artes e Design das Caldas da Rainha, Portugal

Center for Innovative Care and Health Technology, Portugal

Instituto Politécnico de Leiria Centro para o Desenvolvimento Rápido e Sustentado de Produto, Portugal

Wiseware, Lda, Portugal

EPJMédica Lda, Portugal

Centro de Investigação do Centro Hospitalar de Leiria (CI-CHL), Portugal

DreamPlas, Lda, Portugal
FEDER -Fundo Europeu de Desenvolvimento Regional

Agência Nacional de Inovação SA
Concluded

Other

Designation Funders
2022/10/01 - Current Designing to ensure good communication in hospital
Principal investigator
Laboratório de Investigação em Design e Artes, Portugal

Instituto Politécnico de Leiria, Portugal
Laboratório de Investigação em Design e Artes
Ongoing
Outputs

Publications

Book chapter
  1. S. Neves; A. Macdonald; M. Poole; K. Harrison Dening. "Participatory Co-design: Approaches to Enable People Living with Challenging Health Conditions to Participate in Design Research". 193-216. Springer International Publishing, 2021.
    Published • 10.1007/978-3-030-75867-7_13
Conference abstract
  1. Oliveira, Vera Santos; Neves, Sandra; Maria Pedro Guarino. "Co-designing: um serviço de monitorização contínua para o Serviço de Urgência Hospitalar". Paper presented in ehSemi 2022: 2º Seminário de Estudantes em Tecnologias Digitais e Saúde/Bem-Estar, 2022.
    Published
  2. Tânia Alves; Neves, Sandra. "Design para a reformulação de políticas da saúde". Paper presented in ehSemi 2022: 2º Seminário de Estudantes em Tecnologias Digitais e Saúde/Bem-Estar, 2022.
    Published
  3. Macdonald, A S; Neves, S (5B11-280A-E9BD); Bamford, C; McLellan, E; Poole, M; Robinson, L. "Co-developing end-of-life resources: an equal and reciprocal relationship". Paper presented in 27th Alzheimer Europe Conference “Care today, cure tomorrow”, 2017.
    Published
  4. Macdonald, A S; Neves, S (5B11-280A-E9BD). "Co-designing Tools for End of Life Care for People with Dementia". Paper presented in University of Glasgow End of Life Studies, Glasgow, 2017.
    Published
Conference paper
  1. Cordeiro-Santos, Sónia; Maria Pedro Guarino; Neves, Sandra; Nuno Vieira Lopes. "Review of Wearable Sensor Patches for Patient Monitoring’". Paper presented in EAI International Conference GOODTECHS, Leiria, 2023.
    Published
  2. Neves S; Oliveira V; Guarino M. "Using co-design methods to develop a patient monitoring system in hospital emergency care to support patient safety". Paper presented in the 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022), New York, 2022.
    Published • http://doi.org/10.54941/ahfe1001405
  3. Alves, Tânia; Neves, Sandra. "Participatory Design as an Approach for Public Engagement in Health Policy-Making in Portugal". Paper presented in the 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022), New York, 2022.
    Published • http://doi.org/10.54941/ahfe1001411
  4. Neves, S; Macdonald, A; McLellan, E; Poole, M; Harrison-Dening, K; Tucker, S; Bamford, C; Robinson, L. "Co-designing a Care Plan Guide App to Support Early Conversations About End-of-Life Care in Dementia". Paper presented in DIGICOM - 4th International Conference on Design and Digital Communication, 2020.
    Published • 10.1007/978-3-030-61671-7_31
Conference poster
  1. Neves, S (5B11-280A-E9BD); Macdonald, A S; Hush, G. "Enjoy your meal: design tools and strategies for the patient mealtime experience". Paper presented in PhD Design Conference 2013, 2013.
  2. Neves, S (5B11-280A-E9BD); Macdonald, A S. "Enjoy your meal: design tools and strategies for stroke patients". Paper presented in PhD Design Conference 2011, 2011.
Journal article
  1. Macdonald, Alastair; Neves, Sandra; McLellan, Emma; Poole, Marie. "Co-designing new resources to support better quality end of life care with people with dementia and family carers". (2018): http://hdl.handle.net/10400.8/4860.
Report
  1. Robinson, L; Poole, M; McLellan, E; Lee, R; Amador, S; Bhattarai, N; Bryant, A; et al. 2020. Supporting good quality, community-based end-of-life care for people living with dementia: the SEED research programme including feasibility RCT. https://doi.org/10.3310/pgfar08080.
Thesis / Dissertation
  1. Neves, Sandra. "Enhancing the post-stroke patient experience at mealtime through participatory design: Eliciting, connecting and supporting multi-voicedness". PhD, 2014. http://hdl.handle.net/10400.8/4858.
  2. Neves, Sandra. "Gostar de comer : Conjunto de estratégias para preparar e apresentar pratos da cozinha tradicional portuguesa". PhD, 2008. http://hdl.handle.net/10400.8/4859.
Activities

