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Identification

Personal identification

Full name
Irene Consiglio

Citation names

  • Consiglio, Irene

Author identifiers

Ciência ID
951E-12C7-4929
Education
Degree Classification
2016
Concluded
PhD (Doctor of Philosophy)
Major in Marketing
Erasmus Universiteit Rotterdam, Netherlands
2011
Concluded
Visiting PhD student (Doctor of Philosophy)
Harvard Business School, United States
2008
Concluded
Marketing (Master)
Erasmus Universiteit Rotterdam, Netherlands
2005
Concluded
Economics and Management of Arts and Culture (Bachelor)
Università Bocconi, Italy
Affiliation

Others

Category
Host institution
Employer
2022 - Current Associate Professor of Marketing Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
2019 - Current NOVA Behavioral Lab Faculty Director Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
2015 - 2022 Assistant Professor of Marketing Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
2018/06/15 - 2018/12/31 Visiting Professor Massachusetts Institute of Technology, United States
2010 - 2011 Subject Pool Manager, Rotterdam School of Management Erasmus Universiteit Rotterdam, Netherlands
Projects

Grant

Designation Funders
2020/07/01 - 2021/01/01 REDUCING BIASED INFORMATION PROCESSING TO INCREASE COMPLIANCE WITH SNS’S RECOMMENDED MEASURES FOR COVID-19 PREVENTION
Research4Covid
Principal investigator
Concluded
Outputs

Publications

Book chapter
  1. Consiglio, Irene. "Evaluative Conditioning and its marketing implications". In Comportamento do Consumidor, edited by Martinez, L.F. Lisbon: Edições Sílabo, 2021.
Conference paper
  1. Consiglio, Irene; van Osselaer, Stijn M J. "The devil you know: Service failures, self-esteem, and behavioral loyalty". 2016.
    Published
Journal article
  1. Consiglio, Irene; Stijn M.J. van Osselaer. "The Effects of Consumption on Self-Esteem". Current Opinion in Psychology (2022):
    Accepted
  2. Consiglio, Irene; van Osselaer, Stijn M J. "The Devil You Know: Self-Esteem and Switching Responses to Poor Service". Journal of Consumer Research 46 3 (2019): 590-605. http://dx.doi.org/10.1093/jcr/ucz001.
    10.1093/jcr/ucz001
  3. Consiglio, Irene; de Angelis, Matteo; Costabile, Michele. "The Effect of Social Density on Word of Mouth". Journal of Consumer Research (2018): http://dx.doi.org/10.1093/jcr/ucy009.
    10.1093/jcr/ucy009
  4. Consiglio, Irene; Kupor, Daniella M.; Gino, Francesca; Norton, Michael I.. "Brand (in)fidelity: When Flirting with the Competition Strengthens Brand Relationships". Journal of Consumer Psychology 28 1 (2017): 5-22. http://dx.doi.org/10.1002/jcpy.1011.
    10.1002/jcpy.1011
Magazine article
  1. Consiglio, Irene; Daniella M. Kupor; Francesca Gino; Michael I. Norton. "Flirting with other brands makes you more devoted to your favorite companies", The Consumerist, 2014, http://consumerist.com/2014/02/05/study-flirting-with-other-brands-makes-you-more-devoted-to-your-favorite-companies/.
  2. Consiglio, Irene; Daniella Kupor; Francesca Gino; Michael I. Norton. "When flirting increases loyalty", Scientific American, 2014, http://www.scientificamerican.com/article/when-flirting-increases-loyalty/.
  3. Consiglio, Irene; Daniella Kupor; Francesca Gino; Michael I. Norton. "When flirting makes you more loyal", [Radio broadcast episode]. In Kai Ryssdal (ed.), Marketplace. Washington DC: National Public Radio., 2014
Newspaper article
  1. Maria João Lima. "E se o criativo não gostar da marca cliente?", Marketeer, 2021
  2. Consiglio, Irene. "Uma marca com propósito antes de mais precisa de ser "humana."", Marketeer, 2021
  3. Consiglio, Irene. "Tendência para confirmar crenças pré-estabelecidas persiste mesmo sabendo que informação é enviesada", Polígrafo, 2021
  4. Consiglio, Irene. "Mesmo quando sabem que estão a aceder a informação enviesada, as pessoas não mudam o que escolhem ler", Público, 2021
Activities

