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Nelson deMatos holds a PhD in Tourism (2015) and subsequently completed another PhD in Marketing and Strategy (2022). Currently holding the position of Assistant Professor at the Faculty of Economics (FEUAlg), University of Algarve. He is also an integrated member of the Center for Research in Tourism, Sustainability, and Wellbeing (CinTurs) working in the Tourism and Hospitality Management research area. Presently, he occupies several management roles at the Faculty of Economics, such as, Director of the International Master in Management, while being a member of the board of directors for the Masters in Marketing Management; Management of Tourist Organizations; and Management, Entrepreneurship, and Innovation. Until recently, he held the position of Deputy Director of the 1st cycle course in Tourism at the School of Management, Hospitality, and Tourism, from the University of Algarve. He has accumulated 20 years of combined academic and professional experience in the Tourism, Hospitality, and Marketing fields. Throughout his career, he has published 33 articles, 20 book chapters, and authored 5 books (of which 3 as co-editor). He supervised more than 13 PhD students (including international research stays and national candidates) and is currently supervising 6 others. Regarding master's research projects (dissertation, project and internship report), he has (co)supervised with success 31 student so far and was also the supervisor of 48 undergraduate internships in the tourism industry. Currently, he is coordinating 11 more master students' research projects. Additionally, he has served as a jury member for the public defense of PhD and Master theses on 61 occasions. Over the past years, he has been actively engaged in consultancy and research projects, 16 in total, funded by the private and public (e.g., Fundação para a Ciência e a Tecnologia - FCT) sector. He received so far two awards: in 2018, he received a merit scholarship from the University of Minho for achieving the highest overall average in the PhD curricular program in Marketing and Strategy. In 2023, he was honored as a co-author of the Best Paper Award at the XXXII Luso-Spanish Scientific Management Conference held in Aveiro. Since 2015, he contributes as a member of the Editorial and Review boards of indexed journals. Knowledge fields: Marketing (Communication mix; Relationship marketing; Consumer behavior; experience marketing; Digital marketing; Strategic marketing; Operational marketing); Tourism (destination image; destination experience, Tourism experience; Tourism services marketing).
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Identification

Personal identification

Full name
Nelson Manuel da Silva de Matos

Citation names

  • Matos, Nelson
  • Nelson deMatos

Author identifiers

Ciência ID
C71C-19F4-A193
ORCID iD
0000-0002-6263-5007
Google Scholar ID
https://scholar.google.com/citations?user=U1sbjI0AAAAJ&hl=pt-PT
Researcher Id
AAP-1198-2020
Scopus Author Id
57195062461

Email addresses

  • nmmatos@ualg.pt (Professional)

Telephones

Telephone
  • 282417641 (Professional)

Addresses

  • Universidade do Algarve, Faculdade de Economia, Edificio 8, Gambelas, Faro, 8005-139 , Faro, Faro, Portugal (Professional)

Websites

Knowledge fields

  • Social Sciences - Economics and Business
  • Social Sciences - Other Social Sciences

Languages

Language Speaking Reading Writing Listening Peer-review
English Advanced (C1) Advanced (C1) Advanced (C1) Advanced (C1) Advanced (C1)
French Intermediate (B1) Intermediate (B1) Intermediate (B1) Intermediate (B1)
Spanish; Castilian Intermediate (B1) Advanced (C1) Intermediate (B1) Advanced (C1) Advanced (C1)
Education
Degree Classification
2016/09/15 - 2022/09/09
Concluded
 Phd in Marketing and Strategy (Doutoramento)
Universidade do Minho Escola de Economia e Gestão, Portugal
 Muito bom por unanimidade (classificação Máxima)
2015/02/23
Concluded
 Phd in Tourism (Doutoramento)
Universidade do Algarve Faculdade de Economia, Portugal
"The impacts of tourism Experiences in the destination image. A marketing perspective." (THESIS/DISSERTATION)
 Very good, with distinction and honors
2004/09/24 - 2007/07/15
Concluded
 MBA in Marketing (Curso de mestrado (conclusão do curso de especialização))
Universidade do Algarve Faculdade de Economia, Portugal
 Good
2002
Concluded
 Tourism - Marketing branch (Licenciatura)
Universidade do Algarve, Portugal
 Aprovado
Affiliation

Science

Category
Host institution 		Employer
2019/01/01 - Current Researcher (Research) Cinturs - Research Centre for Tourism, Sustainability and Well-being, Portugal
Universidade do Algarve - Campus de Gambelas, Portugal
2012 - 2018 Researcher (Research) Universidade do Algarve Centro de Investigação sobre Espaço e Organizações, Portugal

Teaching in Higher Education

Category
Host institution 		Employer
2023/10/12 - Current Assistant Professor (University Teacher) Universidade do Algarve, Portugal
Universidade do Algarve Faculdade de Economia, Portugal
2015/09/16 - 2023/10/11 Invited Adjunct Teacher (Polytechnic Teacher) Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2010/09/18 - 2015 Assistant (Polytechnic Teacher) Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal

Positions / Appointments

Category
Host institution 		Employer
2024/01/26 - Current Director of Master in Management Universidade do Algarve Faculdade de Economia, Portugal
Universidade do Algarve Faculdade de Economia, Portugal
2018/09/15 - Current Member of the Board of directors - Master in Marketing Management Universidade do Algarve Faculdade de Economia, Portugal
Universidade do Algarve Faculdade de Economia, Portugal
2019/09/23 - 2023/09/15 Deputy Director - Undergraduate Tourism course, Faro - ESGHT Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal

Others

Category
Host institution 		Employer
2021/11/05 - Current Citur - Research Center - Collaborating Member Universidade do Algarve, Portugal
CiTur - Centro de Investigação, Inovação e desenvolvimento em Turismo (Algarve), Portugal
Projects

Grant

Designation Funders
2023/09/04 - 2024/09/03 PMEINCoop Project
..
Researcher
Instituto Politécnico de Lisboa
Ongoing
2021/08/01 - 2023/06/30 GUEST-IC - Guest intelligence Chain, For hotels and Resorts. Programa E1 - SI I&DT - Ref. ALG-01-0247-FEDER-047399.
ALG-01-0247-FEDER-047399.
Researcher
Universidade do Algarve, Portugal
Concluded
2019/01/01 - 2021/12/09 Algarve Literary Route Project
..
Researcher
Ministry of Culture and Ministry of State Modernization and Administration.
2016/09/26 - 2017/01/01 MarkTops project
33/SI/2015
Researcher
Universidade do Algarve, Portugal
Cancelled

Contract

Designation Funders
2011/01/01 - Current Centro de Investigação em Turismo, Sustentabilidade e Bem-estar
UIDB/04020/2020
10.54499/UIDB/04020/2020
Universidade Aberta, Portugal

Universidade do Algarve Centro de Investigação em Turismo Sustentabilidade e Bem-Estar, Portugal