Oral presentation

Presentation title Event name
Host (Event location)
2023/06/19 Co-design participativo: uma abordagem de investigação para explorar intervenções em saúde. Ciclo de Conferências do Centro de Investigação do CHL
Centro de Investigação do CHL (Leiria, Portugal)
2023/01/27 Co-design participativo: uma abordagem de investigação para explorar intervenções em saúde Seminário
Escola Superior de Saúde do Instituto Politécnico de Leiria (Leiria, Portugal)
2022/07/28 Using co-design methods to develop a patient monitoring system in hospital emergency care to support patient safety 13th AHFE International Conference on Human Dynamics and Design for the Development of Contemporary Societies
AHFE - Applied Human Factors and Ergonomics (New York, United States)
2021/10/04 Using co-design methods to develop a patient monitoring system in hospital emergency care Innovation Conference RUN-EU Innovation Hubs
RUN- Regional University Network, Technological University of the Shannon: Midlands Midwest (Limerick, Ireland)
2020/12/02 Designing healthcare improvements requires active collaboration and participation Seminário
Escola Superior de Artes e Design das Caldas da Rainha (Caldas da Rainha, Portugal)
2020/10/05 Co-designing a care plan guide app to support early conversations about end-of-life care in dementia DIGICOM - 4th International Conference on Design and Digital Communication
Instituto Politécnico do Cávado e do Ave (Barcelos, Portugal)
2020/03/02 Participatory co-design: an approach for healthcare service and experience improvement Seminário
Centro Hospitalar de Leiria (Leiria, Portugal)
2017/10/11 Co-designing resources for End of Life Care for People with Dementia GSA futures symposium: health and wellbeing 2017
The Glasgow school of Art (Glasgow, United Kingdom)
2017/03/18 Co-designing resources for End of Life Care for People with Dementia End-of-life research showcase and networking event
University of Glasgow (Glasgow, United Kingdom)

Supervision

Thesis Title
Role
Degree Subject (Type)
Institution / Organization
2023/09/30 - Current How can design-driven AI and eHealth help patients with irritable bowel syndrome self-managing symptoms.
Supervisor
Design para a Saúde e Bem-Estar (Master)
Instituto Politécnico de Leiria Escola Superior de Artes e Design das Caldas da Rainha, Portugal
2022/09/01 - Current Co-design participativo para explorar a comunicação nos cuidados de saúde de utentes com demência no serviço de ortopedia hospitalar
Supervisor
Design para a Saúde e Bem-Estar (Master)
Instituto Politécnico de Leiria Escola Superior de Artes e Design das Caldas da Rainha, Portugal
2021/09/01 - Current Design participativo como abordagem para o envolvimento dos cidadãos na reformulação de políticas de saúde em Portugal
Supervisor
Design para a Saúde e Bem-Estar (Master)
Instituto Politécnico de Leiria Escola Superior de Artes e Design das Caldas da Rainha, Portugal
2021/09/01 - 2023/06/19 Codesign participativo para melhorar a monitorização de utentes no serviço de urgência hospitalar.
Supervisor
Design para a Saúde e Bem-Estar (Master)
Instituto Politécnico de Leiria Escola Superior de Artes e Design das Caldas da Rainha, Portugal

Event organisation

Event name
Type of event (Role)
Institution / Organization
2023/09/15 - 2023/09/29 Design, Health and Care (2023/09/19 - 2023/09/29)
Exhibition (Other)
Laboratório de Investigação em Design e Artes, Portugal

Center for Innovative Care and Health Technology, Portugal

Centro Hospitalar de Leiria, Portugal

Livraria Arquivo, Portugal
2023/05/30 - 2023/05/30 LiDA Talks #1: Design for a good digital life (2023/05/30 - 2023/05/30)
Other (Other)
Laboratório de Investigação em Design e Artes, Portugal
2017/06/20 - 2017/12/31 GSA Futures Symposium: Health and Well-being. A forum to vocalise and discuss health and wellbeing issues bringing many disciplines and perspectives to explore how we might best frame innovation challenges, and how can creative practices contribute to new forms of care and living well in collaboration in the community. (2017/10/11 - 2017/10/11)
Symposium (Member of the Organising Committee)
The Glasgow School of Art, United Kingdom

