Curriculum Vitae
Sérgio Guerreiro
Identification
Personal identification
- Full name
- Sérgio Guerreiro
Citation names
- Guerreiro, Sérgio
Author identifiers
- Ciência ID
- C614-A429-C64C
- ORCID iD
- 0000-0001-8623-3056
Education
| Degree | Classification | |
|---|---|---|
|
2017
Concluded
|
Turismo (Doutoramento)
Major in Especialidade: Gestão de Destinos e Espaços Turísticos
Universidade de Lisboa Instituto de Geografia e Ordenamento do Território, Portugal
"Determinantes da Competitividade de Lisboa como Destino Turístico" (THESIS/DISSERTATION)
|
Aprovado com distinção |
|
2004 - 2009
Concluded
|
Gestão e Administração Pública (Mestrado)
Universidade de Lisboa Instituto Superior de Ciências Sociais e Políticas, Portugal
|
|
|
1993 - 1998
Concluded
|
Economia (Licenciatura)
Universidade Lusíada de Lisboa, Portugal
|
14 |
Affiliation
Teaching in Higher Education
| Category Host institution |
Employer | |
|---|---|---|
| 2020/09 - Current | Invited Assistant Professor (University Teacher) | Universidade Nova de Lisboa Nova School of Business and Economics, Portugal |
| 2019/09/01 - Current | Invited Assistant Professor (University Teacher) | Universidade NOVA de Lisboa NOVA Information Management School, Portugal |
| Universidade NOVA de Lisboa NOVA Information Management School, Portugal | ||
| 2007 - 2020 | Visiting Professor (University Teacher) | Universidade Europeia, Portugal |
Positions / Appointments
| Category Host institution |
Employer | |
|---|---|---|
| 2007 - Current | Organic Unit Director | Turismo de Portugal, Portugal |
| 2004 - 2007 | Organic Unit Director | Direção-Geral do Turismo, Portugal |
Others
| Category Host institution |
Employer | |
|---|---|---|
| 1998 - 2007 | Técnico Superior | Direção-Geral do Turismo, Portugal |
Outputs
Publications
| Book chapter |
|
| Conference paper |
|
| Journal article |
|
| Newsletter article |
|
Activities
Supervision
| Thesis Title Role |
Degree Subject (Type) Institution / Organization |
|
|---|---|---|
| 2023/06/01 - 2024/02/01 | Usage Of Sustainable Tourism Indicators: Evidence From Unwto Insto Network
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2023/06/01 - 2024/01/26 | How Do Reputation, Brand Image Affect The Attraction Of Talent In The Hospitality Industry?
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2023/06/01 - 2024/01/23 | The Impact Of Internal Communication Strategies Tailored To Different Generations In The Hospitality Industry
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2023/06/01 - 2024/01/23 | Destination Competitiveness In Europe: Tourism Performance Trends In European Cities At Different Destination Lifecycle Stages
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2023/06/01 - 2024/01/19 | Enhancing Customer Experience: Key Critical Factors In Consultations
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2023/06/01 - 2024/01/19 | Enhancing Customer Experience: Key Critical Factors In Home Hospitalization
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2023/06/01 - 2024/01/17 | Building A Competitive Strategy Advantage For A National Youth Hostel Chain: The Key Success Factors For Hostels According
To New Generations
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2023/06/01 - 2024/01/15 | Leveraging Technology To Navigate The Great Resignation In The Hotel Sector: Digital Employer Branding As A Tool For Talent
Attraction And Engagement
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2023/06/01 - 2024/01/15 | Leveraging Technology To Navigate The Great Resignation In The Hotel Sector: Digital Employer Branding As A Tool For Talent
Attraction And Engagement
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2023/06/01 - 2024/01/15 | Leveraging Technology To Navigate The Great Resignation In The Hotel Sector: Empowering Talent Retention Via Training
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2023/06/01 - 2024/01/15 | Leveraging Technology To Navigate The Great Resignation: Streamlining Operational Workload
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2023/06/01 - 2024/01/12 | The Adaptation Of Loyalty Programs In The Hospitality Industry To The Future
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2023/06/01 - 2024/01/12 | The Determinants Of Customer Loyalty And The Key To Optimizing The Guest Experience Of Hospitality Loyalty Program Members
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2023/06/01 - 2024/01/10 | Destination Assessment For The Food And Beverage Industry, The Standard´S Expansion Case Study
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2023/06/01 - 2024/01/10 | Destination Assessment For The Hotel Industry, The Standard´S Expansion Case Study
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2022/06/01 - 2023/08/22 | Measurements Of Sustainability Performance In Hotels (+ Case Study - Intercontinental Lisbon And The Green Key Certification)
Co-supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2021/09/01 - 2023/05/22 | The Pre-Visit Stage Of Customer Experience In City Hotels: A Focus On Customers´ Expectations.