Oral presentation

Presentation title Event name
Host (Event location)
2022/06 Creatives' Brand Attitudes Affect the Type of Ads They Produce HEC Paris
2022/05 Creatives' Brand Attitudes Affect the Type of Ads They Produce EMAC online seminars series
2022/05 Creatives' brand attitudes affect forecasting accuracy EMAC Annual Conference
2021/10/30 Creatives' Brand Attitudes Affect the Type of Ads They Produce Association for Consumer Research Conference. Seattle (online)
2021 Debiasing Training and Compliance with Covid-19 Prevention Measures International Seminar Social Vulnerabilities and Health
2021 When and Why Physical Strength Increases or Decreases Persuadability Universidade Católica Portuguesa (planned)
2020/10 When and Why Physical Strength Increases or Decreases Persuadability Association for Consumer Research
2020/10 Creatives' brand attitudes affect forecasting accuracy Association for Consumer Research. Paris (online).
2020/06 Dumb muscle: When and why physical strength increases persuadability ESADE Research Seminar Series
(Barcelona, Spain)
2020/06 When and Why Physical Strength Increases or Decreases Persuadability ESADE
2020/04 Dumb muscle: When and why physical strength increases persuadability Católica-Lisbon Research Seminar Series
(Lisbon, Portugal)
2020/03 Creatives' brand attitudes affect forecasting accuracy Society for the NeuroScience of Creativity. Online.
2019/07 Creatives' Brand Attitudes Affect the Type of Ads They Produce Ciência 2019 - Encontro com a Ciência e Tecnologia
2019/02 Dumb muscle: When and why physical strength increases persuadability Society for Consumer Psychology Conference
Society for Consumer Psychology (Savannah, United States)
2018/12 Dumb muscle: When and why physical strength increases persuadability MIT Sloan B-lab, Cambridge
(Boston, United States)
2018/12 Creatives' Brand Attitudes Affect the Type of Ads They Produce Mediterranean Consumer Research Symposium. Barcelona.
2018/11 Dumb muscle: When and why physical strength increases persuadability Boston Judgment and Decision Making Day
(Boston, MA, United States)
2018/11 Dumb muscle: When and why physical strength increases persuadability MIT Sloan, International Faculty Fellows meeting
(Boston, United States)
2018/09 Dumb muscle: When and why physical strength increases persuadability Harvard Business School B-lab
(Cambridge, United States)
2018/05 Dumb muscle: When and why physical strength increases persuadability European Marketing Academy Conference
(Glasgow, United Kingdom)
2018/05 Marketing principles to hack the planet ISCTE – University Institute of Lisbon
(Lisbon, Portugal)
2017/11 The effect of environmental crowdedness on information sharing Instituto Superior de Psicologia Aplicada
(Lisbon, Portugal)
2017/05 The effect of crowdedness on information sharing European Marketing Academy Conference
(Groningen, Netherlands)
2016/11 Dumb muscle: When and why physical strength increases persuadability NOVA SBE, Research Management topics, senior series
(Lisbon, Portugal)
2016/10 The effect of crowdedness on information sharing Beliefs and Decisions
(Lisbon, Portugal)
2016/02 The effect of crowdedness on information sharing Society for Consumer Psychology Conference
(St. Petersburg, United States)
2015/11 The effect of crowdedness on information sharing Mediterranean Consumer Research Symposium
(Madrid, Spain)
2015/11 The effect of environmental crowdedness on information sharing NOVA SBE, Research Management topics, senior series
(Lisbon, Portugal)
2015/10 The effect of crowdedness on information sharing Association for Consumer Research Conference
(New Orleans, United States)
2015/10 The devil you know: Service failures, self-esteem, and behavioral loyalty Association for Consumer Research Conference
(New Orleans, United States)
2015/07 The devil you know: Service failures, self-esteem, and behavioral loyalty Academy of Marketing Science World Congress
(Bari, Italy)
2015/06 The effect of crowdedness on information sharing Società Italiana Marketing Doctoral & Research Colloquium
(Urbino, Italy)
2015/05 The devil you know: Service failures, self-esteem, and behavioral loyalty European Marketing Academy Conference
(Leuven, Belgium)
2015/02 Brand (In)fidelity: When flirting with the competition strengthens brand relationships Society for Consumer Psychology Conference
(Phoenix, United States)
2014/12 The devil you know: Service failures, self-esteem, and behavioral loyalty Pompeu Fabra University
(Barcelona, Spain)
2014/12 The devil you know: Service failures, self-esteem, and behavioral loyalty Disney Research
(Pittsburgh, United States)
2014/11 The devil you know: Service failures, self-esteem, and behavioral loyalty Grenoble School of Management
(Grenoble , France)
2014/11 The devil you know: Service failures, self-esteem, and behavioral loyalty NOVA School of Business and Economics
(Lisbon, Portugal)
2014/10 The devil you know: Service failures, self-esteem, and behavioral loyalty Groningen University
(Groningen , Netherlands)
2014/05 Brand (In)fidelity: When flirting with the competition strengthens brand relationships Brand and Brand Relationships
(Boston, United States)
2013/10 Brand (In)fidelity: When flirting with the competition strengthens brand relationships Association for Consumer Research Conference
(Chicago, United States)
2013/06 Abused and faithful: Customer entrapment in a marketing relationship. European Marketing Academy Doctoral Colloquium
(Istanbul, Turkey)
2009/01 Marketing in the Cultural Sector: Perceptions of Marketers and Cultural Operators Marketing Culturale
(Palermo, Italy)