Event participation

Activity description
Type of event
Event name
Institution / Organization
2023/05/31 - 2023/05/31 How can design contribute to social connection and better healthcare interventions?
Other
Science Swing
Center for Innovative Care and Health Technology, Portugal
2017/04/01 - 2017/04/01 The Hack Pack Mental Health. A one-day event which aimed to bring together a series of professionals from different disciplines to collectively discuss future possibilities in this context of mental health. Participants were involved in co-design activities to generate and discuss ideas.
Workshop
Hack Pack Mental Health 2017
Nile, service design, United Kingdom
2014/12/04 - 2014/12/04 Research Showcase 2014. PhD poster presentation "Enjoy your meal: design tools and strategies to improve the post-stroke rehabilitation mealtime experience for patients"
Exhibition
Research Showcase 2014
The Glasgow School of Art, United Kingdom
2014/04/12 - 2014/04/12 PhD Colloquium. PhD poster presentation "Enjoy your meal: design tools and strategies to improve the post-stroke rehabilitation mealtime experience for patients"
Exhibition
PhD Colloquium
The Glasgow School of Art, United Kingdom
2011/08/15 - 2011/08/19 This 5-day PhD Summer School brought together researchers from different academic disciplines to examine the organisational dynamics in the process of innovation. PhD students who, as part of their studies, were invited to be involved with one or more organisations, private or public, in processes of innovation of any kind, or in processes of organisational change. The theme "social shaping of innovation" was developed in a collaboration between Spire and corporate R&D in the American company Pitney Bowes.
Other
PhD Summer School in Social Shaping of Innovation
Syddansk Universitet, Denmark
2011/04/30 - 2011/05/14 Research Art Show. PhD poster presentation "Enjoy your meal: design tools and strategies for stroke patients"
Exhibition
Research Art Show "Bealtainne"
Glue Factory - Independent Art and Events Space, United Kingdom

Association member

Society Organization name Role
2018/03/12 - Current Higher Education Academy UK Professional Standards Framework for teaching and learning support in higher education

Consulting

Activity description Institution / Organization
2023/03/07 - Current Member of the Advisory Board of the Centro de Investigação do Centro Hospitalar de Leiria. Centro de Investigação do Centro Hospitalar de Leiria (CI-CHL), Portugal
2018/10/01 - 2019/03/31 Review of Older People’s services in Scotland. Assisted in the development of a process of active participation and facilitation with key stakeholders to obtain an understanding of users' needs and to enable insights to emerge with a view to highlighting gaps in existing knowledge and informing possible future options and directions for service provision. Contributed to the dissemination of the project outcomes and final report. Renfrewshire Health and Social Care Partnership, United Kingdom

Journey Associates, United Kingdom
2017/06/01 - 2017/08/31 A Shared-decision tool for Patients scheduled for bladder surgery. Advised and guided in the development of a Shared-decision tool for Patients scheduled for bladder surgery; Assisted in the development and the refinement of the tool prototype to obtain the best possible tool for implementation in clinical practice across the UK NHS Ayrshire and Arran, United Kingdom

Course / Discipline taught

Academic session Degree Subject (Type) Institution / Organization
2021/02/01 - Current Design research methods Design para a Saúde e Bem-Estar (Mestrado integrado) Instituto Politécnico de Leiria Escola Superior de Artes e Design das Caldas da Rainha, Portugal

Evaluation committee

Activity description
Role
Institution / Organization Funding entity
2023/10/18 - 2023/10/26 Prémios I&D+i do Politécnico de Leiria 2022
Evaluator
Instituto Politécnico de Leiria, Portugal

Mentoring / Tutoring

Topic Student name
2019/11/28 - 2019/11/28 Healthy Lungs for Life. Several groups of students
2018/05/01 - 2018/10/31 Positive Mental Health - Creative Steps Programme. Outpatients - Community

Other jury / evaluation

Activity description Institution / Organization
2018/01/01 - 2018/06/25 Evaluation of students applications for Master of Design Innovation (MDES) in Service Design and Master of Design Innovation (MDES) in Interaction Design at Innovation School The Glasgow School of Art, United Kingdom
Distinctions

Award

2014 Winner of the PhD poster prize, Research Showcase 2014
The Glasgow School of Art, United Kingdom

Other distinction

2011 Award for PhD poster, PhD in Progress Presentation
The Glasgow School of Art, United Kingdom
2005 Honourable Mention, Roca International Design contest
Roca, Spain