Universidade do Algarve, Portugal
Fundação para a Ciência e a Tecnologia
Concluded
2020/01/01 - 2023/12/31 Research Centre for Tourism, Sustainability and Well-being
UIDB/04020/2020
10.54499/UIDB/04020/2020
Researcher
Universidade do Algarve, Portugal
 Fundação para a Ciência e a Tecnologia
Concluded
2019/11/26 - 2023/11/26 Tourism Marketing Plan for Olhão 2020-2025
ESGHT& CMO_PM
Researcher
Escola Superior de Gestão, Hotelaria e Turismo, Portugal
Ongoing
2019/03/01 - 2023/09/30 TurExperience - Tourist experiences' impacts on the destination image: searching for new opportunities to the Algarve.
SAICT-ALG/39588/2018
Universidade do Algarve, Portugal
 Fundação para a Ciência e a Tecnologia
Concluded
2023/07/01 - 2023/09/15 Evaluation of participants' experience at the XXV Hunting, Fishing, Tourism and Nature Fair.
...
Co-Principal Investigator (Co-PI)
Municipality of Albufeira
Concluded
2022/09/05 - 2023/09/04 Big-Tech Consumerism
IDI&CA 2022
Researcher
Instituto Politécnico de Lisboa Escola Superior de Comunicação Social, Portugal
Ongoing
2021/01/01 - 2022/01/31 Monitoring tourism development - County of Olhão
n.d.
Researcher
Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
 Câmara Municipal de Olhão
Ongoing
2018/02/01 - 2022/01/31 finMED Boosting the financing of innovation for green growth sectors through innovative clusters services in the MED area
2868
Researcher
Universidade do Algarve, Portugal
 European Regional Development Fund
Ongoing
2017/05/01 - 2021/04/05 0139 Venus 5_E - Interreg V A Espanha - Portugal (POCTEP) 2014-2020
0139_Venus_5_E
Researcher
Escola Superior de Gestão, Hotelaria e Turismo, Portugal
Concluded
2019/01/01 - 2019/12/31 Centro de Investigação sobre o Espaço e as Organizações (CIEO)
UID/SOC/04020/2019
Universidade Aberta, Portugal

Universidade do Algarve Centro de Investigação em Turismo Sustentabilidade e Bem-Estar, Portugal

Universidade do Algarve, Portugal
Fundação para a Ciência e a Tecnologia
Concluded
2018/03/01 - 2018/06/30 Assessment and identification of regional products from the Algarve with the greatest potential for export to the European market
..
Researcher
2017/02/01 - 2017/07/31 2 Marketing research studies about the Service Quality of EMARP - Domestic vs non-domestic segment.
n.d..
Researcher
Universidade do Algarve, Portugal

Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
Emarp, EM, SA.
Concluded
2014/09/01 - 2015/01/31 Marketing Research study - Traditional retailing in the county of Loulé
-
Researcher
Universidade do Algarve, Portugal

Câmara Municipal de Loulé, Portugal
Câmara Municipal de Loulé
Concluded

Other

Designation Funders
2019/06/01 - 2020/10/31 Profiling the Shellfish Festival visitor - Study
ESGHT&CMO_FestMarisco2019
Researcher
Escola Superior de Gestão, Hotelaria e Turismo, Portugal
Concluded
Outputs