Supervision

Thesis Title
Role
Degree Subject (Type)
Institution / Organization
2023/10/01 - Current Cognitive Biases in the context of organizations: Are new trends in organizations increasing cognitive biases?
Supervisor of LEONOR REIS DO REGO GUEDES LEÃO
2019 - Current Brand controversy: Powerlessness and the allure of controversial brands
Supervisor
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
2018 - Current Made-To-Order Celebrities: Authenticity and Production Processes in Music Idols
Co-supervisor
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
2017 - 2021 Advertising from creation to dissemination
Co-supervisor of Cátia C. Álves

Event organisation

Event name
Type of event (Role)
Institution / Organization
2021 - Current Program Committee member, "Marketing with Purpose Symposium," Nova School of Business and Economics (2021/03/15)
2019 - Current Research Seminars Coordinator, NOVA School of Business and Economics (2019)
Seminar
2016 - Current Mediterranean Consumer Research Symposium (2016)
Symposium
2020 - 2021 Mediterranean Consumer Research Symposium (2020 - 2021)
2017 - 2018 Instructor, Marketing Management, "Living the future @ NOVA SBE" Easter and Summer program 2017, 2018 (2017)
2016 - 2016 Beliefs and Decisions (Management and Economics/Neuroscience experimental research workshop), 2016; NOVA SBE coordinator. (Co-organizers: Alexander Coutts and Alexandra Veiga, NOVA School of Business and Economics) (2016)
2016 - 2016 Mediterranean Consumer Research Symposium, 2016. (Co-organizers: Daniel Fernandes, Cátolica-Lisbon, and Antonios Stamatogiannakis, IE Business School) (2016)

Event participation

Activity description
Type of event
Event name
Institution / Organization
2020 - 2020 Workshop on best teaching practices. My contribution was about our successful blended format (online + in-class learning) for the core marketing course, co-taught with Natalie Truong Faust. Teaching quality at Nova, 2020.
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
2017 - 2018 Instructor, Marketing Management, "Futuros Lideres" Easter and Summer program 2017, 2018

Ad Hoc journal article review

Journal title (ISSN) Publisher
2018 - Current Journal of Consumer Research
2018 - Current Journal of Consumer Psychology

Association member

Society Organization name Role
2013 - Current Association for Consumer Research
2013 - Current European Marketing Academy
2013 - Current Society for Consumer Psychology
2013 - Current Society for Judgment and Decision Making
2013 - Current Società Italiana Marketing

Committee member

Activity description
Role
Institution / Organization
2016 - 2016 Phd Defense Committee - Sara F. Jahanmir (MIT Research Affiliate)

Conference scientific committee

Conference name Conference host
2020 - Current Association for Consumer Research Conference 2020
2015 - Current Mediterranean Consumer Research Symposium
2013 - Current Association for Consumer Research Conference
2013 - Current Society for Consumer Psychology Winter Conference
2013 - Current AMS World Marketing Congress (Consumer Behavior Track)
2013 - Current European Marketing Academy Conference
2020 - 2021 Association for Consumer Research conference