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2021/09/01 - 2023/01/24 | Supporting A Portuguese Hotel Chain In Attracting And Retaining Portuguese Guests: The Role Of Customer Feedback
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2021/09/01 - 2023/01/23 | Supporting a Portuguese Hotel chain in attracting and retaining Portuguese guests : “The Role of Social Media Communication”
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2021/09/01 - 2023/01/23 | Exploring The Implementation Of Technology Amenities To Enhance Customer Experience And Satisfaction
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2022/06/01 - 2023/01/20 | The Challenges Of Recruiting And Retaining Talent In A Portuguese Mountain Range: The Case Of Monchique
Co-supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2022/06/01 - 2023/01/20 | Determinants Of Attractiveness Of Portuguese Rural Destinations In A Post-Covid Environment: The Case Of Monchique
Co-supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2022/06/01 - 2023/01/20 | Impacts Of A Subsidiary Hotel-S Green Practices On Its Parent Brand Equity: The Case Of Monchique
Co-supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2021/09/01 - 2023/01/20 | A Comprehensive Study To Unveil The Drivers Of Loyalty: The Role Of Technology
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2022/06/01 - 2023/01/19 | The Importance Of Employer Branding To Find And Retain Talent In The Hospitality Industry
Co-supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2022/06/01 - 2023/01/19 | Sustainability Certifications In The Hotel Industry: Characteristics, Motivations And Risks (+ Case Study - Intercontinental
Lisbon And The Green Key Certification)
Co-supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2022/06/01 - 2023/01/19 | Best Sustainable Practices In The Hotel Operations (Case Study - Intercontinental Lisbon And The Green Key Certification)
Co-supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2022/06/01 - 2023/01/19 | Developing F&B Social Impact Businesses At Universities Campus From The Companies´ Perspective
Co-supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2022/06/01 - 2023/01/19 | The Importance Of Training & Development Practices To Retain Talent In The Hospitality Industry
Co-supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2022/06/01 - 2023/01/19 | The Importance Of HRM And Ai In The Recruitment And Selection Process To Retain Talent In The Hospitality Industry
Co-supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2022/06/01 - 2023/01/19 | Students- Perception Of Food And Beverage Social Projects - A University Study Case
Co-supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2022/06/01 - 2023/01/19 | Guests Perspective On The Hotels- Sustainability Efforts (+ Case Study - Intercontinental Lisbon And The Green Key Certification)
Co-supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2021/09/01 - 2023/01/17 | Opening Of A Chain Hotel In A Mediterranean Island: Case Study Of Challenges And Strategies For The Future Of A Seasonal Hotel?
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2021/09/01 - 2023/01/17 | Opening Of A Chain Hotel In A Mediterranean Island: Case Study Of Operational Challenges And Strategies For The Future Of
A Seasonal Hotel
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2021/09/01 - 2023/01/17 | Supporting A Portuguese Hotel Chain In Attracting And Retaining Portuguese Guests: The Role Of Crm And Email Marketing
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2021/09/01 - 2023/01/17 | Evaluating The Perceptions Of Hoteliers- On Web3
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2022/09/01 - 2023/01/16 | The Onsite Stage Of Customer Experience In City Hotels Located In Paris: Pre-Prepared Packages As Drivers Of Guests´ Satisfaction.
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2021/09/01 - 2023/01/16 | The Post-Visit Stage Of Customer Experience In City Hotels: The Impact Of Online Reviews On Attitudinal Loyalty.
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2022/06/01 - 2023/01/09 | Empowerment And Sustainability For A Dynamic, Thoughtful, And Inventive Community: A Case Study From Casablanca Marriott Hotel
- The Case Of Food Waste Management
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2021/09/01 - 2023/01/09 | Empowerment And Sustainability For A Dynamic, Thoughtful And Inventive Community: A Case Study From Casablanca Marriott Hotel
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2021/09/01 - 2023/01/09 | Empowerment And Sustainability to promove a Dynamic, Thoughtful, And Inventive Community:the case of green meetings at Casablanca
Marriott Hotel
Supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2021/09/01 - 2022/12/20 | Enhancing Visitor Experience In Museums And Monuments Through Technology: Consumer Demand
Supervisor
|
Desenvolvimento Internacional e Políticas Públicas (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2021/09/01 - 2022/12/19 | Enhancing visitor experience in museums and monuments through technology: professionals perception and cases in other countries
Supervisor
|
Desenvolvimento Internacional e Políticas Públicas (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
| 2021/06/01 - 2022/01/18 | Which Motivational Factors Contribute To The Motivation Of The Employees In Uncertain Times: A Study On The Maputo Hospitality
Market
Co-supervisor
|
Gestão (Master)
Universidade Nova de Lisboa Nova School of Business and Economics, Portugal
|
Course / Discipline taught
| Academic session | Degree Subject (Type) | Institution / Organization | |
|---|---|---|---|
| 2019/09/01 - Current | Smart Tourism | Pós-Graduação em Business Intelligence and Analytics for Hospitality & Tourism (Pós-Graduação) | Universidade NOVA de Lisboa NOVA Information Management School, Portugal |