Publications

Book
  1. Guerreiro, M.; Pinto, Patrícia; Matos, Nelson; Perreira, Luís; Sequeira, Bernardete; Ramos, Célia; Wikesjö, Magda; et al. Tourism experiences and experiential image: Algarve, a safe and joyful destination in Europe. Portugal. 2023.
    Published
  2. Nelson deMatos. Viver Olhão: Recursos e Caminhos no Turismo.. Faro, Portugal: Universidade do Algarve. 2019.
    Published
Book chapter
  1. Rashed Isam Ashqar; Célia Ramos; Carlos Sousa; Nelson Matos. "CRM and Smart Technologies in the Hospitality". 2023.
    10.1007/978-981-19-9099-1_9
  2. Célia M. Q. Ramos; Rashed Isam Ashqar; Nelson Matos; Carlos M. R. Sousa. "Capital Indicators for Hotel Customer Experience to Support Strategic Management". 2023.
    10.4018/978-1-6684-6607-0.ch002
  3. Célia Ramos; Rashed Isam Ashqar; Nelson Matos; Carlos Sousa. "How to Use Information from Health and Wellness Tourism Customers to Achieve the Strategy Desired by Hoteliers". 2023.
    10.1007/978-981-99-0337-5_58
  4. Nelson deMatos; Célia M. Q. Ramos. "Smart Cities". In Operational Concepts for an Elusive Framework. 2023.
    10.4018/979-8-3693-0744-1.ch018
  5. Vânia Mendonça; Ana Isabel Renda; Nelson M. Silva de Matos. "Moving Towards Sustainable Cultural Tourism Experiences". In A Participatory Journey – The Stakeholders Perspective, 188-208. {IGI, 2022.
    10.4018/978-1-7998-9217-5.ch009
  6. Nelson deMatos; Duarte, P. A. O. ; Sá, E.. "Flow experience and emotions in tourism". In The customer and tourist experience? Conceptual convergence or divergence, 61-72. Edward Elgar Publishing, 2022.
    10.4337/9781839109393.00011
  7. Nelson deMatos; Mendes, J. C.; Guerreiro, M.. "Experience Marketing Systematic Literature Review: Identifying future avenues". In Marketing, Creativity and Experiential Design, 2-19. Cambridge Scholars Publishing., 2021.
    Published
  8. Cascada, P.; Correia, Marisol M. B.; Nelson deMatos; Sousa, C.; Ramos, C.M.Q.; CASCADA, PEDRO; Correia, Marisol B; et al. "From Digital Marketing to Marketing Automation: Practices and Answers of the Portuguese Hotel Sector". In Marketing, Creativity and Experiential Design, edited by Matos, Nelson; Guerreiro, Manuela; Pinto, Patrícia; Mendes, Júlio da Costa, 2-19. United Kingdom: Cambridge Scholars Publishing., 2021.
    Published
  9. Célia M. Q. Ramos; Nelson Matos; Ramos, Célia M. Q.; Matos, Nelson. "Customer Experience Journey in Social Networks – Analysis of Cohorts’ Behavior". In INCREaSE 2019, 1180-1195. Springer International Publishing, 2020.
    10.1007/978-3-030-30938-1_93
  10. Pedro, Rui Mendonça; Mendes, Julio; Matos, Nelson de; Ascenção, Mário Passos. "A Conceptualization of the Senses, Emotions, and Memories in Memorable Tourism Experiences". In Handbook of Research on Resident and Tourist Perspectives on Travel Destinations, 208-231. IGI Global, 2020.
    Published • 10.4018/978-1-7998-3156-3.ch010
  11. Matos, Nelson de; Mendes, Julio; Guerreiro, Manuela. "Experience Economy Domains in Tourism". In Handbook of Research on Resident and Tourist Perspectives on Travel Destinations, 192-207. IGI Global, 2020.
    Published • 10.4018/978-1-7998-3156-3.ch009
  12. Matos, Nelson; Sánchez Jiménez, Miguel Ángel; Ramos, Celia; Baptista, Nuno; Ferreira, J. J. M.; deMatos, Nelson; Ramos, Célia M. Q.; Ferreira, João José de Matos. "Systematic literature review on global strategy: mapping trends and gaps". In Dynamic Strategic Thinking for Improved Competitiveness and Performance, 243-270. IGI Global, 2020.
    Published • 10.4018/978-1-7998-4552-2.ch010
  13. Guerreiro, Manuela; Matos, Nelson; Lampreia, Fátima. "Overtourism: A Systematic Review of Literature". In Handbook of Research on the Impacts, Challenges, and Policy Responses to Overtourism. 2020.
    Published
  14. Nelson deMatos; Correia, Marisol B.. "Direct Marketing - An Old School Approach". In Comunicación en Mercados Internacionales, edited by Maldonado, C. J.; Sánchez, P. P. I.; Pedrosa, C. H.. Madrid, Spain: Pearson, 2019.
    Published
  15. Renda, A. Isabel; deMatos, Nelson. "Marketing Turístico (Tourism Marketing)". In Manual de Gestão de Marketing - Da teoria à Ação. Faro, Portugal: Sílabas & Desafios, 2017.
    Published
  16. Ramos, Célia M. Q.; Nelson deMatos; Sousa, Carlos M. R.; Correia, Marisol B.; Cascada, Pedro. "Marketing Intelligence and Automation - An Approach Associated with Tourism in Order to Obtain Economic Benefits for a Region". In Universal Access in Human–Computer Interaction. Design and Development Approaches and Methods, 402-411. Springer International Publishing, 2017.
    10.1007/978-3-319-58706-6_32
  17. Renda, Ana Isabel; Nelson deMatos. "Marketing turístico". In Manual de gestão de marketing - da teoria à ação, edited by Ferreira, Paulo Jorge Silveira; AGAPITO, DORA, 213-245. Faro, Portugal: Sílabas & Desafios, 2017.
    Published
  18. Nelson deMatos. "Social Responsability in a Hotel Chain - A partnership "Made in Portugal"". In Comunicación en Mercados Internacionales, 230-232. Madrid, Spain: Pearson, 2016.
    Published
  19. Nelson deMatos; Mendes, Júlio da Costa; Valle, P.. "Sun, beach, food and friendliness: an exploratory study of the Algarve's tourism destination image". In Strategies in Tourism Organizations and Destinations, 115-128. Faro, Portugal: Universidade do Algarve, 2013.
    Published
Conference abstract
  1. Guerreiro, Manuela; Patrícia Pinto; Nelson deMatos; Pereira, Luis Nobre; Sequeira, Bernardete Dias; AGAPITO, DORA; Bagheri, Fatemeh. "Destination experiential image: scale development and validation". Paper presented in 10th Advances in Hospitality and Tourism Marketing and Management (AHTMM) Conference, 2023.
    Published
  2. Guerreiro, Manuela; Pinto, Patrícia; Nelson deMatos; Pereira, Luis Nobre; Sequeira, Bernardete; AGAPITO, DORA. "Destination experiential image. An exploratory contribution towards the development of a reliable and valid measurement scale". Paper presented in International Marketing Trends Conference 2023, Paris, 2023.
    Published
  3. Pedro, Rui Mendonça; Mendes, Júlio; Matos, Nelson; Ascenção, Mário; Pinto, Patrícia. "Mapping the Memorable Tourism Experience through the SEM's Model". Paper presented in t-Forum 2020 ¿ Breaking Old Barriers for a New World: Mobilizing Tourism Intelligence to Survive, Loulé, 2020.
    Accepted