Consulting

Activity description Institution / Organization
2019 - Current Pro-bono consultant for associations with a social mission in their local community - LiscaBianca and SguardiUrbani. Assistance with marketing plan proposal for funding application. Secured funding for a project to support traditional wood carvers in Palermo, Sicily
2019 - Current Pro-bono consultant for associations with a social mission in their local community - Unigens. Dissemination of research-based fraud prevention information among potentially vulnerable categories in Italy (immigrants, elderly)
2023/09/01 - 2024/10/31 PI for "Understanding Public Perspectives on COVID-19, Child Protection, and Nutrition in South Sudan" with UNICEF. Series of behavioural and social research studies throughout South Sudan. The focus of the studies will be to understand the knowledge, attitudes, perceptions of the public, as well as the social norms governing communities’ practices in terms of COVID-19, MNCH, hygiene and sanitation practices, Education and Learning, Child protection and Nutrition.
2023/09/01 - 2024/10/31 PI for "Barriers and Drivers Impacting Immunization Coverage and Uptake or Children in Kyrgyzstan" with UNICEF. Series of behavioural and social research studies in Kyrgyzstan aimed at improving vaccination uptake. The research will use a mixed methodology including key informant interviews, focus group discussions, observations and experiments.

Course / Discipline taught

Academic session Degree Subject (Type) Institution / Organization
2016/01 - Current Instructor, L'Oréal Brandstorm Challenge (Master level) Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
2015/01 - Current Instructor, Marketing Management (Master level) Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
2019/06 - 2022/06 Instructor, Experimental methods workshop (PhD level) Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
2019/02 - 2022/02 Instructor, Smart Data-Driven Marketing (Executive Education) Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
2016/02 - 2022/02 Instructor, Hot-topics in exemplary research (PhD level) Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
2017/01 - 2022 Coordinator, Hot-topics in exemplary research (PhD level) Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
2019/01 - 2019/01 Instructor, Exemplary research - Writing and responding to reviews (PhD level) Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
2018/02 - 2018/02 Instructor, Brand Management (Executive Education) Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
2014/02 - 2014/06 Instructor, Thesis Clinic (Master level) Erasmus Universiteit Rotterdam, Netherlands
2014/02 - 2014/06 Instructor, Master Thesis (Master level) Erasmus Universiteit Rotterdam, Netherlands
2013 - 2014 Instructor, Supervisor of Bachelor Internships in Marketing (Bachelor level) Erasmus Universiteit Rotterdam, Netherlands
2012/01 - 2012/06 Instructor, Bachelor Thesis (Bachelor level) Erasmus Universiteit Rotterdam, Netherlands
2007/08 - 2007/12 Teaching Assistant, Marketing Strategy (Master level) Erasmus Universiteit Rotterdam, Netherlands

Journal scientific committee

Journal title (ISSN) Publisher
2020 - Current Journal of Consumer Research (1537-5277) Oxford University Press
2020 - Current Journal of Consumer Psychology (1532-7663) Wiley (John Wiley & Sons)

Other jury / evaluation

Activity description Institution / Organization
2019 - Current Jury member, Building Global Innovators, startup pitch stage, ISCTE - IUL, Lisbon
2018 - Current Jury member, Hack the Planet 2018-, ISCTE - IUL, Lisbon
2016 - Current NOVA Internal jury member, case selection for FAE case competition, since 2016
2015 - 2015 Discussant, Società Italiana Marketing Doctoral & Research Colloquium. Urbino, Italy, Giugno
Distinctions

Award

2022 European Marketing Academy (EMAC), Vice-President Global Relations Nominee
2017 European Marketing Academy Vice-President Conferences Nominee
2015 Economics and Management of Arts and Culture valedictorian, Bocconi University, Milano
2014 Erasmus Research Institute of Management Travel Grant for visit to Cornell University
2014 Erasmus Research Institute of Management Travel Grant for visit to Harvard Business School
2011 Erasmus University Rotterdam TrustFonds Research Visit Grant
2011 Erasmus University Rotterdam TrustFonds Research Visit Grant
2011 Erasmus Research Institute of Management Travel Grant for visit to Harvard Business School
2010 European Institute for Advances in Studies in Management scholarship
2010 Erasmus Ph.D. Association (EPAR) Ph.D. student of the year award nominee

Other distinction

2020 Fundação para a Ciência e a Tecnologia, Research4Covid19 special research grant
2016 Association of Consumer Research grant for organizing the Mediterranean Consumer Research Symposium. With Daniel Fernandes and Antonios Stamatogiannakis