  4. Guerreiro, Manuela; Pinto, Patrícia; Nelson deMatos; Pereira, Luis Nobre; Sequeira, Bernardete; Ramos, Célia; Carvalho, Fatima Lampreia. "Impacto das experiências turísticas na imagem do destino Algarve | Impact of tourist experiences on the image of the Algarve destination". Paper presented in Encontro Ciência 2020, lisboa, 2020.
    Published
  5. Pedro, Rui M.; Mendes, Júlio; Matos, Nelson. "Senses, Emotions and Memories in Tourism Experience: A Review". Paper presented in TURHIST 2019 ¿ III International Conference Tourism & History, Faro, 2019.
    Published
  6. Carvalho, Fatima Lampreia; Guerreiro, Manuela; Nelson deMatos. "The Zoomarine: an approach to theme park brand experience". Paper presented in ICMD 2018 - International Conference on Marketing and Design: intersections and challenges, Faro, 2018.
    Published
  7. A. Beatriz Jesus; Julio Costa Mendes; Guerreiro, Manuela; Nelson deMatos. "Searching for New Products for Slow Tourism in Algarve". Paper presented in 2018 Global Exchange Conference, The Tourism Intelligence Forum (t-Forum), Palma de Maiorca, 2018.
    Published
  8. Marefatnia, Sara; Guerreiro, Manuela; Ferreira, Eugénia Maia; Nelson deMatos. "Conceptualizing Hotel Brand Experience in Hospitality Industry". Paper presented in The t-Forum 2018 Global Conference, Palma de Maiorca, 2018.
    Published
  9. Ramos, C.M.Q.; López-García, J.J.; Ramón-Saura, J.; Matos, Nelson. "On-line Leads generation: What do we still need to know?". Paper presented in VIII Postgraduate Conference, Faro, 2017.
    Published
  10. Matos, Nelson; Correia, Marisol B.; Ramos, C.M.Q.; Sousa, Carlos; Cascada, Pedro. "Marketing Intelligence - A conceptual model for the development of a marketing intelligence platform for tourism organizations". Paper presented in TMS ALGARVE 2016 ¿ Tourism and Management Studies International Conference, Olhão, 2016.
    Published
Conference paper
  1. Fernández-Díaz, Elena; Matos, Nelson; Correia, Marisol B.. "Accessible tourism through digital accessibility: a systematic literature review". 2021.
  2. Bender, Ana; Guerreiro, Manuela; Julio Costa Mendes; Nelson deMatos. "A dimensão sensorial das experiências em contextos patrimoniais". Paper presented in III Conferencia Internacional de Turismo & História ¿ Património da humanidade no espaço Ibero-Americano: Desafios futuros no seu Planeamento e Gestão, 2019.
    Published
  3. Ramos, Célia; Sousa, António Manuel Coelho Oliveira e; Gonçalves, Gabriela; Cardoso, Irene; Calisto, Maria de Lurdes; Matos, Nelson; Nelson deMatos. "Turismo e competitividade dos destinos turísticos". 2018.
  4. Mendes, Julio; Guerreiro, Manuela; Matos, Nelson; Nelson deMatos; Julio Costa Mendes; Guerreiro, Manuela. "Monitoring the Quality of Tourism Experience". Paper presented in The 12th Biennial Conference of Hospitality and Tourism Industry in Asia -A New Approach to Wonderful Tourism (Sustainable, Responsible & Quality Tourism),, 2016.
    Published • 10.2991/ATF-16.2016.44
  5. Matos, Nelson; School of Management, Hospitality and Tourism, University of Algarve; Mendes, Júlio da Costa; Faculty of Economics, University of Algarve; Valle, Patricia Oom do; Faculty of Economics, University of Algarve. "The impacts of tourism experiences in the destination image. The case of Algarve.". Paper presented in Tourism & Management Studies International Conference Algarve 2012, 2012.
    Published
  6. de Matos, Nelson; Mendes, Júlio; Pinto, Patrícia; Nelson deMatos; Mendes, Julio da Costa; Valle, P.. "A model development of relationships between tourism experiences". Paper presented in 2nd Advances in Hospitality and Tourism Marketing & Management Conference,, Corfu, 2012.
    Published
Edited book
  1. Ramos, C.M.Q.; Sousa, C.; Nelson deMatos; Ashqar, Rashed. Measuring Consumer Behavior in Hospitality for Enhanced Decision-Making. IGI Global. 2023.
    Published • Editor
  2. Marketing, Creativity and Experiential Design. Newcastle, United Kingdom: Cambridge Scholars Publishing. 2021.
    Published • Editor
  3. Sousa, António Manuel Coelho Oliveira e; Gonçalves, Gabriela; Cardoso, Irene; Guerreiro, J. Rodrigo; Fernandes, Joaquim Sant'Ana; Ramos, Célia; Gonçalves, Cristina; et al. Proceedings of the II International Forum on Management. Global Management: From theory to practice(Book of abstracts). Universidade do Algarve. 16 - 17 fevereiro, 2018. Faro, Portugal: Universidade do Algarve. 2018.
    Published • Editor
Journal article
  1. S. Lacárcel, Francisco Javier; González-Padilla, P.; DeMatos, Nelson Manuel da Silva; B. Correia, Marisol. "Bibliometric measurement of the resource curse and its implication for sustainable development". Resources Policy 89 (2024): 104560. http://dx.doi.org/10.1016/j.resourpol.2023.104560.
    Published • 10.1016/j.resourpol.2023.104560
  2. Cristina Valente Pedro; Patrícia Pinto; Nelson Matos. "Holisticscape - The extended servicescape to influence tourists¿ holistic health. From a systematic literature review to a research agenda". Tourism and Hospitality Research (2023): http://dx.doi.org/10.1177/14673584231210111.
    10.1177/14673584231210111
  3. Juan Gabriel Martínez-Navalón; Vera Gelashvili; Nelson DeMatos; Giovanni Herrera-Enríquez; Nelson Matos. "Exploring the impact of digital knowledge management on technostress and sustainability". Journal of Knowledge Management (2023): http://dx.doi.org/10.1108/jkm-07-2022-0544.
    10.1108/jkm-07-2022-0544
  4. N. Baptista; N. De Matos; M. Bagheri; J. Pereira. "Atitudes em Relação ao Materialismo e a Felicidade do Consumidor". European Journal of Management and Marketing Studies (2023): http://dx.doi.org/10.46827/ejmms.v8i3.1559.
    10.46827/ejmms.v8i3.1559
  5. Nelson Manuel da Silva deMatos; Paulo Alexandre de Oliveira Duarte; Elisabete Sampaio de Sá. "Once-in-a-lifetime leisure experiences (OLLE): The role of Flow, novelty, and interpersonal interaction on tourists’ satisfaction and memories". Journal of Vacation Marketing (2023): https://doi.org/10.1177/13567667231157012.
    10.1177/13567667231157012
  6. Leiria, M.; Nelson deMatos; Rebelo, E.. "Customer loyalty in the insurance industry: From traditional to analytical marketing — A bibliometric analysis". Applied Marketing Analytics 8 4 (2023): 404-422.
    Published
  7. Guerreiro, Manuela; Patrícia Susana Lopes Guerrilha dos Santos Pinto; Matos, Nelson; Bagheri, Fatemeh; Pereira, Luis Nobre; Sequeira, Bernardete; Ramos, Célia; et al. "The online destination image as portrayed by the UGC on social media and its impacts on Tourists¿ Engagement". Tourism Management Studies (2023):
    Submitted
  8. Nuno Baptista; Helena Alves; Nelson Matos. "Scoping Challenges and Opportunities Presented by COVID-19 for the Development of Sustainable Short Food Supply Chains". Sustainability (2022): https://doi.org/10.3390/su142114475.
    10.3390/su142114475
  9. José Ramón Saura; Ana Reyes-Menéndez; Nelson deMatos; Marisol B. Correia. "Identifying Startups Business Opportunities from UGC on Twitter Chatting: An Exploratory Analysis". Journal of Theoretical and Applied Electronic Commerce Research 16 6 (2021): 1929-1944. https://doi.org/10.3390/jtaer16060108.
    10.3390/jtaer16060108
  10. Pedro, Rui Manuel Mendonça; Mendes, J. C.; Nelson deMatos; Ascensão, M. P.. "Senses, Emotions and Memories in Tourism Experience: A Review". Revista Rosa dos Ventos - Turismo e Hospitalidade 13 2 (2021): 538-563. http://dx.doi.org/10.18226/21789061.v13i2p538.
    10.18226/21789061.v13i2p538
  11. Elena Fernández-Díaz; Marisol B. Correia; Nelson de Matos; Fernández-Díaz, Elena; Correia, Marisol; de Matos, Nelson. "Portuguese and Spanish DMOs’ Accessibility Apps and Websites". Journal of Theoretical and Applied Electronic Commerce Research 16 4 (2021): 874-899. https://doi.org/10.3390/jtaer16040050.
    10.3390/jtaer16040050
  12. DeMatos, Nelson Manuel da Silva; de Sa, Elisabete Sampaio; Duarte, Paulo Alexre de Oliveira. "A review and extension of the flow experience concept. Insights and directions for Tourism research". Tourism Management Perspectives (2021): https://publons.com/publon/21364540/.
    10.1016/J.TMP.2021.100802
  13. Manuel Leiria; Efigénio Rebelo; Nelson deMatos. "Measuring the effectiveness of intermediary loyalty programmes in the motor insurance industry: loyal versus non-loyal customers". European Journal of Management and Business Economics (2021): https://publons.com/publon/50966527/.
    10.1108/EJMBE-05-2020-0103
  14. Mendonca-Pedro, Rui; Mendes, Julio; de Matos, Nelson; Ascencao, Mario Passos; Pinto, Patricia. "HOW TOURISTS PERCEIVE, CREATE AND ENCODE THE MEMORABLE TOURISM EXPERIENCE". Journal of Spatial and Organizational Dynamics (2021): https://publons.com/wos-op/publon/56321998/.
  15. Henseler, Jörg; Guerreiro, Manuela; Matos, Nelson; Jörg Henseler; Manuela Guerreiro; Nelson de Matos. "The interplay of marketing and design". Review of Managerial Science (2021): http://hdl.handle.net/10400.1/15630.
    10.1007/s11846-021-00470-z
  16. Ana Reyes-Menendez; Marisol B. Correia; Nelson Matos; Charlene Adap. "Understanding Online Consumer Behavior and eWOM Strategies for Sustainable Business Management in the Tourism Industry". Sustainability 12 21 (2020): 8972-8972. https://doi.org/10.3390/su12218972.
    10.3390/su12218972
  17. Saura, J. R.; Ana Reyes-Menendez; deMatos, Nelson; Correia, Marisol B.; Palos-Sanchez, Pedro. "Consumer Behavior in the Digital Age". Journal of Spatial and Organizational Dynamics, 8 3 (2020): 190-196. https://www.jsod-cieo.net/journal/index.php/jsod/issue/view/32.
    Open access • Published • Editor
  18. Nelson de Matos; Marisol B. Correia; José Ramón Saura; Ana Reyes-Menendez; Nuno Baptista. "Marketing in the Public Sector—Benefits and Barriers: A Bibliometric Study from 1931 to 2020". Social Sciences 9 10 (2020): 168-168. https://doi.org/10.3390/socsci9100168.
    10.3390/socsci9100168
  19. Manuel Leiria; Nelson Matos; Efigénio Rebelo. "Non-life insurance cancellation: a systematic quantitative literature review". The Geneva Papers on Risk and Insurance - Issues and Practice (2020): https://doi.org/10.1057/s41288-020-00187-2.
    10.1057/s41288-020-00187-2
  20. Fatima Lampreia Carvalho; Manuela Guerreiro; Nelson Matos. "Overtourism". Handbook of Research on Holistic Optimization Techniques in the Hospitality, Tourism, and Travel Industry (2020): https://publons.com/publon/32172902/.
    10.4018/978-1-7998-2224-0.CH002
  21. Baptista, Nuno; Pereira, Joao; Moreira, Antonio Carrizo; De Matos, Nelson. "Exploring the meaning of social innovation: a categorisation scheme based on the level of policy intervention, profit orientation and geographical scale". Innovation: Organization & Management ( IOM) (2019): https://publons.com/publon/32172624/.
    10.1080/14479338.2019.1585188
  22. Sanchez Jimenez, Miguel Angel; de Matos, Nelson; Correia, Marisol B.. "Evolution of the presence and engagement of official social networks in promoting tourism in Spain". Journal of Spatial and Organizational Dynamics (2019): https://publons.com/publon/31493150/.
  23. Baptista, Nuno; Alves, Helena; Matos, Nelson; de Matos, Nelson. "Public Sector Organizations and Cocreation With Citizens: A Literature Review on Benefits, Drivers, and Barriers". Journal of Nonprofit and Public Sector Marketing (2019): https://publons.com/publon/28444933/.
    10.1080/10495142.2019.1589623
  24. Lopez Garcia, Juan Jose; Lizcano, David; Ramos, Celia M. Q.; Matos, Nelson; Juan José López García; David Lizcano; Celia MQ Ramos; Nelson Matos. "Digital Marketing Actions That Achieve a Better Attraction and Loyalty of Users: An Analytical Study". Future Internet 11 6 (2019): 130-130. https://publons.com/publon/19898349/.
    10.3390/FI11060130
  25. Sanchez Jimenez, Miguel Angel; Correia, Marisol B.; de Matos, Nelson. "Adaptation of web pages of hotels in mobile devices". (2018): http://hdl.handle.net/10400.1/11964.
    10.17561/ree.v2018n1.2
  26. Sánchez Jiménez, Miguel Ángel; Correia, Marisol B.; Matos, Nelson. "Principales temas utilizados en la comunicación social de las ONG de inmigración en España a través de la red social Facebook". (2018): http://hdl.handle.net/10400.1/12414.
    10.31921/doxacom.n27a10
  27. Sanchez Jimenez, Miguel Angel; Correia, Marisol B.; Matos, Nelson. "Analysis of social networks as an instrument of communication in the tourist destinations of Algarve". (2018): http://hdl.handle.net/10400.1/11496.
    10.7198/geintec.v8i3.1252
  28. Baptista, Nuno; Matos, Nelson. "Analysing destination image from a consumer behavior perspective". Journal of Spatial and Organizational Dynamics (2018): https://publons.com/publon/32172568/.
  29. Ramos, Celia M. Q.; Matos, Nelson; Sousa, Carlos M. R.; Correia, Marisol B.; Cascada, Pedro. "Marketing Intelligence and Automation - An Approach Associated with Tourism in Order to Obtain Economic Benefits for a Region". Lecture Notes in Computer Science (2017): https://publons.com/publon/14937508/.
    10.1007/978-3-319-58706-6_32
  30. Flores, L. C. S.; Mendes, Júlio da Costa; deMatos, Nelson. "Destino Turístico Emergente: Descrição Dos Recursos E Reposicionamento Da Praia Brava–Itajaí/Sc/Brasil". TURyDES 9 21 (2016): 1-17.
    Published
  31. Matos, Nelson; Mendes, Julio; Pinto, Patricia. "The role of Imagery and experiences in the construction of a tourism destination image.". Journal of Spatial and Organizational Dynamics (2015): https://publons.com/publon/14717128/.
  32. Nelson deMatos; Mendes, J. da Costa; Valle, P.. "Tourists’ Experiences Spatio-temporal effects on the destination image.". Spatial and Organizational Dynamics Discussion Papers 13 (2013): 64-70.
    Open access • Published
  33. Matos, Nelson; Mendes, Júlio; Pinto, Patrícia; Matos, Nelson; University of the Algarve, School of Management, Hospitality and Tourism,; Mendes, Júlio; Research Center for Spatial and Organizational Dynamics, University of the Algarve; Valle, Patrícia; Research Center for Spatial and Organizational Dynamics, University of the Algarve. "Revisiting the destination image construct through a conceptual model". (2012): http://hdl.handle.net/10400.1/1869.
Journal issue
  1. Henseler, J.; Guerreiro, M.; Nelson deMatos. "Special Issue on Marketing and Design". Review of Managerial Science 15 5 (2021): https://link.springer.com/content/pdf/10.1007/s11846-021-00470-z.pdf.
    Published • Invited editor
  2. Nelson deMatos; Guerreiro, Manuela; Mendes, Júlio da Costa; Sequeira, Bernardete. "Marketing and Tourism". 6 3 (2018): https://www.jsod-cieo.net/journal/index.php/jsod/issue/view/23.
    Published • Invited editor
Thesis / Dissertation
  1. Neves, Marianys Girão Fernandez. "Experiências gastronómicas sustentáveis: contexto e evolução: revisão sistemática de literatura". Master, 2023. http://hdl.handle.net/10400.1/19565.
  2. Silva, Jorge Martins. "O marketing digital na comunicação com os consumidores e a influência da imagem da marca no meio digital". Master, 2023. http://hdl.handle.net/10400.1/19595.
  3. Rodrigues, Frederico Alexandre Mestre. "A gestão das experiências turísticas memoráveis no coração da Lapónia: o caso do Hotel Arctic Bath". Master, 2022. http://hdl.handle.net/10400.1/19052.
  4. Lucija Hrkac. "Algarve online destination image: emotion abstraction on tripadvisor". Master, 2022. http://hdl.handle.net/10400.1/18993.
  5. Leiria, Manuel Alexandre Pereira Martins. "Customer loyalty in non-life insurance: antecedents, determinants and future directions". PhD, 2022. http://hdl.handle.net/10400.1/18444.
  6. Gomes, Carolina Patrício. "Influence of business intelligence on the engagement of customers through social media management: an analysis of the four-and five-star hotels in the Algarve". Master, 2022. http://hdl.handle.net/10400.1/19382.
  7. Morais, Pedro Abel Pestana. "Extração de opiniões e análise de sentimento: a imagem do destino turístico no caso do Algarve". Master, 2022. http://hdl.handle.net/10400.1/18243.
  8. Zeverino, Ana Raquel Santos. "A comunicação mass personalization e os seus efeitos no imaginário da experiência e na fidelização dos clientes hoteleiros". Master, 2022. http://hdl.handle.net/10400.1/19390.
  9. Pereira, Daniel Soares. "KOBU agência criativa digital, Lda". Master, 2022. http://hdl.handle.net/10400.1/19385.
  10. Guimarães, Rebeka Gomes. "A formação da imagem do destino turístico Porto de Galinhas uma análise do papel da rede social Instagram". Master, 2022. http://hdl.handle.net/10400.1/18874.
  11. Barbosa, José Pedro Caldeira Trigo. "The development of a marketing plan for the commercialization of a new supplement in the Portuguese market". Master, 2022. http://hdl.handle.net/10400.1/19025.
  12. Soyinka, Temidayo Olasubomi. "Integrated marketing communication strategies to overcome barriers: the case of university of Sassari, Italy". Master, 2021. http://hdl.handle.net/10400.1/17086.
  13. Stopp, Valerie Sabine Gisela. "Destination image online analyzed through user generated content: a systematic literature review". Master, 2021. http://hdl.handle.net/10400.1/17833.
  14. Santos, Patrícia Alexandra do Rosário. "A dinâmica de eventos e experiências em centros comerciais". Master, 2021. http://hdl.handle.net/10400.1/18246.
  15. Henry, Paul Declan. "Algarve craft beer tourism". Master, 2021. http://hdl.handle.net/10400.1/17450.
  16. Pedro, Rui Manuel Mendonça. "Sentidos, emoções, e memórias em turismo". PhD, 2020. http://hdl.handle.net/10400.1/15241.
  17. Santos, Rafaela da Conceição Fernandes Sequeira dos. "Plano de marketing Albacor Residence: o estudo de caso de uma unidade de alojamento local". Master, 2020. http://hdl.handle.net/10400.1/14105.
  18. Magalhães, António José Carvalho. "A experiência do consumidor através dos Touchpoints: o caso do grupo Luna Hotels & Resorts". Master, 2020. http://hdl.handle.net/10400.1/15448.
  19. Crab, Maria Antoanett. "Customer experience in a Hungarian fine dining restaurant: a marketing perspektive". Master, 2020. http://hdl.handle.net/10400.1/15390.
  20. Aire, Raivis. "The role of a tour guide in tourism experiences the case of a DMC in Bergen, Norway". Master, 2019. http://hdl.handle.net/10400.1/15072.
  21. Zimmermann, Kathrin. "A business plan for rehabilitation services at the Algarve: the case of German footballers". Master, 2019. http://hdl.handle.net/10400.1/14838.
  22. Gospodinova, Teodora Hristova. "The impact of the communist heritage on the destination image perceived by western tourists. The case study of Poland and Bulgaria". Master, 2019. http://hdl.handle.net/10400.1/14886.
  23. Lopes, Catarina Félix. "As experiências de consumo em shopping". Master, 2019. http://hdl.handle.net/10400.1/14885.
  24. Cordeiro, Andreia Sofia Sobral. "Comunicação de marketing num Porto Marítimo: o caso do Porto de Sines". Master, 2019. http://hdl.handle.net/10400.1/13535.
  25. Machado, Sara Cristiana Ribeiro. "A importância do marketing para os eventos - o caso Baixa Street FEST". Master, 2019. http://hdl.handle.net/10400.1/15040.
  26. Biernacik, Anna. "Erasmus students’ holistic learning experiences. The case of high education institutions at the Iberian peninsula". Master, 2018. http://hdl.handle.net/10400.1/12241.
  27. Fernandes, Bruna Filipa Vieira. "O marketing de experiências na perspetiva da procura hoteleira: o caso do Grande Hotel". Master, 2016. http://hdl.handle.net/10400.1/8062.

Other

Other output
  1. Understanding Tourism Online Consumer Behavior and eWOM Strategies for Sustainable Business Management. Preprints.org. 2020. Ana Reyes-Menendez; Marisol B. Correia; Nelson Matos; Charlene Adap; Reyes-Menendez, Ana; Correia, Marisol B.; Matos, Nelson; Adap, Charlene. https://doi.org/10.20944/preprints202007.0313.v1.
    10.20944/preprints202007.0313.v1
Activities

Oral presentation

Presentation title Event name
Host (Event location)
2024/02/18 Exploring coopetition as a strategy for small and medium size companies 10th International Paris Congress on Social Sciences & Humanities
University of Paris, France.
2024/02/18 A social capital approach to study coopetition involving SME. 10th International Paris Congress on Social Sciences & Humanities
University of Paris, France
2023/07/06 Destination experiential image: scale development and validation. 10th Advances in Hospitality and Tourism Marketing and Management (AHTMM) Conference
Universitá Sapienzia, Rome
2023/06/07 Online Destination Image through user generated content: A review and extension incorporating Future Research Avenues for Marketing and Tourism. . 10th Advances in Hospitality and Tourism Marketing and Management
University of Sapienza - Rome (Rome, Italy)
2023/04/28 Attitudes Towards Consumption: The Development of an Operacional Scale Scale IV International Conference on Global Practice of Multidisciplinary Scientific Studies
Turkish Republic of Northern Cyprus (Cyprus)
2023/04/28 Exploring the Relationship Between Anti-Consumption and Consumerism IV International Conference on Global Practice of Multidisciplinary Scientific Studies
Turkish Republic of Northern Cyprus (Cyprus)
2023/01/20 Destination experiential image. An exploratory contribution towards the development of a reliable and valid measurement scale 22nd IMTC - International Marketing Trends Conference 2023, Paris
ESCP Business School, in Paris
2022/11/16 Customer loyalty in the insurance industry: A bibliometric Analysis I CBO International Conference 2022
Universidade Portucalense
2022/11/16 Flow: A Systematic Review in The Marketing Context I CBO International Conference 2022
Universidade Portucalense
2022/11/03 How to use information from Health and Wellness Tourism customers to achieve the strategy desired by hoteliers. International Conference On Tourism Technology And Systems,
(Santiago, Chile)
2022/10/18 El Enoturismo en Perspectiva (The Enotourism in perspective) TMS Algarve 2022,
University of Algarve
2022/10/18 Once-in-a-lifetime leisure experiences (OLLE) in Tourism. TMS Algarve 2022,
University of Algarve
2022/10/17 Experiential gastronomic tourism: Analysis of the concept from the perspective of sustainability (Turismo gastronómico experiencial: análise do conceito a partir na perspectiva da sustentabilidade) TMS Algarve 2022
University of Algarve
2022/10/17 Knowledge Management and Intellectual Capital Indicators in the Management of Tourism Activity. TMS Algarve 2022
University of Algarve
2022/10/17 Social Influence and Entrepreneurial Skills, Factors for Entrepreneurship. TMS Algarve 2022
University of Algarve
2022/10/17 Health and Well-Being Tourists. TMS Algarve 2022
University of Algarve
2022/10/16 The experiential image of the tourism destination: a qualitative approach with tourists in the Algarve. TMS Algarve 2022
University of Algarve
2022/09/15 Analysis of user Behaviour Online in Marinas and Yacht Clubs I CBO International Conference 2022
Universidade Portucalense
2022/09/02 Systematic Revision of The Literature on Satisfaction in Marinas and Nautical Ports. 9th International Conference Tourism, Travel and Hospitality in a Smart and Sustainable World. Syros Island, Greece
2022/07/08 As experiências gastronómicas sustentáveis: Contexto e evolução. Revisão sistemática da literatura. XIII Postgraduate Conference – Management, Hospitality & Tourism, ESGHT & ISCAL
University of Algarve
2020/11/05 Mapping the Memorable Tourism Experience through the Senses, Emotions and Memories Tourism Intelligence Forum (t-Forum) 2020 Global Conference
University of Algarve (Faro, Portugal)
2020/11/05 The impact of passengers’ flight experience on satisfaction, future intentions and loyalty. The Case of Full-service airline companies Tourism Intelligence Forum (t-Forum) 2020 Global Conference
University of Algarve (Faro, Portugal)
2020/11/05 The Sustainable Cultural Tourism Experience Tourism Intelligence Forum (t-Forum) 2020 Global Conference University of Algarve (Portugal)
University of Algarve
2020/10/08 Customer Retention in the Insurance Sector: Positive And Negative Determinants. . XI Postgraduate Conference – Management, Hospitality & Tourism - ESGHT & ISCAL 2020
University of Algarve
2020/07/10 Contributos da experiência turística cultural para o desenvolvimento sustentável dos destinos: revisão crítica de literatura XI Postgraduate Conference – Management, Hospitality & Tourism
University of Algarve (Faro, Portugal)
2020/05/05 Analyzing Hotel Brand Experience through Hedonic values and Behavioral Intentions in Pousadas de Portugal Algarve (Estoi, Sagres, Tavira) Tourism Intelligence Forum (t-Forum) 2020 Global Conference
University of Algarve (Portugal)
2019/03/29 A Dimensão Sensorial das Experiências em contextos Patrimoniais. III Conferência Internacional de Turismo e História, Universidade do Algarve e Universidade de Caxias do Sul
Universidade do Algarve e Universidade de Caxias do Sul (Faro, Portugal)
2019/03/29 Senses, Emotions and Memories in Tourism Experience: A Review III Conferência Internacional de Turismo e História, Universidade do Algarve e Universidade de Caxias do Sul
Universidade do Algarve e Universidade de Caxias do Sul (Faro, Portugal)
2018/11/15 The importance of E-WOM on TripAdvisor: a systematic review of the literature. TMS 2018 – Tourism & Management Studies International Conference
University of Algarve
2018/10/19 From Digital Marketing To Marketing Automation. Practices and Answers Of The Portuguese Hotel Sector International Conference on Marketing and Design'18
University of Algarve (Faro, Portugal)
2018/10/18 Student´s Erasmus Experience In Iberian Peninsula. A Holist Approach International Conference on Marketing and Design18,
University of Algarve (Faro, Portugal)
2018/02/17 Strategic management - understanding its evolution and future challenges II International Forum on Management
University of Algarve (Faro, Portugal)
2018/02/16 Experience marketing, the validation of an experiential scale II International Forum on Management
University of Algarve (Faro, Portugal)
2018/02/10 Destination Image. Identifying Research Gaps Using Bibliometric Networks XVIII Jornadas Luso-Espanholas De Gestão Científica
Escola Superior de Tecnologia e Gestão (Guarda, Portugal)
2017/11/09 Word-of-Mouth del destino turístico en las redes sociales: el caso del Algarve en el Facebook XIX Seminário Luso-Espanhol (SLE) de Economia Empresarial
Universidade do Algarve (Faro, Portugal)
2017/11/09 Coopetition as a strategy for technological innovation: A literature review XIX Seminário Luso-Espanhol (SLE) de Economia Empresarial, Universidade do Algarve
University of Algarve (Faro, Portugal)
2017/11 Anti-consumption and consumerism. The development of an operational scale XIX Seminário Luso-Espanhol (SLE) de Economia Empresarial,
University of Algarve (Faro, Portugal)
2017/07/07 On-line Leads generation and loyalty: What do we still need to know? VIII Postgraduate Conference ESGHT
University of Algarve (Faro, Portugal)
2017/07/07 Adaptación de las páginas web de los hoteles en los dispositivos móviles VIII Postgraduate Conference ESGHT
University of Algarve (Faro, Portugal)
2017/07/07 Análisis de las redes sociales como instrumento de comunicación en los destinos turísticos del Algarve VIII Postgraduate Conference ESGHT
Universidade do Algarve (Faro, Portugal)
2017/05/11 Attitudes towards consumption and the search for well-being. A literature review 2nd International Congress On Interdisciplinarity In Social And Human Sciences
University of Algarve (Faro, Portugal)
2016/11/18 Marketing Intelligence - A Conceptual Model For The Development Of A Marketing Intelligence Platform For Tourism Organizations TMS Algarve 2016
University of Algarve (Faro, Portugal)
2016/10/11 Experience Marketing – An Exploratory Empirical Study In The Hospitality Sector International Forum on Management - Global industries: The role of hospitality and tourism
Escola Superior de Hotelaria e Turismo do Estoril (Estoril, Portugal)
2016/10/11 Experience Marketing a Holistic Perspective. The Development of an Operational Scale. International Forum on Management - Global industries: The role of hospitality and tourism
Escola Superior de Hotelaria e Turismo, Estoril, Portugal.
2016/05/05 The construction of a global destination image by a tri-dimensional approach 1st International Congress On Interdisciplinarity In Social And Human Sciences
Universidade do Algarve (Faro, Portugal)
2016/03/11 Alte The art of telling and promoting village stories II Conferência Internacional de Turismo & História. Escola Superior de Gestão, Hotelaria e Turismo
Universidade do Algarve (Faro, Portugal)
2015/07/10 The experiences role in the destination image VI Postgraduate Conference ESGHT
Universidade do Algarve (Faro, Portugal)
2013/10/14 Sun, Beach, Food and Hospitality. The Image Of The Algarve Destination. An Exploratory Study International Conference on Tourism & Management Studies.
Universidade do Algarve (Faro, Portugal)
2013/07/12 Tourism experiences as an alternative marketing approach to reduce economic constraints. The case of the Algarve IV Postgraduate Conference ESGHT 2013,
Universidade do Algarve (Faro, Portugal)
2012/11/14 Tourists’ Experiences Effects In Algarve’s Destination Image - A Three Step Conceptual Model. XIV Seminario Luso-Español De Economía Empresarial
Universidad Salamanca (Salamanca, Spain)
2012/07/13 An Assessment of Algarve’s Destination Image Using Tourism Experiences III Postgraduate Conference ESGHT
University of Algarve (Portugal)
2012/06/02 A Model Development of Relationships Between Tourism Experiences and Destination Image Proceedings of the 2nd Advances in Hospitality and Tourism Marketing & Management Conference
(Corfu, Greece)
2011/10/26 The Impacts of Tourism Experiences in the Destination Image. The Case of the Algarve. International Conference on Tourism and Management Studies.
University of Algarve (Portugal)

Supervision

Thesis Title
Role 		Degree Subject (Type)
Institution / Organization
2019/09/26 - 2022/08/31 THE IMPACT OF PASSENGERS´ FLIGHT EXPERIENCE ON SATISFACTION, FUTURE INTENTIONS AND LOYALTY. THE CASE OF FULL-SERVICE AIRLINE COMPANIES
Supervisor
 Turismo (PhD)
Universidade do Algarve Faculdade de Economia, Portugal
2019/09/30 - 2020/12/16 A Experiência do Consumidor através dos Touchpoints. O caso do grupo Luna Hotels & Resorts.
Co-supervisor
 Mestrado em Turismo, ramo de Marketing (Master)
Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2017/09/30 - 2020/05/25 Senses, Emotions and Memories in Tourism.
Co-supervisor
 Phd in Tourism (PhD)
Universidade do Algarve Faculdade de Economia, Portugal
2018/10/30 - 2020/03/09 Customer experience in a Hungarian fine dining restaurant. A marketing perspective.
Supervisor
 Mestrado em Gestão de Organizações Turísticas (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2018/09/30 - 2020/01/13 Plano de marketing Faro Albacor Residence: O estudo de caso de uma unidade de alojamento local.
Supervisor
 Mestrado em Direção e Gestão Hoteleira (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2018/09/30 - 2019/12/05 The Impact of the Communism Heritage on The Destination Image Perceived by Western Tourists. The Case Study of Poland and Bulgaria.
Supervisor
 Master in Management (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2018/09/30 - 2019/11/28 As experiências de consumo em shoppings.
Supervisor
 Master in Marketing Management (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2019 - 2019 Comunicação de Marketing num Porto Marítimo: O caso do Porto de Sines
Supervisor
 Gestão de Marketing (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2019 - 2019 A BUSINESS PLAN FOR REHABILITATION SERVICES AT THE ALGARVE. THE CASE OF GERMAN FOOTBALLERS.
Co-supervisor
 Gestão (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2019 - 2019 A Importância do Marketing para os Eventos - O Caso Baixa Street FEST
Supervisor
 Gestão de Marketing (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2019 - 2019 THE ROLE OF A TOUR GUIDE IN TOURISM EXPERIENCES.THE CASE OF A DMC IN BERGEN, NORWAY
Supervisor
 Gestão (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2017/09/29 - 2018/09/17 Erasmus students’ holistic learning experiences. The case of high education institutions at the Iberian Peninsula.
Co-supervisor
 Master in Tourism Economics and Regional Development (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2016 - 2016 Designing and Measuring Hotel Brand Experience in hospitality Industry
Co-supervisor
 Turismo (PhD)
Universidade do Algarve Faculdade de Economia, Portugal

Event organisation

Event name
Type of event (Role) 		Institution / Organization
2020/11/04 - 2020/11/07 Tforum2020 – Tourism Intelligence Forum - Membro da Comissão Organizadora - (2020/11/04 - 2020/11/07)
Conference (Member of the Organising Committee)
 Universidade do Algarve Faculdade de Economia, Portugal
2013/10/01 - 2018/07/10 Postgraduate Conference - 2013, 2014, 2016, 2017, 2018 - Membro da comissão organizadora (2013/07/10 - 2018/07/10)
Conference (Member of the Scientific Committee)
 Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal
2018/02/16 - 2018/02/17 IFM - International Forum on Management 2018 - Membro da Comissão organizadora (2018/02/16 - 2018/02/17)
Conference (Member of the Organising Committee)
 Universidade do Algarve, Portugal

Universidade Aberta, Portugal

Escola Superior de Hotelaria e Turismo do Estoril, Portugal

Jury of academic degree

Topic
Role 		Candidate name (Type of degree)
Institution / Organization
2023/12/13 Performance assessment in the hotel industry: Application of the Balanced Scorecard at The Magnólia Hotel
Supervisor
 Tatiana de Almeida (Master)
Universidade do Algarve, Portugal
2023/12/12 Importance of the hotel industry in contributing to the environmental and heritage preservation of the demarcated Douro region
(Thesis) Arguer
 Inês Santos Falcão (Master)
Universidade do Algarve, Portugal
2023/12/04 The consumption experience of Portuguese tourists in the Algarve region - a gender perspective.
(Thesis) Arguer
 Clara Cécci Nunes Silva (Master)
Universidade do Algarve, Portugal
2023/11/28 Hotel Brand Experience. The case study of Pestana Group in Portugal
Supervisor
 Sara Marefatnia (PhD)
Universidade do Algarve, Portugal
2023/11/22 The Experience of Sea Tours and Pro-Environmental Attitudes of Visitors. Comparative Analysis between High Season and Low Season in the Algarve
(Thesis) Main arguer
 Maria Inês Abecasis Galvão (PhD)
Universidade do Algarve, Portugal
2023/11/20 The Role of Surf Tourism on Perceived Well-Being
(Thesis) Arguer
 Kim Tara Phillis Volkamer (Master)
Universidade do Algarve, Portugal
2023/06/22 Social Media Content Engagement in Wine Tourism. Insights from Instagram
(Thesis) Arguer
 Elena Shlykova, (Master)
Universidade do Algarve, Portugal
2023/05/22 Construction and validation of the service climate scale for hybrid service delivery models in the hospitality industry.
(Thesis) Main arguer
 Hugo Manuel Taborda Palácios da Silva (PhD)
Universidade do Algarve, Portugal
2023/05/04 Science communication in Universities through research Centers.
(Thesis) Arguer
 Rita Silva (Master)
Universidade do Algarve, Portugal
2023/04/27 Communication Action Plan: FOMe. Festival of Objects and Puppets & Other Food.
(Thesis) Arguer
 Daniel Rodrigues (Master)
Universidade do Algarve, Portugal
2023/04/17 Green banking awareness and its association with green attitude, green trust and green loyalty
(Thesis) Arguer
 Viviane Rocha (Master)
Universidade do Algarve, Portugal
2023/04/12 Contributions of Multivariate Analysis to business development in the region: Algarve 2030 Strategy
(Thesis) Arguer
 Vasco Carvalho (Master)
Universidade do Algarve, Portugal
2023/02/17 Sustainable gastronomic experiences: Context and evolution: Systematic literature review.
Supervisor
 Marianys Neves (Master)
Universidade do Algarve, Portugal
2022/05/27 Customer Loyalty In Non-Life Insurance: Antecedents, Determinants And Future Directions.
Supervisor
 Manuel Alexandre Pereira Martins Leiria (PhD)
Universidade do Algarve, Portugal
2021/12/21 Towards a Holistic Higher Education Branding
(Thesis) Main arguer
 Armita Serajzahedi (PhD)
Universidade do Algarve, Portugal
2021/12/14 HUMAN-CENTRED PLACE BRANDING An integrated approach to place branding
(Thesis) Main arguer
 Seyed Homayoun Golestaneh (PhD)
Universidade do Algarve, Portugal
2020/04/27 Social Networks and Digital Influencers: Their Role in Customer Decision Journey in Tourism
(Thesis) Main arguer
 Cátia Alexandra Guerreiro Oliveira (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2020/02/02 The use of distribution channels by the accommodation sector in the Algarve.
(Thesis) Arguer
 Maryna Lisunova (Master)
Universidade do Algarve Faculdade de Economia, Portugal
2020/01/22 Plano de Marketing para a empresa de turismo NATTRIP em Portugal
(Thesis) Arguer
 Raphaela Viegas Curty (Master)
Universidade do Algarve Escola Superior de Gestão Hotelaria e Turismo, Portugal

Conference scientific committee

Conference name Conference host
2013/10/05 - Current Postgraduate Conference ESGHT 2013, 2014, 2016, 2017, 2018 Faro
2020/06/04 - 2020/11/07 Tourism Intelligence Forum (t-Forum) 2020 Global Conference Universidade do Algarve
2017/04/08 - 2020/10/01 Seminário Luso-Espanhol (SLE) de Economia Empresarial – CIBECEM 2017, 2018, 2020 Portugal e Espanha
2016/09/04 - 2018/10/24 Tourism & Management Studies International Conference Algarve 2016, 2018 Olhão
2018/06/08 - 2018/10/19 International Conference on Marketing and Design'18 Universidade do Algarve
2018/01/04 - 2018/02/17 IFM - International Forum on Management 2018 Faro
Distinctions

Award

2023 Best Paper Award
XXXII Luso-Spanish Scientific Management Conference, 2023 - University of Aveiro, Portugal
2018 School Merit
Universidade do Minho, Portugal